8146 results found

1. + (plus) as keyboard shortcut not working for adding anchor point tool

   The keyboard shortcut for adding anchor point tool is by default + (plus).
   About 1 month ago it stopped working.
   I have not changed the shortcut settings. Changing the add anchor point tool shortcut to some other key works fine, it's just + (plus) that is not working. I have also tried to make + (plus) as shortcut key for other tools, but that's not working either.
   So the problem seem to be the + (plus) key itself?
   Only problem is, it works just fine in text, as you can see here. It works just as well in Ai when used in text.
   So there seem to be no problem at all with my keyboard. It is JUST as shortcut in Ai that it does not work.

   No, caps lock is not stuck.
   No, shift is not stuck.
   Yes, i have restarted the computer several times during this month.
   Yes, I have the latest version of Illustrator 29.2.1
   Yes, I have looked in every forum but no one else seem to have had this issue.

   Please help me fix this, I really want + (plus) as shortcut for adding anchor points! Nothing else makes sense!

   The keyboard shortcut for adding anchor point tool is by default + (plus).
   About 1 month ago it stopped working.
   I have not changed the shortcut settings. Changing the add anchor point tool shortcut to some other key works fine, it's just + (plus) that is not working. I have also tried to make + (plus) as shortcut key for other tools, but that's not working either.
   So the problem seem to be the + (plus) key itself?
   Only problem is, it works just fine in text, as you can see here. It works just as well in Ai when… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Contextual menu popping up far from cursor

   Canvas right click contextual menus are showing up far from the cursor (see video).
   Changing the window size dramatically changes distance from curser (bigger = further away).

   Tried to fix by:
   - Restarting Illustrator
   - Restarting machine
   - Checked for updates (none)

   Setup:
   - Mac OS X 15.2 (24C101)
   - Illustrator 29.2.1
   - MacBook Pro 15" M1
   - LG Superfine 5K
   - AORUS FI27Q-X 27 1440p

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Live text in transparency mask not outlining or showing in font list

   This is a 2 part issue:

   1. If I select all and outline the type the document doesn't outline anything that is in a transparency mask. This is a major flaw that needs to be resolved as has lead to mistakes being printed with default text.
      Select all and outline needs to either include everything within transparency masks or a new command to outline text within these masks needs to be created as a separate option.

   2. A huge worry is I released work last week where I believed everything in the transparency masks had been correctly outlined by individually going in to the mask and outlining type.
      When the printer opened the file, it said it still had live type, however, when I opened the file and checked the find/replace fonts panel, even thought there was live text still within a transparency layer that I had missed, the document said there were no live fonts, see attached image!

   This is a 2 part issue:

   1. If I select all and outline the type the document doesn't outline anything that is in a transparency mask. This is a major flaw that needs to be resolved as has lead to mistakes being printed with default text.
      Select all and outline needs to either include everything within transparency masks or a new command to outline text within these masks needs to be created as a separate option.

   2. A huge worry is I released work last week where I believed everything in the transparency masks had been correctly outlined by individually going in… more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. 画像トレースのグラデーションが適用されないバグ

   バージョン 29.2.1で、［画像トレース］パネルの［グラデーション］をONにしただけではグラデーションが適用されません。
   ［滑らかに］のスライダーを操作すればグラデーションが適用されます。

   1 vote

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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5. ファイルを開き直すとカーニングがリセットされる

   .aiファイルでデザインを作成し保存、ファイルを一度閉じてから再び開くと、特定のテキストのカーニング設定がリセットされます。
   発生条件は不明ですが、今のところファイル中に1つだけ現れています。
   ただし、いろいろ設定をいじって一つを解決すると、別の場所に新たに発生する可能性があります（これは作業前に全ての問題を把握してから取り掛からなかったのではじめから2箇所の問題があったのかもしれません）。

   現時点では対処法が見つかっていないので、目を皿にして入稿チェックデータを確認し、見つけ次第直し、の繰り返ししかありません。

   後から修正のできない印刷物にとっては重大な問題ですので、調査と修正をお願いしたいです。
   他に提供できる情報があれば提供いたします。

   1 vote

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   Need More Info  ·  0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Incorrect Blend Mode Appearance When Opening Illustrator 2024 File in Illustrator 2025

   I’ve encountered a potential bug in Illustrator. When I open a file created in Illustrator 2024 (version 28.7.4) in Illustrator 2025 (version 29.2.1), the appearance applied to the text does not display correctly.

   For example, in the attached file, the text at the bottom changes to a completely different design when opened in Illustrator 2025, which is causing a significant problem.

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   3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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7. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1 decimal place to something like 5-6.

   If you don't do this, any SVG you open and save (even if no edit was made) will likely end up malformed.

   You can replicate this by opening a SVG, nudging it maybe a pixel or two, and then saving it with ctrl+s. Re-open the file and then observe the obvious distortions and rounding errors.

   Right now, as it stands, It's so easy to corrupt any icons you might be working on if you are making changes from SVG to SVG.

   All you have to do is make a small modification, hit CTRL+S, and then ... boom! Your file is now instantly corrupted and rounding errors distort your paths.

   Here is an example.

   Original Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784478i544B7B1A8591C865/image-size/large/is-moderation-mode/true?v=v2&px=999

   Re-Saved Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784479i67374AE1F641A82B/image-size/large/is-moderation-mode/true?v=v2&px=999

   I urgently request that Adobe does something about this, such as letting users define their default save options somewhere in the preferences so that this sticks permanently. Right now, precision is reset to 1 decimal place on every launch of the application.

   Please add an "Export Options" section to the application preferences, or a menu item that allows us to set a default SVG export profile.

   I beg that someone on the team incorporates an option to fix this!

   Thanks so much for reading.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1… more

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   7 votes

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Should be fixed in Beta. Please verify if this works properly now.

8. Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference

   With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. Screen blinking when moving mouse or hit keyboard

   Screen blinking when moving mouse or hit keyboard, then back to normal after some time.

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   1 vote

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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10. Template Layers Still Visible on Export for PNG and JPG

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without exporting them. I am using Illustrator 29.1 and am on an iMac running Ventura 13.7.2.
    I've been using Illustrator for over 10 years and non printing layers have always worked. The fact that these layers are showing up in both PDF and PNG exports indicates that it's a global transparency issue and not a file type setting. I've read every thread I can find and tried every setting possible and cannot get non printing layers to export with transparency. Any help or suggestions would be appreciated!
    Please see attached images for Illustrator layer settings and what the exported PNG looks like when opened in Photoshop.

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without… more

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    Under Review  ·  11 comments  ·  Layers  ·  Delete…  ·  Admin →
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11. Left mouse keeps registering double clicks in Illustrator 2025

    My mouse keeps registering double clicks when I only click once. For example when I select multiple object to align to a key object, Illustrator opens up isolation mode on the key object. It is not a hardware issue as I have tried 2 other mouses, same result. I do not experience similar issues in any other programs, just Illustrator. I also reset my preferences and still the error persists. This is so frustrating as I I cannot work effectively and before I updated to 2025 version I did not have this issue. Please assist.

    1 vote

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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12. Wireframe Conversion of 3D objects distorts the paths, straightens curves

    Converting 3D text to a wireframe often doesn’t show the curves of fonts correctly. During the process, these curves often turn into straight lines or rough shapes, losing the original look of the font or the 3D preview.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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13. JPEGs export with 96 ppi when in CMYK

    When I export an ai file to JPG I get a resolution of 96*96 ppi.

    See thread.
    https://community.adobe.com/t5/illustrator-discussions/export-to-jpg-wrong-size-zoom-in-web/m-p/15116474#M433812

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    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Changes made in acrobat PDF not reflected when opening in Illustrator

    Sometimes, text and graphical changes made using Adobe Acrobat on PDF's are not reflected when opened in Illustrator. For example, a client sent a PDF file of a banner with a phone number on it, when viewed in Acrobat the number is different than the one in Illustrator because the client made the edit in Acrobat. It would sure be a great feature if a file would open properly in across different adobe products.

    2 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. There is no Other Misc>Zoom Out (Secondary) menu command in Keyboard Shortcuts.

    There is an Other Misc>Zoom In (Secondary) menu command but there is no option to assign a corresponding Zoom Out (Secondary) keystroke.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. 画像トレースのパスが粗すぎる

    手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
    以前のバージョンまでは、細かくトレースされていました。
    イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
    仕方がないので、まだ以前のバージョンを使用しています。
    早急に改善をお願いいたします。

    3 votes

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    Under Review  ·  14 comments  ·  Tools  ·  Delete…  ·  Admin →
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17. Right click menu cannot pop up

    When there are 2 or more clipping masks, the right-click menu cannot pop up after selecting the object.
    Version 28.7.3/28.7.4

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. I can no longer move my objects freely

    I can no longer move my objects freely as before, they are forced to be moved as if there were pixels. The methods are similar to InDesign and I can't be as precise as before because I'm forced to put an object in a place I don't want. How can i deactivate that or which settings should I change? I cant find anything.

    1 vote

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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19. New document page dimensions resetting as I'm typing them

    Create a new document, type in desired page width, press tab to go down to the height field and suddenly it's reverted back to what was in those fields previously. Have to go back and re-enter the correct dimensions.

    There is a 2-page discussion about it here, including someone's video capture of it on page 1:

    https://community.adobe.com/t5/illustrator-discussions/new-document-size-value-resetting-in-adobe-photoshop-illustrator-amp-indesign-2025/m-p/14936407

    Been having the same issue here for a little while. Just been dealing with it, but it's rather frustrating.

    I'm on Windows 10, 22H2, Illustrator 29.2.1 (64-bit).

    12 votes

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    7 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. Conversion from CMYK to Grayscale is wrong

    Converting CMYK values to Grayscale will not give the expected result. C=50 M=50 Y=50 K=50 converts to 100% Grayscale in a CMYK document.
    The same C=50 M=50 Y=50 K=50 converted to R: 92 G: 81 B: 76
    in an RGB document it converts to 67,16% Grayscale, which looks more like the expected Gray value.

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    4 votes

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    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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