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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8135 results found

  1. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  2. Repositioning an existing dimension does not really allow to snap the dimension line’s position

    When we create a new dimension with Smart Guides enabled, it snaps to an existing dimension quite fine: by the line, by the anchor, just by proximity. The precision is strong, the snapping has a distinct ledge.

    If I try to reposition on re-snap an existing dimension to another one though...

    It doesn't work.
    See the GIF attached, please.
    Illustrator highlights the neighboring line, it tries to persuade you it snaps... but there is no ledge felt, no snapping happens, the line does no stop exactly at the position needed. It’s just broken.

    And since we can’t define a default…

    1 vote

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    0 comments  ·  Snapping  ·  Admin →
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  3. Green arrow appears in the top left corner after using a keyboard shortcut

    How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks

    1 vote

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  4. 当我的链接图片达到100张以上时,会有个漫长的保存过程 Allow to disable proxy images for missing links on saving

    最近Illustrator的更新中有一个项目。
    是让断开链接的图片。
    还能在Illustrator中显示一张降低画质的图片。
    这项更新给我带来了,非常大的麻烦。
    当我的链接图片达到100张以上时,会有个漫长的保存过程。
    这在以前是不需要的。
    以前当我把保存选项中的几个可选项都去掉的情况下,链接的图片无论有多少,保存都会瞬间完成。
    这导致我虽然排版时,电脑运行流畅,但不敢保存,保存会消耗大量的时间等待,我只能在完全排版好后,保存1次。

    A recent update to Illustrator included a project.
    Is to make unlinked pictures.
    It can also display a reduced image in Illustrator.
    This update is causing me a lot of trouble.
    When I have more than 100 linked images, there is a long saving process.
    This was not necessary before.
    In the past, when I removed several options from the save options, no matter how many images were linked, the save was done instantly.
    As a result, although I typeset, the computer runs smoothly, but I dare not save, saving will consume…

    1 vote

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  5. 1 vote

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    0 comments  ·  Actions  ·  Admin →
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  6. Ai Pen Tool keeps snapping to points

    The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.

    Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  7. Input fields not working properly, close and get unfocused

    Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.

    1 vote

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  8. Illustrator Crashed, Ruined My Workspace and Preferences.

    Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

    1 vote

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  9. Exported image changes part of its name to the older artboard’s name

    When renaming artboards prior to export to PNG, the first artboard name change applies but in export its name appears old (as it was before renaming). And it only affects 1 artboard.

    1 vote

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  10. Ich kann in Illustrator keine Files mehr öffnen

    Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.

    1 vote

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  11. Illustrator scripts not working on M2 Mac mini

    Apple M2 Pro running Sonoma 14.7. Only the 3 included scripts are visible or work in either Illustrator 24 (v28.7.1) or Illustrator 23 (v27.9.6).
    If you browse to a script you can select it but nothing happens. No action, no error message.
    External 3rd party scripts no longer seem to work.
    Is there a fix?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. Spot colors converting to Magenta when saving .PDF files

    We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
    If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.

    1 vote

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  13. Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font

    On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.

    1 vote

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    4 comments  ·  Launch  ·  Admin →
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  14. Dimension Tool panel as a tool subgroup instead of a floating modal panel

    If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. SVG export broken

    I'm unable to export anything as an SVG, even simple shapes. Using Illustrator 28.7.1 on Mac mini Pro

    1 vote

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  16. 1 vote

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    2 comments  ·  Launch  ·  Admin →
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  17. New Document has strange green lines, rulers, checkered background, and second artboard

    My Illustrator recently updated to 28.7.1

    Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.

    I'm confused at what this is and the checkerboard background is messing up my vision!!

    How do I go back to the plain dark gray work surface with WHITE artboard view?

    Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....

    1 vote

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  18. Strokes stop working properly.

    Ever since version 28.7.1, after a bit of time, today was less than 2 hours, strokes can no longer can be edited.

    Changing "Align Strokes" changes nothing, stroke size changes nothing. Changing caps changes nothing. This happens to both new and old strokes on both new and old paths/shapes.

    Currently restarting the app seems to work around & reset it, but only for a few hours, then it starts happening again.

    P.S. This is on a Mac

    1 vote

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    2 comments  ·  Strokes  ·  Admin →
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  19. Not sure who angered Microsoft, but Adobe Apps not Working again!

    It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

    Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  20. Broken CSS Style Elements in SVG Save and Export

    I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

    When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.…

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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