7796 results found

1. App freezes when battery is low

   The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.

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   3 comments  ·  Performance  ·  Delete…  ·  Admin →
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2. [ExtendScript] Document.artboards wrongly returns artboards of active document

   1. MacOS 14.2.1
   2. Adobe Illustrator 28.0
   3. To reproduce:

   (a) open two documents with differently named artboards

   (b) run this script

   for (var i = 0; i < app.documents.length; i++) {
       for (var j = 0; j < app.documents[i].artboards.length; j++) {
           $.write(app.documents[i].name + ' artboard ' + j + ': ');
           $.writeln(app.documents[i].artboards[j].name);
       }
   }
   

   Expected result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: CHARLIE
   demo2.ai artboard 1: DELTA

   Actual result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: ALPHA
   demo2.ai artboard 1: BRAVO

   Note that Document "demo1.ai" is active. If I make demo2.ai active, I get this:

   demo2.ai artboard 0: CHARLIE
   demo2.ai artboard 1: DELTA
   demo1.ai artboard 0: CHARLIE
   demo1.ai artboard 1: DELTA

   Further links:

   • forum post

   1. MacOS 14.2.1
   2. Adobe Illustrator 28.0
   3. To reproduce:

   (a) open two documents with differently named artboards

   (b) run this script

   for (var i = 0; i < app.documents.length; i++) {
       for (var j = 0; j < app.documents[i].artboards.length; j++) {
           $.write(app.documents[i].name + ' artboard ' + j + ': ');
           $.writeln(app.documents[i].artboards[j].name);
       }
   }
   

   Expected result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: CHARLIE
   demo2.ai artboard 1: DELTA

   Actual result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: ALPHA
   demo2.ai artboard 1: BRAVO

   Note that Document "demo1.ai" is active. If I make demo2.ai active, I… more

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   6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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3. Illustrator getting stuck while opening

   While opening the app, it gets frozen, and takes about 10-15 mins to open up.

   1 vote

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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4. Text to vector unable to generate text graphics

   Tried generating a graphic that included text with the new beta "text to vector" feature, however, it is unable to correctly spell the words.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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5. Toolbar menus display only two rows at a time

   I'm using Illustrator 28.0 on Windows 11 Professional, Lenovo ThinkPad laptop. Since the latest update, the toolbar menus show only two rows with the option to scroll up/down to see the other items (two at a time), which is very inconvenient. I've closed and restarted Illustrator, but no change to the interface.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Embedding linked EPS files in an over-sized artboard cause them to shrink to 10% and moves

   When using an over-sized artboard, when I embed a linked .EPS - the .eps is scaled down to 10% of the original size AND it is moved to a seemingly random location on the artboard. This only happens with .EPS files. .AI and bitmap files are fine - they stay in the correct location and correct size.

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   2 votes

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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7. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in an RGB/HSB spectrum first and switch to CMYK in this menu after, or just click the spectrum with CMYK already chosen.

   Also it does not happen if strokes have the same color, only when they differ and mixed stroke chip is displayed ([?]).

   Please take a look at the GIF attached and try it yourself, using the attached test file.

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in… more

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   11 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. Leading (line spacing) not shown, blank, in Character panel

   OS:
   Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
   Mac Sonoma 14.1
   Apple M3 Pro
   36GB of RAM

   ILLUSTRATOR VERSION:
   Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

   STEPS TAKEN:
   Opened file and clicked on text.

   EXPECTED RESULTS:
   Selecting text should show leading in Character Panel.

   ACTUAL RESULTS:
   Leading field is blank in Character Panel.

   Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which might be expected if different characters in the selection have different leading.

   BUT this also happens when a single character is selected, or the cursor is between characters (screenshots attached), in which case, only one leading value is possible (or should be).

   Undefined leading is a serious problem, and makes matching or checking leading very difficult in a production environment.

   OS:
   Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
   Mac Sonoma 14.1
   Apple M3 Pro
   36GB of RAM

   ILLUSTRATOR VERSION:
   Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

   STEPS TAKEN:
   Opened file and clicked on text.

   EXPECTED RESULTS:
   Selecting text should show leading in Character Panel.

   ACTUAL RESULTS:
   Leading field is blank in Character Panel.

   Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which… more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Text is uneditable.

   I have large text files in my illustrator artboards and when I try to edit the copy, it only allows me to select a singular letter rather than being able to simply click the text and edit it.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Single line text temporarily breaks to two lines when being moved or adjusted

    This issue has been discussed in the Adobe Community forums, and other people have been able to replicate it.

    This is the current 28.1 version of Illustrator as of Dec. 21st 2023.

    If I have text that is close to the edge of the text box, and I try to make kerning between two characters tighter/smaller, Illustrator temporarily shows the text breaking into two lines, as if it won't fit on one, before readjusting to one line again. It's making it very difficult to fine-tune kerning, as I can't see the progress I'm making. The kerning information in the Character palette does reflect the changes being made.

    Steps taken: use keyboard keys to tighten kerning between two letters, when the text is close to the edges of its containing text box, also while moving said text box using keyboard arrow keys

    Expected result: Kerning visible tightens, text box moves as-is
    Actual result: The single line of text temporarily breaks into a two-line format while performing the action, then returns to single line

    I've also noticed this happens when the text box is selected and being moved via the arrow keys. A community expert has said it can happen clicking the font family in the character tools and other items that shouldn't affect them.

    Things that have not solved it:
    - Resetting preferences
    - Changing kerning from Auto to Optical, etc.
    - Changing Paragraph options from Adobe Single-Line Composer to Adobe Every-Line Composer, or vice versa (this can temporarily solve it for a few hours, then doesn't work again)

    For info on what has been tried and discussed on the community forum:
    https://community.adobe.com/t5/illustrator-discussions/strange-kerning-behavior-in-newest-illustrator/m-p/14311052#M391621

    This issue has been discussed in the Adobe Community forums, and other people have been able to replicate it.

    This is the current 28.1 version of Illustrator as of Dec. 21st 2023.

    If I have text that is close to the edge of the text box, and I try to make kerning between two characters tighter/smaller, Illustrator temporarily shows the text breaking into two lines, as if it won't fit on one, before readjusting to one line again. It's making it very difficult to fine-tune kerning, as I can't see the progress I'm making. The kerning information in the Character… more

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    2 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. GPU not working, animated zoom not working
    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Dimension tool does not allow to change scale

    Dimension tool not accepting change of scale, for instance 20:1 chosen, when wanting to alter to 10:1 having to close and reboot illustrator

    1 vote

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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13. Can't go full screen on Mac

    The latest version of Illustrator (28.1) will not go full screen. When I click the maximize (green plus) button in the top left of the window it does nothing. I'm running Ventura 13.4.1

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    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。 / Mockup ad reappears on relaunch

    モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。

    1 vote

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. 3D Crashing

    I have used 3D materials on my ASUS TUF Dash FTS for over a year with no prior issues. Last night, upon updating to version 28.1, every time I even click on the 3D materials menu within the window tab, it immediately stops responding and crashes. I have Uninstalled, reinstalled, reset preferences, cleaned up creative cloud, deleted almost everything on my computer and freed up an additional 100 GB of space (I have 600GB of space total), I have gotten rid of every plugin. I am just at a complete loss because I can now not complete assignments because even when I restart the program it crashes and doesn't even offer recovery. Please help me.. ** Update: I think I found the issue possibly. I was able to turn on CPU mode and go into the 3D materials, an d I know I had downloaded materials, but now they are not loading and there is no way to remove them. Does anyone know how to find the file these are in within OS and delete them?

    I have used 3D materials on my ASUS TUF Dash FTS for over a year with no prior issues. Last night, upon updating to version 28.1, every time I even click on the 3D materials menu within the window tab, it immediately stops responding and crashes. I have Uninstalled, reinstalled, reset preferences, cleaned up creative cloud, deleted almost everything on my computer and freed up an additional 100 GB of space (I have 600GB of space total), I have gotten rid of every plugin. I am just at a complete loss because I can now not complete assignments because even… more

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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16. Windows 11 enhance pointer precision

    If Windows 11 mouse setting "enhance pointer precision" is off, then Smart Guides and Snapping will not work in Adobe Illustrator v28.
    Turning it back on will "fix" the Smart Guides/Snapping, but it'd be nice if we could turn this off and still have Illustrator do what Illustrator should do.

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    2 comments  ·  Snapping  ·  Delete…  ·  Admin →
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17. Outline Mode Breaks display when toggling in and out of it.

    I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Zig Zag applied to an art brush is glitchy.

    A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.

    I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.

    Uservoice isn't letting me upload an AI or a zip, demonstration file is here: http://egypt.urnash.com/media/blogs.dir/1/files/2023/12/zig-zag-art-brush-glitch.ai_.zip

    A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.

    I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.

    Uservoice isn't letting me upload an AI or a zip,… more

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    3 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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19. Shift + Reflect (O) tool is too jittery to be usable

    The Shift + Reflect (O) command does a very poor job of constraining a reflection. The reflection jitters regularly – sometimes it takes several tries to complete a simple 90 degree reflection. Can the tolerances please be loosened off a bit so that constraining with shift is more useful. I have noticed this behaviour over several versions of illustrator.

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    2 votes

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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20. AI 28.0 preferences corrupted by 28.1 with some 3rd party plugins

    When updating from Illustrator 28.0 to 28.1, some preference files may be corrupted if AI is running certain 3rd party plugins. These include any written with Hot Door's CORE and incorporating a WebView widget to display a web page, but I have received reports of this behavior with some SDK plugins as well.

    The problem it creates is that new files are not added to the File > Open Recent Files list, and any change to a different workspace is not saved.

    For my macOS Ventura with AI 28.1, deleting these preference files solved the problem: Plug-in Cache and plugincache.bin.

    For Windows 10 I had to also delete Adobe Illustrator Prefs and Adobe Illustrator Cloud Prefs.

    When updating from Illustrator 28.0 to 28.1, some preference files may be corrupted if AI is running certain 3rd party plugins. These include any written with Hot Door's CORE and incorporating a WebView widget to display a web page, but I have received reports of this behavior with some SDK plugins as well.

    The problem it creates is that new files are not added to the File > Open Recent Files list, and any change to a different workspace is not saved.

    For my macOS Ventura with AI 28.1, deleting these preference files solved the problem: Plug-in Cache and plugincache.bin.

    … more

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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