8132 results found

1. Cursor/mouse glitching/flickering when moving around artboard/objects

   Any time I go to make an edit, add an element, move an object, or move my cursor around over my content/artboard my cursor glitches and rapidly switches between tool symbols. I am still able to use illustrator and each tool performs how its supposed to however the cursor glitching is troubling when making adjustments/resizing things. I have restarted my computer and quit the application as well and nothing seems to work. I am using Illustrator 2025.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Canvas melts, as if animated

   I have encountered a weird bug. Issue happened after the current update.

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Unidentified dash / gap values get shown as zeroes

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D. Now create a document using Print profile
   E. Create a rectangle
   F. Enable Dashed Line once more

   Looks the same, right?

   J. Go to Preferences again and change the General units to Millimeters.

   Look at the dash-gaps values — for some reason all values but one are now zeros!
   While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

   K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

   Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
   And if you select the original one — it suddenly has only the first value dash set, and not all of them.

   So Ai just lies.
   For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

   This causes us to believe the dash settings are not what they are.
   And while it seems like rare occurrence — no, it happens regularly, and it sucks.

   Please fix it.

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D.… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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4. Abnormal deformation coordinates of the envelope for a live text

   After the deformation of the text envelope, the mouse wheel changes the bending value and the object coordinates shift. See video:

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   4 comments  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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5. Adobe help support pop up is so obstructive

   When using Adobe illustrator, the software crashes for a short amount of time and will redirect you in browser to the website of the learn and support of adobe. It makes the workflow slow, and its frustrating at the same time.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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6. User interface - Not keeping color choice on re-open

   The level of user interface color choice does not sustain itself on re-launch of the application

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!

   I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!

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   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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8. Appearance items loose focus when get an effect assigned

   When I pick a fill in Appearance panel and assign an effect to it, the item looses focus suddenly — take a look at the GIF attached.

   If my stack there is complex enough (and they often are), it’s hard to locate the fill/stroke I was working with.

   ...and surely Ai doesn’t allow to rename these to at least find them quicker — and here is the request about this: http://illustrator.uservoice.com/forums/333657/suggestions/34309852

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. Appearance items below get expanded / unfurled when anything changes in the panel

   Assign many fills to a path using Appearance.
   Do anything with anything in the panel: change a color, assign an effect, add another fill.

   Fills below the current one get unfurled.

   These could be fills just below the current view of the panel, 'below the fold', as one of the attached GIFs show, or all the fills below the last unique one, as in the second GIF.

   I’d test more, but the fact we can’t collapse all the items in the Appearance panel (which is possible with Opt/Alt in Layers!) makes me extremely irritated — so I made a request to allow this as well: http://illustrator.uservoice.com/forums/333657/suggestions/49257572

   UserVoice has many more reports and requests about Appearance being underdeveloped. I do my best to crosslink these, but don’t hesitate to just look for these here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs?category_id=209074 and here: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests?category_id=209482

   So sad Teri Pettit no longer works at Adobe :(

   Assign many fills to a path using Appearance.
   Do anything with anything in the panel: change a color, assign an effect, add another fill.

   Fills below the current one get unfurled.

   These could be fills just below the current view of the panel, 'below the fold', as one of the attached GIFs show, or all the fills below the last unique one, as in the second GIF.

   I’d test more, but the fact we can’t collapse all the items in the Appearance panel (which is possible with Opt/Alt in Layers!) makes me extremely irritated — so I made a request… more

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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10. Select Unused Swatches does not select the second black swatch in Grays color group

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the [Default] graphic style with something else than black-and-white, and change the [Normal Paragraph Style] even — then Select All Unused swatches selects White (!) but still both black are ignored.

    Why? The second black has a different name. If any preset (which one though) still uses it — why it follows the value and not the name?

    And if this command looks into presets — why it doesn’t look into symbols? (here is the report: http://illustrator.uservoice.com/forums/601447/suggestions/42368422)

    So what forces Ai to keep both blacks? What uses it? Arrowheads maybe?

    For now we can use this script to delete all the swatches but None and Registration ones:
    https://github.com/sky-chaser-high/adobe-illustrator-scripts?tab=readme-ov-file#deleteAllSwatchesjs

    Another older script:
    https://github.com/johnwun/js4ai/blob/master/delete_fluff.js

    Discussions at forums:
    https://community.adobe.com/t5/illustrator-discussions/deleting-unused-swatches/td-p/2066066
    https://community.adobe.com/t5/illustrator-discussions/action-to-remove-all-unused-swatches-nearly-works/td-p/6628647

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. Dimension die but don’t get expanded when pasted along with the objects with Paste Remembers Layers enabled into a different document

    I have a floor plan.
    Some of the objects I have there have live dimensions attached.
    I need to copy them all from an older revision of the file into a newer one.

    1. I select objects and their dimensions together
    2. I enable Paste Remembers Layers in the Layers panel’s flyout menu
    3. I copy them
    4. I open the different document and run Edit > Paste in Place command

    It all looks fine... Objects get pasted where expected: dimensions into their own layer, other stuff to other layers.
    No shy message about objects being expanded.
    All dimensions are displayed as single entities within Layers.

    But if I choose now to move objects — their attached dimensions won’t update!

    I have a floor plan.
    Some of the objects I have there have live dimensions attached.
    I need to copy them all from an older revision of the file into a newer one.

    1. I select objects and their dimensions together
    2. I enable Paste Remembers Layers in the Layers panel’s flyout menu
    3. I copy them
    4. I open the different document and run Edit > Paste in Place command

    It all looks fine... Objects get pasted where expected: dimensions into their own layer, other stuff to other layers.
    No shy message about objects being expanded.
    All dimensions are displayed as single entities… more

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    1 comment  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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12. Eyedropper cursor blinks while held

    If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
    Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

    Happens on both Windows and Mac.
    And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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13. Adobe Illustrator 28.7.3 does not load AIBeautifulStrokes

    Adobe Illustrator 28.7.3, at least the macOS version, does not load AIBeautifulStrokes suite in my plugin (error 29550). All other versions, including up to 28.7.2, work fine. I am using SDK build 142, the version of the 2024 SDK now available for download.

    AIErr err = sSPBasic->AcquireSuite (kAIBeautifulStrokesSuite, kAIBeautifulStrokesVersion, (const void**) &sAIBeautifulStrokes);
    

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    3 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    No longer happens with 29.1

14. Can't "export as" in adobe illustrator. I've tried everything and updated with 2025.
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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. 透明の値を変更してもENTERを押さないと見た目が反映されない

    Mac OS 14.2.1
    Illustrator 29.1

    透明の値を変更してもENTERを押さないと見た目が反映されません。
    古いバージョン2023までは反映されていました。

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    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. Vertical Scrollbar Malfunction with Tablet

    I am on a Windows PC running Windows 10 Pro 22H2. I have been having this issue in Illustrator since version 28. I DID upgrade to version 29.1 and it still persists.

    I am using a Huion Kamvas Pro 16 GT with the latest driver (15.7.6).

    What is occurring is when I use the drawing tablet stylus to manually scroll the vertical scrollbar by grabbing the cursor with the stylus, Illustrator fails to stop scrolling even when removing the stylus from the cursor. Simply dragging the pen stylus across the screen causes everything to scroll wildly. The mouse will not regain control either. Everything scrolls wildly even when using the mouse.

    This is ONLY resolved by going into Preferences > Devices and then unchecking "Enable Wacom". Then everything works normally, but I no longer have pressure sensitivity.

    I have read other forums and find that this is NOT a Huion issue as it occurs with Wacom and XP-Pen tablets as well. I find it ridiculous that I have to pay so much every year to a company for buggy software that I can not use properly.

    I am on a Windows PC running Windows 10 Pro 22H2. I have been having this issue in Illustrator since version 28. I DID upgrade to version 29.1 and it still persists.

    I am using a Huion Kamvas Pro 16 GT with the latest driver (15.7.6).

    What is occurring is when I use the drawing tablet stylus to manually scroll the vertical scrollbar by grabbing the cursor with the stylus, Illustrator fails to stop scrolling even when removing the stylus from the cursor. Simply dragging the pen stylus across the screen causes everything to scroll wildly. The mouse will not… more

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    0 comments  ·  Actions  ·  Edit…  ·  Delete…  ·  Admin →
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17. Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1

    Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1.

    What's the issue? I have to "command zoom out" to see the file. Or close the other files prior for it to open without stalling and a magenta border.

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Relink or place menus not showing recent files since macOS 15.2 Sequoia update

    Since updating to macOS Sequoia 15.2, when you go to place something or relink an image, the window does not show recent paths any more, it defaults to the Documents folder.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Black canvas when creating or opening a document

    When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
    Version 29.1, im using windows 11

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Scale Tool center point sticking to the cursor

    When using the Scale tool, when I drag the center point with the mouse (actually it happens when using the pen), it sticks to the tip of the cursor and does not go away for a while. I lower the program window down, switch to other programs, only then it is solved. The program locks at that time.

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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