Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7710 results found
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Swatches panel does not remember the size of chips when toggling List / Thumbnails view
When I choose to display Large Thumbnail View in Swatches panel’s flyout menu, I expect Ai to respect my size choice and remember it, when I use the two buttons in the panel itself to switch List / Thumbnails modes.
Instead, Illustrator forces it to Small (which can be OK, since I never chose the List to be large) and does not even remember my previous choice when I switch back (which is totally not OK).
See the GIF, please.
Love and honor user data. This is what we use the app for — to create data. This includes not…7 votes -
Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11
Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.
1 vote -
Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.
1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
2) Scroll up or down to adjust its value.
3) Scrolling up will result in decreasing the value.
4) Scrolling down will now result in increasing the value.This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
Please, fix it.2 votes -
AI CC V 28.1 Windows 10 Extrusion (3D and materials) no more working for some objects
I am no more able to complete the extrusion of a disc object for which I previously removed parts of it using the pathfinder substraction tool. Substraction is working well, but extrusion is not. Once started, the extrusion process does not complete. I had to revert to Illustrator 28.0 to make it work.
1 voteHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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All files appear pixelated when opened
AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.
1 vote -
The small Generative AI marketing window won't close.
When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.
20 votes -
'Crop Image' shows incorrect dimensions
When you crop an image, the 'Crop Image' function displays the final dimensions.
However, these dimensions are wrong.
It seems that 'Crop Image' is showing the dimensions rounded to the whole number, without actually cropping the image to a whole number.
Crop Image should display the correct dimensions, otherwise this function is useless.
2 votes -
Opening file doesn't show canvas until minimize/maximize app window
The welcome screen options to launch recent files look fine. But it can take a few double clicks to actually open the file. And when it does open, it looks like it freezes (but doesn't freeze) but it shows the UI but where the canvas should be still shows the welcome screen. No matter whether I wait a few seconds or a few minutes, to see the canvas, I need to click the maximize/restore button to shrink the window. The app has to adjust the UI and canvas for the smaller window and starts showing the canvas.
Screencast of the…
1 vote -
OSX Sonoma 14.1.2 closes Illustrator 28
I searched and couldn't find this issue. Currently using OSX 14.1.2 on a MBP.
16-inch 2021, M1 Max, 64GB mem, Sonoma 14.1.2
I keep getting the following error from the OS:
"Updated required for "illustrator"
This version of "illustrator" is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information.FWIW, this happened on the 2023 version of ai as well, so I updated it to the latest 2024 just to be safe. I'm still getting the above error though, which is funny because there's nothing I could update to. So…
1 vote -
PDF live text strings are broken into individual character groups
Operating system: Windows 10
Version: Illustrator 28When importing PDF files into Illustrator, some live text strings are broken up into individual characters inside group layers.
The same text strings are not broken if the PDF is opened in Adobe Acrobat.
2 votes -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote -
Distribute Spacing options not available in keyboard shortcut list
When the Distribute Spacing options were added to the Align panel, they were not added to the Keyboard Shortcuts panel. They remain unavailable in v28.0.x. This is an oversight, obviously, that should not be hard to remedy but will make life much easier for those of us who rely on kbscs and/or auxiliary devices like Stream Deck, Logitech G-keys, or Xencelabs' Quick Keys, etc.
15 votes -
Fermeture intempestive
L’application ne cesse de se fermer intempestivement
1 vote -
Envelope Distort using a shape with 4 points as a top object generates an unexpected envelope
Text and envelope distort bug still needs work.
I've seen this reported before but it is strange why it has not been addressed in the latest version of AI, the envelope distort with top object will warp text for example, incorrectly, if the bounding object is at a certain angle. The workaround is not satisfactory because the bounding object must be rotated more horizontally to the text, resulting in an env. distort that's not the intended effect. Please see examples of before and after: one is correct (had to derive from CorelDraw), the other is not (AI).Another issue is…
2 votes -
Appearance palette not showing accurately
The appearance panel is not showing the accurate color for stroke unless you select it.
Illustrator Beta 28,2,6 Mac OS
2 votes -
Arrow keys stopped moving selected objects
Selected objects are not moving with arrow keys (this was working fine earlier today). In the history panel it shows the actions as "Move" when I press the arrows, but the objects do not move with this method.
I had not changed any settings, verified the layers were not locked, tried it with a single object and got the same result. I tried this on both my Mac keypad and my bluetooth keyboard, so it isn't an issue with the keys themselves. I restarted my Mac twice and it has failed to resolve.
Additionally, objects have also been randomly selected…
1 voteThis got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.
Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.
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Blend in CMYK color mode and GPU preview = MOIRE
In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.
Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.
macOS 14.1.1 / Adobe Illustator 2024 v28.0
I'm sure this bug affects Illustrator v27.x too.
4 votes -
Giant splash screen ads in paid for, professional subscription is a BUG
I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.
I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline…
3 votes -
First colour value should be highlighted by default
When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.
A near identical request as this one I recall from a while back:
The UI should operate this way by default for any pop-up type dialog/panel.
4 votes -
Unable to select rasterized grayscale images
This has been a bug for a while now...
When trying to select/drag rasterized Grayscale images (rasterized in Illustrator), the image is unselectable — the only way to select the image is to go into Wireframe mode and click the bounding box. This doesn't seem to be the case with RBG or Bitmap rasterized images, only grayscale.
1 vote
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