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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. Changing text case switches hyphenation on ( from off )

    Switching the text case from one case to another turns hyphenation on if it was previously set to off.

    I believe this is a new bug in v 27.9. ( today's date is Oct 5 ,2023 for the record )

    This is especially bad becuase users have been asking for hyphenation to be OFF by default. Asking for years and years. 5+ years I think.

    2 votes

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  2. 1 vote

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    2 comments  ·  Other...  ·  Admin →
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  3. Faulty upscaling of 3D object

    1. Windows 11 latest stable release
    2. Illustrator 29.9 (Desktop)
    3. I applied the 3D effect » Extrude & Bevel to my logo design then upscaled it to maximum size as I need exported large raster png of the logo design, but when I upscaled it it just couldn't handle the size as you can see in the attached screenshot below.
    4. To be able scale the 3D graphics without any limitations, damaged graphics
    2 votes

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  4. Cannot re-select zoom level in status bar

    I recently updated to MacOS Sonoma and Illustrator 27.9. I am using a single monitor setup. I can select the zoom once from the status bar, but when I try again it is not selectable.

    1 vote

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  5. Double-digit numbered bullet points are adding additional space after the number

    Double-digit numbered bullet points are adding additional space after the number. This is happening with certain fonts (adobe and non adobe) as well as certain font sizes.

    1 vote

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  6. Copied a guide line and Illustrator crashed

    When I copy a guide line, Illustrator crushes.
    Illustrator app uses all of RAM and CPU source.
    Using Ctrl+C or copy button caused this problem.

    Operating system: Windows 11, 10400+P400, 64GB RAM
    Illustrator version: 27.9 & 27.81

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  7. After turning off overprint preview from a illustrator PDF file, edges of file are shown in a different area of the artboard, not on image

    After turning off overprint preview from a illustrator PDF file, edges of image/artwork are shown in a different area of the artboard.

    1 vote

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  8. All controls in Print dialog are disabled when printing a new file

    When I create a new doc, the first time I want to print with a predefined print settings, nothing appears cheeked in the window. No previsualization too.
    I must check "Finish" and reprint for having the normal window with all functionality.

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  9. Window keeps resizing

    The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.

    Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!

    1 vote

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  10. Can't open file / The account you signed in with doesn't have access to this file

    "Contact the owner for more info"... But I am on the owner of the file!
    People with whom I shared for Edit can also not access.
    I created this file and saved it on the Cloud about 1 year ago. It contains all interfaces for a client's project! It's a huge issue if we cannot recover it!

    Can someone help!
    Much appreciated :-)

    Regards,

    Vh.

    1 vote

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  11. [Illustrator 27.9] Changing the Fill Color of All Objects Becomes Impossible After Using the Gradient Tool

    After I change the color of a gradient stop several times, changing the fill color of virtually all objects becomes impossible until I restart Illustrator.

    How to reproduce the bug:

    1) Create any object with a gradient fill.

    2) Keep changing the colors of the stops.

    3) Once changing the colors becomes impossible, create a new object in either the same or a new document and try to set its fill color.

    3 votes

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    7 comments  ·  Gradients  ·  Admin →
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  12. Can't change the color of a gradient stop to an existing swatch

    Most infuriating Gradient Swatch forever bug. This bug has been persistent through the past several updates and I don't understand why Adobe is ignoring such an infuriating bug that should not be that hard to correct. Click on the gradient stop and select a swatch from the popup swatches palette and no effect.

    3 votes

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    1 comment  ·  Gradients  ·  Admin →
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  13. Blend Tool Not Distributing Spaces Correctly

    When using the blend tool and selecting the "distance between" mode, it is messing up. If I want as many steps as is possible with 3./4" gap between them, I used to be able to select blend and apply distance and the gap would remain constant at 3/4" between pieces that blended. Now, the space is being changed each time which eliminates the utility of distance between. Please fix this, it's ruining the blend mode. If this is the way you are doing it, you need to add a Distance Bertween function that calculates a constant distance between graduating elements.…

    2 votes

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    1 comment  ·  Blends  ·  Admin →
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  14. Illustrator 27.9 not functioning even with the most simple tasks 2023

    I get a spinning wheel on the simple task of tipping and trying to move a 4-letter word. The word doesn't follow my cursor. I outlined the word, and I can't move it or duplicate without getting the spinning wheel. I created a simple rectangle and I get the same. Change color, resize, duplicate with keyboard, the same. I closed all other apps, the same. Can't work with the app, it's useless. Please help.

    1 vote

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    3 comments  ·  Performance  ·  Admin →
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  15. Eliminate the "sticky" selection tool

    The latest 27.8.1 version selection tool acts like a magnet after an object selection and will often drop/release the selected object with wild and random predictability. It's a horrible bug. Unfortunately, I have to use Illustrator in my job. This is nothing like I've seen in all the decades of using Illustrator. Lots of UNDOs. I'm going to revert back to the previous version.

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  16. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    8 votes

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  17. Layers’ colors get messed up when moving objects in and out of sublayers

    When moving an artwork onto another layer the indicator-color changes as expected. If the new layer however is nested in another layer, and the artwork is moved from the nested layer onto the parent layer, the indicator color remains the nested layers color.
    This can be fixed, by closing and opening the childview of the parent layer.
    Also this does not apply, if the artwork is moved directly onto the layer and not between existing artworks on that layer.

    01 - Artwork is moved onto a new layer
    02 - New layer is nested in an parent layer
    03 -…

    8 votes

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    5 comments  ·  Layers  ·  Admin →
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  18. Repeat gizmo (number of repetitions) is invisible when zoomed out

    There’s something a bit inconvenient with the repeat tools: when they are small, you need to zoom in to be able to see the repeat gizmos.
    So, for 5 mins, I was trying to find a way to modify the number of repetitions without knowing I had to zoom closer. I realized that it would be handy to have them in the repeat panel instead of only relying to gizmos.

    1 vote

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    0 comments  ·  Repeats  ·  Admin →
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  19. Can't move the Recolor Panel on a small screen

    My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.

    2 votes

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  20. Colors Get Stuck in the Adobe RGB Color Space When Switching From Adobe RGB to sRGB

    When I change the document color profile from sRGB to Adobe RGB and then back to sRGB, all the colors get stuck in the Adobe color space.

    How to reproduce the problem:

    1) Create an sRGB document with an R: 0 G: 255 B: 0 object.

    2) Assign the Adobe RGB color profile.

    3) Assign the sRGB color profile.

    1 vote

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