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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. BUG NO EXPAND 2023

    2023 illustration ver.
    라인이 익스팬드 안됩니다.
    -라인이 면으로 확장안됨

    1 vote
    1 comment  ·  Strokes  ·  Admin →
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  2. The interface UI font fails to follow the Windows system settings. A lot of serif fonts are used in

    The interface UI font fails to follow the Windows system settings. A lot of serif fonts are used in Chinese, making it very difficult to distinguish.

    The red part does not follow the operating system font, and the blue part correctly follows the operating system font. In Chinese Windows, the default font of the operating system is "Microsoft Yahei"

    https://community.adobe.com/t5/image/serverpage/image-id/647274i34CCB4C6B92C28D8/image-size/original/is-moderation-mode/true?v=v2&px=-1

    3 votes
    1 comment  ·  User Interface  ·  Admin →
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  3. Não consigo salvar arquivo

    Geralmente uso o mesmo layout, quando quero criar um arquivo novo, abro o antigo edito o texto e imagem e salvo com outro nome em outra pasta. Só que não tenho conseguido fazer isso. Eu coloco para salvar, escolho a pasta e ele simplesmente não salva. Só Consigo salvar por cima do arquivo antigo

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  4. AI 28.1 - Error Message in Acrobat when saving files with transparencies

    When I save as a PDF using anything other than PDFx I get an error when the file opens in Acrobat. It seems the issue has to do with masked vectors and transparency.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  5. Bounding Box outside path and wrong dimensions

    After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
    When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
    Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
    Hope that is only a bug and not a feature

    Version 28.1 (64 bit) on Windows 10

    1 vote
    2 comments  ·  User Interface  ·  Admin →
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  6. Illustrator 28.1 crashes after placing or replacing images

    Model Name: Mac mini
    Model Identifier: Mac14,12
    Chip: Apple M2 Pro
    Total Number of Cores: 12
    Memory: 32 GB

    A few seconds after placing or replacing an image in Illustrator 28.1 the app quits unexpectedly. Before that, it looses preview.
    I rolled back to Illustrator 28 and till now it's OK.

    1 vote
    2 comments  ·  Images, Links  ·  Admin →
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  7. Adobe Illustrator scrolling issue with XP-Pen tablet

    Hi, I am using XP-pen Star 0-3 tablet. My tablet is correctly with other Adobe programs, only in Adobe illustrator it starts working erratically while scrolling.
    I can function normally in Adobe illustrator, however whenever I touch any scrolling bar, entire artboard starts scrolling with movement of mouse.
    I have attached the video for better clarity.
    Please help

    5 votes
    2 comments  ·  Other...  ·  Admin →
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  8. The menu does not respond well right after Illustrator launches

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A…

    7 votes
    5 comments  ·  User Interface  ·  Admin →
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  9. Round Corners effect works wrong with curved paths

    The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
    It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

    This is embarrassing. Fix it!

    10 votes
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. Eyedropper doesn't work on vector groups and bitmaps

    Eyedropper has stopped working with 1) groops 2) nonvector images (for instance, photos). This is extremely inconvenient and didn't exist in previous versions.

    1 vote
    2 comments  ·  Tools  ·  Admin →
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  11. Illustrator highlights anchors on mouse over when anchors are below other objects

    Mouse hints sometimes don't accurately communicate what the user is about to do

    As an example of the problem, create one rectangle with a fill, then create a second rectangle with a fill that encompasses one of the points of the first rectangle. Then, using the direct selection tool, hover over that point. The mouse hint indicates that the user is about to select that point. Click, and the second rectangle will be selected instead, because it is over top of the point.

    If that point can't be selected in this way, the mouse hint shouldn't make it appear as…

    2 votes
    1 comment  ·  Selection  ·  Admin →
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  12. Reshape Tool’s markers don’t conform the Anchor Points, Handle, and Bounding Box Display Size' parameter

    Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
    It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

    Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

    ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s…

    13 votes
    0 comments  ·  Tools  ·  Admin →
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  13. When linking HEIC files with the HEIC extension on Windows, if the files are nested, they cannot be open

    When linking HEIC (HEIF) files with the HEIC (HEIF) extension on Windows, there is a bug that if the files are nested, they cannot be opened in the link window.
    https://community.adobe.com/t5/illustrator-discussions/illustrator-request-heic-files/m-p/14332214#M392729
    WIndows 10
    Illustrator v28.0 (2024)
    https://www.dropbox.com/s/dc9u896fk981pmx/240104_heic_bug.zip?dl=0

    make heicbugorg01.ai
    place the heic photo by link
    make heic    buglinked02.ai
    place the heicbugorg01.ai by link to heicbuglinked02.ai
    close all app
    open heicbuglinked02.ai
    open(edit original) heic    bugorg01.ai by link window
    error message will shown

    2 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Selection of Advanced Option When Creating New Artwork Seems Buggy

    The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.

    I'm on Windows platform, desktop.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  15. 画面がチカチカする

    カーソルを動かすたびに画面がチカチカする。

    1 vote
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. A general un-usability

    I use a Mac desktop. Illustrator 28.1. There is a lot going wrong for me when using Illustrator lately. Overall it crashes itself like crazy as well as makes other apps on my computer not work when running it. It won't open sometimes, won't respond when in illustrator. Won't let me access the tool panel, so I have to force quit and re-open my not saved file. There are artifacts that will randomly show up in my art board. It's acting as if Illustrator is taking up way more memory than usual. I have been just having to force quit…

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  17. The cursor is going to the opposite side while typing in Middle East world ready composer in Illustrator Hebrew / English Arabic language

    Typing in Hebrew Language in Illustrator installed In English Hebrew Language. Selected Middle Eastern Single Line composer and the cursor is going to the opposite direction in Illustrator 28.1

    15 votes
    8 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. テキストボックス内での強制改行

    Adobe Illustrator 28.1、OS13.6.3、OS11.7.10

    テキストボックスで均等配置（最終行左揃え）を使用。テキストにtabを挿入しsift + 改行 （強制改行）すると落ちます。
    別のmac（os11.7.100）でも検証しましたが落す。

    2 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Intense Lag Illustrator 24 (Windows11)

    I have intense lag regardless of file size. Whenever I begin to zoom or pan, display takes at least 5 seconds to update. I have uninstalled and reinstalled illustrator. Upon reinstall, the software works perfectly fine. When I close it, then reopen, the lag persists.
    Here are my PC specs:
    Device name VENGEANCE
    Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
    Installed RAM 64.0 GB (63.8 GB usable)
    System type 64-bit operating system, x64-based processor
    GPU 4090

    0 votes
    0 comments  ·  Performance  ·  Admin →
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  20. Speicherung ungenügend

    Ich kann nicht mehr normal speichern, weder in Illustrator noch im Photoshop. Dort erscheint immer nur das schwarze Bild...ich muss Umwege gehen um speichern zu können.

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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