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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7711 results found

  1. Quotation marks with extra space in latest update? How to solve?

    Hello. In latest Illustrator version closing Quotation marks has unwanted extra space. Is there any solution to the problem?

    2 votes

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  2. Schwarze Rechtecke statt eingefügter Bilder / Placed images turn black

    AI 2.7
    Mac OS Monterey

    Die meissten der eingebetteten Bilder (tifs und pngs) werden plötzlich nur noch als schwarze Rechtecke dargestellt.
    Keine Problemlösung nach Neustart.
    Da es sich um mehr als 50 Bilder handelt wäre ein neu einrichten aller Bilddateien eine Mammut-Aufgabe.
    Was kann ich tun?

    1 vote

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  3. Group Selection and Selection Tool move individual points and handles

    When using the Group selection tool, I highlight an object by clicking it and then try and move it. Rather than moving the object highlighted, the tool selects a single point - grabs it - and I move that single point instead. This often leads to a crash of the application.

    17 votes

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    10 comments  ·  Tools  ·  Admin →
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    The solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display. 

    Usually it is off by default and does not interfere.

    However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.

    If you have it disabled but still have problems — please comment back.

  4. svg parse failure for valid arc command

    The attached SVG file "bus.svg" is entirely valid and correct, but it loads incorrectly in Illustrator 2023 (27.5, Windows 64-bit). In particular, it fails to correctly parse the following valid arc command in a path tag's "d" attribute:

    A 0.50 0.50 -45.0 0 0 767.50 652.25

    If I change the arc command to set the rotation angle to 0, which has no effect on the geometry of the arc since the radii are equal to each other, then it renders correctly. Here is the same arc, but expressed in a way that Illustrator imports correctly.

    A 0.50 0.50 0.0 0…

    2 votes

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  5. CC 2022 v.26.5.3以前で合成フォントを使用したAIファイルがCC 2023 v27.5で開きません

    OS: Windows11 Pro 22H2
    アプリのバージョン: Illustrator CC 2023 ver.27.5

    問題が発生したときに実行していた手順:
    Illustrator CC 2022 ver.26.5.3以前に合成フォントを使用して保存したAIファイルをIllustrator CC 2023 v27.5で開こうとしました。

    想定していた結果:
    過去に合成フォントを使用して保存したAIファイルが最新の環境でも問題なく開く状態

    実際の結果:
    ウィンドウのタイトルバーに「応答なし」と表示され、アプリケーションがフリーズするため、AIファイルを開くことができません。
    Adobe Illustrator 26 Settingsフォルダから27 Settingsフォルダへ合成フォントを移植しましたが、改善しませんでした。

    2 votes

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  6. Selecting all objects on layer via Layers panel not recognized by Intertwine

    AI 27.5
    Go to Layers panel
    Click target button for Objects layer (to select all paths on that layer)
    Choose Object > Intertwine... note that Make is gray
    Instead, in Layers panel click to select first object and Shift + click to select last object. Object > Intertwine > Make is available

    1 vote

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  7. Illustrator exports SVG with font set to ArialMT

    When we export artwork from Illustrator with text formatted with the Arial font, the SVG code has the font set to ArialMT (the old Postscript name). This generally isn't a problem unless the image is displayed on a system that does not have the ArialMT font installed.

    Short of changing the SVG code, is there anyway of preventing Illustrator from using the old Postscript name for the Arial font.

    It seems to be same with artwork created on MacOS and Windows.

    Inkscape does not have this problem.

    2 votes

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  8. Selecting a shape selects multiple unrelated objects

    I'm trying to select a shape on my artboard and it automatically selects multiple objects even though they are not grouped or linked together in an way. Also, an object is getting selected even though I'm trying to click another object on the artboard. There seems to be some kind of margin around that object but it is just a shape that I created, no clip mask or anything of that sort was applied to the object. Is there a way to figure out what actions were applied to an object when clicked? If not, that could come handy.

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  9. Can't delete swatch

    I have a random color swatch that appears in my Swatches palette every time I create a new document. It cannot be deleted. As far as I can tell, it is not being used anywhere. I can change it to a different color, but then if I try to delete it, it not only does not delete, but it changes back to the original color. Right now, it's some random shade of blue, but at other times it is a different color that persists. Here is a video: https://youtu.be/MVJKo4i0xfw

    macOS 13.3.1
    Illustrator 27.5

    2 votes

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  10. Selected anchor points turn light gray, are almost not visible version 27.5

    Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.

    1 vote

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  11. Share for Review doesn't push the comments into Illustrator

    In Illustrator 27.5 I don't get any comments. They are on the website. They don't get synched with Illustrator. Synching is turned on. I have rebooted and reset the preferences.

    1 vote

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  12. language translation problem in Illustrator Actions

    If you define the swatch none in Actions (in the Englisch version),
    in the Dutch version you get the message: the swatch can not be found
    (message in Dutch: Het staal kan niet worden gevonden)
    In the Dutch version swatch none = geen

    1 vote

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    Under Review  ·  3 comments  ·  Actions  ·  Admin →
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  13. Dashed lines not working

    I am running Windows 10 Pro 22H2 and using AI Version 27.5.

    I am trying to add dashed lines to a line segment which has the colour R165 G25 B130, they are also on the same sub-layer. I select the setting to add it but it does not visually appear dashed.

    However, it does work on another similar line of a different colour.

    I also cannot change the colour of the first line as well.

    The video attached shows the issue.

    How can I fix this issue?

    1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  14. Merge Swatches not working

    Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
    But in Ai, the 3 Swatches remain,

    1 vote

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  15. Changing the Transparency removes brush

    When I have several lines applied with a Pattern Brush and change the transparency of those lines to 50%, everything is fine. As soon as I return to 100% opacity, the Pattern Brush is completely removed and I have to reapply it.

    4 votes

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    3 comments  ·  Brushes  ·  Admin →
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  16. Anchor point crash bug

    Illustrator v 27.5 (Bug has existed in previous versions)
    Windows 10

    There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
    I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.

    It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  17. AI2023 can't open the PDF files exported from Packmage

    Hello, I have been using Packmage CAD to generate PDF vector graphics (which only contain vector information, including layer information from AI files), and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix AI2023 or make it compatible with the old version of PDF?

    1 vote

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  18. Version 27.5 a problem with using tabs in text boxes

    Tabs do not seem to be working correctly in text boxes.

    1 vote

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  19. Exported TIFF files not showing layers

    When exporting TIFF files as different art boards only one layer displays.

    I found the cause was that one of the layers was selected. This is the only item that was showing in the exported files.

    By simply deselecting the layer the whole file exports properly as expected.

    The two exported files are from the same document…

    The one with just the blue background is the one with the background selected making it the only thing showing.

    The other file was from the same document with nothing selected displaying both flags and background.

    1 vote

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  20. Opentype-SVG no longer rendered correctly in 2023

    I have some Opentype-SVG fonts that render correctly in MacOS with Pages/Number/Keynote, MS Word/Excel/Powerpoint, in Chrome, and LibreOffice (Mac/Linux). That's several font rendering engines.

    In Illustrator 2023, however, they were rendered stretched horizontally (as if the SVG occupy the full space ignoring side-bearings). The spacing issues is even worse for SVG glyphs with standard ligatures --- the SVG occupies only the space of one character.

    I have used OT-SVG fonts in Illustrator before, and I don't recall seeing strange behaviour like this. Could this please be fixed?

    1 vote

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