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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8269 results found

  1. ESC key not exiting text editing and isolation modes in Illustrator 2025 on macOS and PC

    On macOS (latest version), ESC key does not exit text editing mode in Illustrator 2025 as it used to in previous versions.
    Resetting preferences and keyboard shortcuts does not fix it. I created a new action to perform the exit task temporarily.
    Expected behavior: ESC should exit text mode.

    26 votes

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    Need More Info  ·  26 comments  ·  Other...  ·  Admin →
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  2. Can't select linked png/bmp files when they have transparent backgrounds.

    Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation…

    3 votes

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    Need More Info  ·  5 comments  ·  Images, Links  ·  Admin →
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  3. I think its a Paragraph Style bug thats affecting the latest version of Illustrator 2025 version 29.7.1

    I recently updated to version 29.7.1 of Illustrator 2025. All of a sudden my template file started crashed Illustrator at startup. The file opens in Illustrator 2024 - but not 2025. Troubleshooting the file - slowly deleting bits and pieces from the template file I managed to discover that the bit that was crashing Illustrator 2025 was a single block of text. The block of text has a Paragraph style in it and I think it might be this which is causing the crash (or it could be something else? Fonts). I've isolated the block and pasted it into the…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. This file will not allow viewing in GPU mode on my computer. It works fine on other computers.

    Apple M2 Max Macbook Pro 16-inch, 2023 OS 15.6 (24G84)

    Using Illustrator 29.7.1

    Upon opening this file (attachement wouldn't work - please provide another way to transfer) I can not use GPU mode no matter what I do. I tried reinstalling all of Creative Cloud, and then completely wiped my computer and started fresh. The file is still glitchy. It seems to only happen on my computer. Colleagues do not have an issue with the file. Happy to provide the packaged file, just can't upload zip here.

    1 vote

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    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Files don’t save! Saving starts and never finishes and can’t be cancelled

    The saving process starts as soon as I ask for it, but then it never finishes.
    This issue is happening since I download the latest version (29.7.1)

    The problem is not even letting me to close the program in the computer because "Illustrator is currently saving the document and will close it once the save process is complete" signal is appearing so I need to finish the task from the task administrator in the computer

    35 votes

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    32 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Illustrator crashes using copy command

    Everytime I use the copy shortcut or from the edit drop down, Illustrator crashes. I'm on Windows 11. It just started today.

    15 votes

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    16 comments  ·  Other...  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We have confirmation from multiple users that copy paste crash issue is resolved after updating to latest MS Windows Defender security intelligence update - 1.435.148.

    Request everyone in this thread to update to the latest MS Windows Defender security intelligence update - 1.435.148 and share if this resolved this issue.

  7. Toggle Visibility Not Working in Layers Panel

    Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
    29.7.1 (64 bit)
    I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

    I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

    My document is saved to the cloud - I did get an autosave is temporarily disabled warning and…

    2 votes

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    Need More Info  ·  7 comments  ·  Layers  ·  Admin →
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  8. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

    2 votes

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    0 comments  ·  Align, Distribute  ·  Admin →
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  9. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

    2 votes

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    0 comments  ·  Align, Distribute  ·  Admin →
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  10. Enclosed Mode toggle button in Control and CTB

    Illustrator now has a dedicated option to permanently toggle Enclosed Selection Mode, in Preferences > Selection & Anchor Display > Select Objects only within Marquee.
    However, there’s no hotkey we can assign to this option (or any other option in Preferences!) or a button outside or Prefs — in Control panel or Contextual Task Bar... Properties I don’t mention, since it’d certainly want me to have nothing selected.

    Originally by Derek Watson.

    3 votes

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    1 comment  ·  Selection  ·  Admin →
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  11. 29.7.1 文字機能のバグ

    文字パネルやオプションの機能低下
    「文字パネルの以前あった機能の消失」
    それとオプションの「割注」などの項目消失がかなりあります！
    場所が変わった場合は新しい場所への誘導をわかりやすくしてほしい。

    1 vote

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    Completed (Comments Open)  ·  8 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Message d'erreur à la création d'un motif dans illustrator

    Wacom sous windows
    Illustrator v29.7.1

    Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
    Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
    Merci beaucoup

    1 vote

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. Symbol not following the artwork to move when moving, after update

    I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

    When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

    Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

    Thank you for…

    4 votes

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    8 comments  ·  Symbols  ·  Admin →
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  14. 29.7.1アップデートにおけるテキスト入力について

    半角入力では問題なく行えますが、日本語の入力時にリアルタイムで反映されず、画面左上で文字が表示され、Enterを押すと入力されるという仕様になっていました。（添付画像参照）
    また、以前のバージョンではAlt + 右 / 左向き矢印キーでカーニングできていましたが、出来なくなりました。
    改善していただきたいです。

    1 vote

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    Request to Contact Support  ·  3 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Illustrator 29.7.1 changes units to points and resets other values after changing Keyboard Increment value when Search field has text in it

    Another paradox is that version 29.7.1 of Illustrator constantly changes the units from px to points after entering an new value in keyboard increment. Does it happen to anybody else?

    25 votes

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    21 comments  ·  User Interface  ·  Admin →
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  16. Shift Constraint is not working properly when editing proportionally or duplicating using Option drag Shift command. Illustrator v. 29.6.1

    Shift Constraint is not working properly when editing proportionally or when duplicating using Option drag Shift command. I'm surprised that as many updates as we are required to do, that the glitches and bugs are so prevalent than they used to be before constant updating. I'm beginning to think that updating isn't really about making the product better, but to keep folks paying their subscriptions.

    1 vote

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    Need More Info  ·  2 comments  ·  Performance  ·  Admin →
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  17. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  18. Selection tool not working

    Why does every Adobe supporter says that is working on the latest version when it does not! We have client work at our end. Fix this ASAP!

    Trying to downgrade all the way to 28.7.8.

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  19. Threaded text areas display only first lines when Adobe Every-Line composer is used, since 29.6

    Issue: two or more threaded text areas no longer render all text inside. The text does still exist (as visible in View > Outline) but it does not render on screen or when exporting / saving out. Whereas text flashes visibility for single text areas with no threading, but does eventually show.

    Actions taken: fresh text areas; freshly typed text (not copy-pasted); fresh document with fresh areas and fresh text. All do not render fully. Also ensured text is at the very top with no unseen masks or shapes obscuring. Turning off and on Outline View, bounding box, edges etc.

    …

    3 votes

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    7 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. Swatches disappear in Swatches panel when switching between documents

    I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

    10 votes

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    19 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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Illustrator (Desktop) Bugs

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