8314 results found

1. Layer import BUG from .ai file (v29.8.1) to InDesign

   When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

   Windows 11 Pro.

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   All - we have fixed this issue with Illustrator v30.1 and v29.8.4.

   Please try this with Ai files saved from 30.1 build with Background Save turned on.

2. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

   Illustratorのバージョン:
Illustrator 29.4 日本語版
   OS:
macOS Sonoma 14.7.7
   ハードウェア環境:
   ・機種名：iMac Retina 5K, 27-inch, 2020
   ・CPU：3.3 GHz 6コア Intel Core i5
   ・メモリ：8 GB 2667 MHz DDR4
   ・GPU：AMD Radeon Pro 5300 4GB
   プリンター:
Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）

   再現手順:
   1. Illustrator で任意のドキュメントを開く
   2. メニュー「ファイル」＞「プリント」を選択
   3. プリントダイアログで用紙サイズや設定を変更
   4. 「プリント」をクリック

   実際の結果:
   ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
   期待する結果:
   ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

   補足情報:
   ・データの複雑さやIllustratorの起動時間は関係ないように感じる
   ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
   ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

   クラッシュレポートのスクリーンショットを添付します。

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   13 comments  ·  Print  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Illustrator Beta 30.8.0.72 should have a fix for this.

   Please check to see if the issue has been resolved.

3. The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.

   I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

   Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

   The blue dot does go away if I close and restart Illustrator so it's not like this is a major bug but it just makes me feel itchy.

   I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

   Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

   The blue dot does go away if I close and restart Illustrator so it's not like… more

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4. The object doesn’t get aligned properly

   The aligning is not working at all, the first version of the Adobe Illustrator update highlighted the artboard in use in a bold black line, please bring that back and fix the aligning.

   MacOS 13.3.1 Ventura, Illustrator 2025

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   3 votes

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   Need More Info  ·  2 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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5. Can’t drag an element to a different layer

   All of a sudden i cant move an element from one layer to a different one. Only if i manually open the whole layer and drag exact element to a different one.

   Saving - quitting - opening again - does not help

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   Need More Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. App Lag when using Recolor

   I am working with Adobe Illustrator 29.7.1 on Windows.
   When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
   The app also doesn't inform me if there is a crash or that the app is not responding.
   Thanks in advance

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   Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. フォントの表示がおかしい

   本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている（数値は0なのに）。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
   ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。

   4 votes

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   Resolved (Comments Open)  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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8. Disabling "Show The Home Screen When No Documents Are Open" corrupts custom workspace

   When "Show The Home Screen When No Documents Are Open" in General Preferences is disabled, the next time Illustrator is run, my custom workspace is corrupted, for lack of a better word. The toolbar and all panels are missing, and the Control Panel has become floating.

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   Need More Info  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Selected an object in a bottom layer makes it render on top when exporting to TIFF

   When exporting to TIFF(doesn't happen when exporting to PNG), if I have text selected at the time, it appears at the front, when there should be layers above. I have attached a sample Illustrator file and resultant TIFF.

   Illustrator 29.8
   Windows 11 24H2 26100.5074

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   3 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Fonts not showing after update to 29.8

    Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
    Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine

    1 vote

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. JPEGs cannot open in Whatsapp

    The File > Export > Export as > JPEG/JPG produces files that cannot be opened in the latest WhatsApp. When opened, a popup will appear saying "This file was sent in an unusual format, which may indicate that this file is malicious, corrupted, or not supported by WhatsApp. For security reasons, this file cannot be opened.

    3 votes

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    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Quit making fonts unavailable (Neuropol)

    Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. I can't Knockout in a clip mask

    After asking my friend, I found that this problem seems to only exist on Mac systems.

    [p1] Establish a clipping mask group, check Knockout;

    [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

    [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

    [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

    This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same time, it would be very convenient to achieve this kind of overlapping effect on a Windows computer, but I'm Mac😭

    [p5] Can this problem be solved by modifying the settings?

    After asking my friend, I found that this problem seems to only exist on Mac systems.

    [p1] Establish a clipping mask group, check Knockout;

    [p2] Drawing shapes within the clipping mask group reduces transparency, but does not have the knockout effect.

    [p3] But if I remove the clipping group and change it to a regular group, I can achieve knockout effect.

    [p4] But previewing in the navigator panel is normal, and Transparency Flattener is also normal.

    This is what I discovered while knockout in the combining group, which made me very distressed because if combining and knockout at the same… more

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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14. Cannot resize objects and artboard using handles

    Possible new bug in Illustrator as of 9/3/25. Cannot resize objects and artboard. No handles appear for me to freely resize. Any solution to this issue?

    2 votes

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    Need More Info  ·  3 comments  ·  Selection  ·  Delete…  ·  Admin →
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15. 定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it

    最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態（トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
    途中の段階で別名保存したPDFは問題なく開けます。
    入稿データ等の場合かなりマズい状態です。

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    2 votes

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    6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue has been reported to be fixed in 29.8.1 build. Please update, test, and comment back if it truly is

16. TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors

    OS: Windows 10
    Illustrator: 29.7.1(64-bit)

    画像(TIF)を読み込んだ際に、白黒が反転してしまう。
    以前は問題なく読み込めていた。

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    2 votes

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    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue has been fixed in the latest Beta version, 30.8.28.

    Please check to see if the issue has been resolved.

17. Extremelly laggy experience

    I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...

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    Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. プレビュー用のPDFの文字が化けました

    macOS Sequoia 15.6.1
    Adobe Illustrator v29.7.1
    他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント（作成バージョンは29.7）を開いて修正して保存した。
    このデータはInDesignドキュメントにリンク配置されていた。
    InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
    1→3、0→2 のように。
    修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
    が、Illustratorはフォントエラーを表示することなく、開いた。
    PDFを書き出すと、正常に表示される。
    プレビューのPDFのみ化けている。
    その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
    また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
    さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
    コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
    v29.0までダウンバージョンしてみたが、全て化けた。
    再現方法としては、
    1. Century Gothicをライブラリ/Fonts フォルダに入れる
    2. Illustratorでドキュメントを新規作成
    3. 数字を入力
    4. 書体をCentury Gothic Regularにする
    5. 保存して閉じる
    6. Century Gothicをライブラリ/Fonts フォルダから外す
    7. 5.のドキュメントを開く
    8. 修正して保存（または別名保存）
    以上を、各バージョンのIllustratorで実行。
    InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。

    9 votes

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    11 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。

    開発チームによると、macOS版Illustratorのフォント処理方法を変更し、一貫性を向上させ、サポートされていないシステムリソースへの依存度を低減したとのことです。その結果、Appleのガイドラインに従い、Illustrator 30.3以降ではシステムフォントが使用できなくなります。

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

    According to the team, they changed font handling in Illustrator on macOS for better consistency and reduced reliance on unsupported system resources. As a result, system fonts won’t be accessible in Illustrator 30.3 and later, according to the Apple’s guidelines.

19. Auto-update of linked images broken in Illustrator 2025 (works in 2024)

    have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
    When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
    • In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
    • In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
    • I confirmed this behavior on multiple Macs, both before and after updating macOS.
    • Preferences “Update Links Automatically” and “Check Links Before Opening Document” are enabled.

    It seems Illustrator 2025(~29.7.1) is not detecting the file system change event when switching directly from Photoshop.
    Could you please confirm if this is a known bug, and if a fix is planned in a future update?

    have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
    When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
    • In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
    • In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
    • I confirmed this behavior on multiple Macs, both before and after updating macOS.
    • Preferences “Update Links Automatically” and “Check Links Before Opening… more

    3 votes

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    4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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20. The Default File Location option (local or cloud) is missing in Preferences > File Handling

    Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

    At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.

    We, however, can toggle it with a script, with a single line:
    app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);

    or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
    /AdobeSaveAsCloudDocumentPreference 0

    So the option exists, it just doesn’t get exposed.
    I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.

    Here’s a discussion at forums about this:
    https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982

    Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

    At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can… more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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