7716 results found

1. Rotation tool

   Rotation tool is not developed. It should have been a default value. I can't find the zero angle.

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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2. gradients dont appear when copying and pasting artwork from illustrator to indesign

   gradients dont appear when copying and pasting artwork from illustrator to indesign in the newest update - it worked perfectly last week before the update

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. Link option in inactive in the Place dialog, even after a name is pasted from clipboard

   I am working on a huge document with hundreds of linked images. All files are now changed due to company policy. So I need to relink a bunch of files. This is not possible automatically so I believed I found a solution. But the shortcut was devastating. If i choose say 10 links which have the same name, lets call them Image1 but now the name should be Image01. Same image is in other words used in several places in same file. I marked the links and chose Relink. So far so good.
   I choose the new name Image01.ai and then I copy the filename and press OK until the first file is OK. Then it opens automatically a new window and i choose Ctrl-V with the image01.ai file and press enter. I enter this for all image files.
   Then I realized that the Link button is turned off???
   It´s on checked if i manually click image01.ai but not if i paste the filename.

   Please fix this bug and to be honest, a professional program as Illustrator should have batch-possibilities!

   I am working on a huge document with hundreds of linked images. All files are now changed due to company policy. So I need to relink a bunch of files. This is not possible automatically so I believed I found a solution. But the shortcut was devastating. If i choose say 10 links which have the same name, lets call them Image1 but now the name should be Image01. Same image is in other words used in several places in same file. I marked the links and chose Relink. So far so good.
   I choose the new name Image01.ai and… more

   3 votes

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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4. Blank window opens when starting the application. Closing the window, the application closes too

   Hello !

   I just have the problem when launching the apps, there is a blank window appearing . If I close the window, the application is just closed too, error's image attached.

   It just happens on this PC, it works normally for others.

   I've already tried to reinstall the Creative Cloud and all the apps but nothing works.

   Have anyone faced this issue, please help! Thanks a lot!

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   3 votes

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   2 comments  ·  Launch  ·  Delete…  ·  Admin →
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5. Uneven stroke

   Newest version of Illustrator has now changed my .001 cut size of a stroke in some places from a clean thin line to a jagged mess. Some of the former .001 lines are still unchanged? These are shared with clients and look horrible!
   Running on Windows 10.

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   3 votes

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Zoomed in Home Screen? Why

   The home screen in my Adobe Illustrator is 'zoomed-in' and it's not the same size as other Adobe apps. I've attached a screen shot of Illustrator vs photoshop.

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   3 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. 23.0.1 Consistent Crash - Trying to record a transparency adjustment in an Action

   I'm using an iMac with Mojave 10.14 and Illustrator 23.0.1.

   I'm getting a crash while recording an action with a grouped object selected, I try to edit a transparency via the Properties menu. The crash is within one to two seconds of hitting enter on this change, consistently. Seems like it's another part of the memory leak that's happening?

   I'm rolling back to 22.1 until this is resolved.

   3 votes

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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8. Applying Crop Filter causes illustrator to crash

   Hi, I've been trying to use the crop tool from Pathfinder today and every time it's very slow, then freezes, then crashes.. I've got the latest update.. What can be the reason?

   3 votes

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   5 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

9. New update (23.0.1) shows Home screen instead of my actual file until I press F

   Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,

   Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
   Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not?

10. Text Objects become unresponsive

    I'm encountering an issue where text objects will become unresponsive to direct selection. They behave like they have been locked but they haven't been, and using unlock all does nothing. The only way I've found to move them is by doing a broad drag select and gathering up multiple text objects at once. This will sometimes cause the text object to display it's bounding box. At this point I can deselect each of the other objects that were selected along with it and be left with just the problem object. Trying to move the object with the cursor will put it back into a non-interactive state, but it can be moved around with the arrow keys.

    I'm currently using ver23.0.1, I've tried restarting the program, and my machine. The problem continues to surface.

    I'm encountering an issue where text objects will become unresponsive to direct selection. They behave like they have been locked but they haven't been, and using unlock all does nothing. The only way I've found to move them is by doing a broad drag select and gathering up multiple text objects at once. This will sometimes cause the text object to display it's bounding box. At this point I can deselect each of the other objects that were selected along with it and be left with just the problem object. Trying to move the object with the cursor will put… more

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Placed AI file in Photoshop as smart object won't launch Illustrator to edit anymore

    Using Windows 10 Pro Version 10.0.17134 Build 17134, Illustrator 23.0.1, Photoshop 20.0.0
    With both Illustrator and Photoshop open, do the following:
    1. Create a file in Illustrator (1 rectangle)
    2. Save as .ai file, compatible w/17+, Create PDF compatible, Embed ICC Profiles, Use Compression
    3. Make new Photoshop file
    4. Place embedded & navigate to .ai file
    5. Open as smart object (page)
    6. Commit transform
    7. Double-click thumbnail icon to edit in Illustrator
    8. Get the following error, " Could not edit original smart object because the application which created the smart object could not be launched."

    3 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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12. Illustrator CC 2019 v23.0 Divide tool not working

    I'm running on a iMac Pro (2017) Mojave OS 10.14 and using Illustrator CC 2019 v23.0. I've tried using the divide tool via the Pathfinder panel as well as the new Properties Panel and neither will work. Typically it would divide the two patterns top and bottom and now it just leaves the patterns as is without dividing. I also have used the guides to divide a pattern and that is not working either.

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    0 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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13. Appearance of Black Feature Not Working in Illustrator CC 2019

    The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

    Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich black.

    MacOS: 10.14
    Illustrator: 23.0

    The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

    Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich… more

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    3 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.

    Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting

14. Can't randomly rotate an object anymore

    Working in Illustrator 23.01, I'm no longer to hover over the corner of an object and have the curved arrow show up so I can randomly rotate. What's up? I need this feature.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Gradients Swatch Box Snaps Back

    When expanding the box to see your gradient fill it immediately snaps back to the letterbox default. I cannot gauge the color gradients very well without enlarging the viewable gradient area.
    Its a bug that needs fixing.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. Illustrator does not open files or create new files; macOS High Sierra 10.13.3

    I'm running Illustrator CC 2019 on a MacBook running High Sierra 10.13.3 I cannot open files or create new files at all.

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

17. New preview mode

    BUG in the new CC 2019 Version. Preview mode forces it's way for some reason during use. Screen becomes blank- only a restart brings back document.

    3 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

18. Illustrator CC 2019, Very Slow New Document Opening

    Opening speed of new documents is too slow. I press Cmd+N, 5 seconds is definitely waiting.

    Mac os 10.14 Mojave
    iMac (Retina 4K, 21.5-inch, 2017)
    3,6 GHz Intel Core i7
    16 GB 2400 MHz DDR4
    Radeon Pro 560 4096 MB

    3 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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19. Saving ai files in illustrator cc 2019 takes +30 minutes to do

    Hi there. I have a Macbook Pro 2012 with 16GB ram and OS Mojave. I downloaded illustrator 2019 on 18/19 Oct and I was working in it fine until yesterday when my files take forever to save meaning that my mac is frozen for approx. 30 minutes. Its super frustrating

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. stuck in preview

    I just updated Illustrator and somehow while I was working it went into preview mode and I cant get it out. I can change the type of preview but cant get it out of it so I can edit my work

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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