Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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clipping mask on an image and vector
in Illustrator when I use the clipping mask tool on an image with a vector with a gradient, so that the image has an effect of opacity of the image towards transparent, and I press g to edit the location of the gradient color, when I return With the selection tool, all the other contents that I have in the workspace are blocked and I cannot unlock or move them, I have to undo the movement of the gradient so that everything returns to normal, but I still need to do the function of the degraded.
1 vote -
Rectangle and shape feature only has pixels as measurement even though Inches is selected in Preferences.
I've updated to the latest Illustrator and old versions and new versions have this same issue. When creating a rectangle or shape, it only allows pixels instead of inches even though my preferences for units is selected for INCHES. This is absolutely annoying as I can 't even put in a size for printing like a business card or letter because it only wants pixels for measurements. I've been an Illustrator user for over 30 years and this bug is huge that apparently is not being addressed in previous releases.
1 vote -
Missing diacritical marks in layer names
CONCERNS POLISH SPEAKERS: I have found a bug in the layer panel: when naming layers, some diacritical marks are omitted (the problem does not occur in the layer palette options - there you can name layers using all the necessary diacritical marks).
[WINDOWS 10 / AI 2024–2025]1 vote -
Gradient across open stroke with round cap is buggy (v.29.1)
As in title. See screenshot. Transparency here at 50%, using 100% changes nothing.
1 vote -
Not responding
Can't login some files missing maybe
1 vote -
Trying to open Library tab, says 'Page failed to load'
When navigating to the CC Library panel, says "Page failed to load"
3 votes -
clicking on stroke color in properties box adds fill to stroke
When trying to change stroke color, the properties box shows nothing in the RGB boxes. Clicking in them adds a fill to the stroke which is unwanted. Edit Gradient controls were buggy too
Mac OS Sonoma 14.7.1
illustrator v29.1 ( updated two days ago)2 votes -
"Verifying access to ://...."
I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.
Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.
There is NO WAY to prevent this from preferences, or from the link panel.
The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.
Sadly…
4 votesThe issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.
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Illustrator 2025 file content missing when made in illustrator 2024
When opening a .ai file made in illustrator 2024 into illustrator 2025 all contents seem to be missing, file can be reopened in illustrator 2024 displaying all editable content, however.
1 vote -
Eyedropper set to pickup character style and color, changes text color.
Can anyone please explain why this happens? It has bugged me for a long time. I have the eyedropper clearly set to pickup the color as well as character style. It always reverts to black.
1 vote -
Unable to export to SVG using 'Export to Screens'
I cannot export as SVG using 'Export to Screens', I just get unable to export files error. Only way to do it is 'Save As' SVG and change to SVG 1.0 (1.1 doesn't work).
Very frustrating!Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
Unable to export to SVG using 'Export to Screens'
I cannot Export to Screens using SVG - gives an error of 'unable to export following files'. I've tried a simple shape too and that doesn't work! The only way I can do it is to 'save as' SVG and change to SVG 1.0.
Sequoia 15.1.1 - Mac mini M2 Pro
Illustrator 29.11 vote -
Font Selection Panel Stuck on top of the Artboard/Application
Selecting font panel is stuck on the screen. Tried 'Reset Essentials' but the font panel does not go away. Able to work on the artboard and its contents like normal but the font selection panel is irresponsive to attempts in moving it. When going in Properties panel and changing font of a text there, the dropdown is bugged out (can only change font if you type font name).
Only after quitting application did the font selection panel disappear.
1 vote -
Freezing when using the Pen Tool
Experiencing intermittent freezing when using the Pen Tool in Illustrator (2024). It freezes for a few seconds after each click, disrupting
1 vote -
Libraries help guide every startup
Everytime i open illustrator I have to click through the libraries "what's new" guide This is getting insanely annoying. I have already reset preferences and also completely wiped adobe from my pc and started fresh.
1 vote -
Message Unable to read your file appears
If any image is imported into the software, it does not appear, but this message appears.
1 vote -
Braille fonts are displaying incorrectly after latest update (29.1)
After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.
Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.
I have gone back to the previous version of Illustrator for now to resolve this.
1 voteThe issue was resolved by the user with updating the font
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.ai、.epsファイルを開いたときにIllustrator全体が透明になる
■ 使用している Adobe Illustrator (デスクトップ版) のバージョン
バージョン：バージョン29.1
PC：Mac Book Pro （チップ Apple M4 / OS：Sequoia 15.0）■ 問題が発生したときに実行していた手順
.ai、.epsファイルの読み込み
①ローカルファイルを右クリック、このアプリケーションで開く＞Illustratorを選択
②Illustratorを起動後、ファイル＞開くよりファイル選択
いずれの手順も実行済み■ 想定していた結果
.epsファイルまたは.aiファイルが開く■ 実際の結果
添付ファイル参照ください＝＝＝＝＝＝＝＝＝＝＝
■ 試したこと
・Illustratorのバージョンダウン
・Illustratorの環境設定のリセット
・Illustratorのアンインストール
・Mac Book再起動■ その他
・アプリケーション起動後、新規ファイル作成は可能
・アプリケーション起動＞新規ファイル作成後、.aiファイルの読み込みは可能
・新規ファイル作成後、.epsファイルの読み込みを行うと添付2枚目の事象が発生以上の事象について解決手順をご存知でしたらご教示ください。
1 vote -
Edit Contents button in Control panel ignores the scope and always prefers the layer-level clip to the selected object-level clip
In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.
We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.
But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content —…
6 votes -
Can't drag color into swatch panel
I can't seem to drag the the color I am using into the swatches like i used to. Nothing happens.
1 vote
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