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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7715 results found

  1. Classic 3D transformations not working

    Classic 3D Transforms are working but acting weird. I created a square and tried to do a classic 3D Isometric Top Transform and it kind of worked, but it was as though it was missing a big triangle out of the front corner. I expanded the object thinking that perhaps it was a display issue and even the expanded version has the missing piece.

    2 votes

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  2. Disparition du texte curviligne lors de l'enregistrement d'un PDF et lors de la réouverture du fichier Illustrator 27.8.1

    Microsoft Windows 11 (x64 bits), Illustrator 27.8.1

    Les textes curvilignes créés à partir de cercles et stockés dans une couche de texte disparaissent lors de l'export en pdf. Ils sont toujours présents dans l'arborescence des couches qui elles-mêmes sont en statut « visibles » mais les textes en question ne sont plus visibles dans la vue en plan.

    Le texte réapparaît lorsque l'on clique sur l'emplacement du texte curviligne pour l'éditer, le texte se rafraichit et réapparaît.

    Bug similaire à https://community.adobe.com/t5/illustrator-discussions/text-on-path-curve-is-disappearing-after-reopening-the-file-in-illustrator-v27-7/td-p/13966304

    2 votes

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  3. Insufficient data for an image

    Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.

    Machine: Mac Studio 13.5.1 (22G90)
    Illustrator 27.8.1

    I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.

    2 votes

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  4. Wacom Driver Error

    There is a Wacom Driver error every time we open Illustrator, but there has never been a Wacom device on this new PC, and it is not enabled in Devices, It happens every time it is loaded. Support have removed and re-installed but the error persists.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  5. outline stroke error on live paint group

    If you try to outline stroke in a live paint group, Illustrator throws an error (The operation cannot complete because of an unknown error [PARM])

    2 votes

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    3 comments  ·  Strokes  ·  Admin →
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  6. Illustrator Window hopping around constantly - unusable

    A lot of times when I use any illustrator function, like switching to layers, switching panes, or choosing any tool - the window just jumps away.

    What the heck is that? It makes it unusable because my window just jumps around on the screen?

    2 votes

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  7. Inserting a dash followed by a space makes the dash uneditable

    When using the type tool, inserting a dash, spacebar, and then typing makes the dash undeletable. So type: - ohio with Myriad Pro Regular 12pt. the — is not able to be backspaced to remove, it is almost like it is adding a tab spacing. If you create outlines of text then you can select and remove, but text is uneditable at that point.
    27.8.1 (64bit)

    2 votes

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  8. Comands doesn´t work

    No funciona ningún comando con el teclado. Ni si quiera acercar y alejar.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  9. Keyboard Shortcuts Issue

    I've encountered a bug where keyboard shortcuts, such as Ctrl+C, Ctrl+V, and Ctrl+Z, are not functioning correctly. This issue is happening consistently.

    2 votes

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    1 comment  ·  Actions  ·  Admin →
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  10. Linked ai file being cut off

    a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.

    2 votes

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  11. Transparency grid turns off when panning or zooming

    Transparency grid is not active when panning or zooming in a document creating constant flickering when moving around in a document.

    2 votes

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  12. Métodos abreviados de teclado

    No funciona ningún atajo de teclado, la opción "valores por defecto de Illustrator" está vacía.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  13. Spot color channels not working on placed DCS/EPS and Photoshop files.

    Several problems are occurring with placed DCS/EPS in Photoshop files and printing in illustrator:

    1) if the custom spot color is named 'black' it will not show as an available spot color. The workaround is to misspell 'black' - example: bLAK

    2) if a custom spot color is named 'black' it always results in at least two other custom spot color channels missing. If you misspell 'black', then all of the custom spot color channels will appear and print. Weird.

    3) probably due to the battle between Pantone and Adobe, but you cannot have a custom spot color assigned a…

    2 votes

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    1 comment  ·  Print  ·  Admin →
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  14. Illustrator 2023打开DWG文件尺寸标注没有箭头

    Illustrator 2021没有问题,正常显示。
    Illustrator 2023会失去箭头,请修复,谢谢!

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  15. Zniknął pasek narzędziowy.

    Zniknął pasek narzędziowy. Z Illustratora BETA i z wersji stabilnej. Dopiero po przeinstalowaniu Illustatora w wersji stabilnej pasek narzędziowy powrócił w wersji stabilnej. W BETA nadal brak paska.

    2 votes

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  16. Envelope Distort, Layers, and Illustrator Performance Bug

    I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
    This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

    So far, the work-a-rounds that…

    2 votes

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  17. Share does not support opacity mask

    The new Share for review does not display correct if there is opacity mask. I had open distressed texture tutorial from the Discover Panel and was eager to test Share for review … result was a black screen since this was below the group that had an opacity mask.

    I added other element they were visible but not the elements that had opacity mask. Releasing Opacity Mask and the review works as normal.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  18. 2 votes

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  19. Text shifts when moving text frames which use Every-line Composer

    As per this thread at forums:
    https://community.adobe.com/t5/illustrator-discussions/every-line-composer-bug-text-shifts-when-moving-text-frame/m-p/13992952

    Ai will recalculate justification each time a text frame with Every-line Paragraph Composer is nudged, either with arrow keys or dragging.

    Although it’s clearly just moving, and should not trigger recalculation, Ai does it (I can think only of one case when it should happen — when objects with Text Wrap enabled are present and intersecting the the moved object — and they aren’t and don’t).

    The text wobbles a bit and it's slow, to recalculate this every time.
    Why does it happen? InDesign does not do this.

    2 votes

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  20. GPU performance not detected (unavailable)

    AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
    Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
    Number of Displays: 1
    Number of Drivers: 2
    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon(TM) Graphics
    DXVersion: Unknown
    Active Display Name: \.\DISPLAY1
    PrimaryDisplayAdapterIndex: 0
    Display Adapter[0] VendorID: 1002
    Display Adapter[0] DeviceID: 1638
    Display Adapter[0] SubSysId: 16c21043
    Display Adapter[0] Revision: 196
    Display Adapter[0] DedicatedVideoMemory: 496
    Display Adapter[0] DedicatedSystemMemory: 0
    Display Adapter[0] SharedSystemMemory: 7887
    Display Adapter[0] Attached Monitors: \.\DISPLAY1
    Display…

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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