Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
978 results found
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Page selection when opening a PDF
This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:
Please fix the UI for page-selection when opening a PDF in Illustrator!
Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to…3 votes -
can't highlight width and height cells or file name when creating a new document
Why did you take away the ability to easily highlight the document name, width or height when creating a new file? Super irritating.
3 votes -
New Layer button change now inserts new layer BELOW active layer
With the addition of the button for adding a new Sub Layer, the current button for adding a New Layer now adopts the same behavior of adding a layer BELOW the current active layer, opposite to what was legacy behavior before.
I checked, and dragging a layer to the New Layer button to make a copy still deposits the new layer copy ABOVE the current active layer, so something isn't right with the new change.That said, nice new option I didn't realize was there in the New Sub Level button, convenient, thank you.
3 votes -
Everytime I open Illustrator the toolbars are missing
Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.
3 votes -
Dragging Live Corners Rotates Object Instead of Rounding the Corner
OS: Windows 10 Pro 1909
Version: Illustrator 24.3Expected result:
Hovering over a live corner and dragging it should let me round the corner.Actual result:
Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April…
3 votes -
Palettes and toolbars disappear
When I open Illustrator, all palettes and toolbars disappear from the canvas. I have to call them anew each time.
3 votes -
Ui disappeared after update
After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)
3 votes -
"New..." Window won't pop up after recent update
When you click 'new...' to start a new file... nothing happens. The window should pop up.
3 votes -
Illustrator crashes when switching views in the Asset Export panel
Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.Some system info:
Adobe Illustrator 24.2
OS: Windows
Version: 10.0
System Architecture:…3 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Hand Tool crashing a lot
After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.
Operating System - Mac Os Mojave 10.14.06
Illustrator version - 24.2 - Updated today
Expected Result - Hand tool function to work using the shortcut
Actual Result - Hand tool function does not work using the shortcut3 votes -
Illustrator Recent Files list on the welcome page is not updated until the application restart
The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.
Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)
Thank you for your support!
3 votes -
Icon enlarge for no reason
This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!
3 votes -
when I open Illustrator there are no tools showing
I can't see my tools in Illustrator and I can't change or reset my Workspace :(
I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc
Usually setting the Workspace to Essentials Classic does the job... please help!
3 votes -
duet for iPad pen stroke and pressure not working in illustrator (it does in photoshop)
using iPad and "duet" to provide pen stroke and pressure (using wacom drivers on the mac/adobe side). This DOES work in photoshop so the connection is working but it does NOT work in illustrator.
Here is a video showing the problem:
https://wetransfer.com/downloads/f4f5d9ff1e73c6f4fa8b0db134fc9a5520200403114111/d6d4d546381022bba6df3990c6bc9ca120200403114111/bf9f4cPleas contact duet: team@duetdisplay.com - the guys name is Hector.
Thanks !
3 votes -
Pinch to Zoom not working
Seems this issue has been beaten to death with no resolution...Pinch to zoom and two finger panning does not work for me. I am using a Dell XPS 15" 9570 with everything updated. Macbook does this feature flawlessly however not on windows. I know I am not the only one. PLEASE fix this issue.
3 votes -
Fill/Stroke icons to match in the tools bar
The smaller sub-icons for Fill and Stroke Boxes should match. (Fill is Full and Stroke is Hollow). Under stroke, the icons only change for the color, but the icons do not change for gradient and no/color/opacity.
3 votes -
Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020
My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.
Running Illustrator v 24.0.2 on Windows
3 votes -
Missing options panel for Object > Path > Simplify
I am missing an Options Panel for Object > Path > Simplify. Illustrator chooses a random simplification and automatically applies. MacBook Pro, OS Catalina, Illustrator 24.0.3
3 votes -
when you place a file, depending on how you click to place it on the artboard, appears just as a tiny dot, which you have to delete and go P
Why not FIXING THAT so when you place it is placed the right size no matter how you lay it
3 votes -
"In App" tutorials not actually In App
When I click on these tutorials, nothing happens. When I called the help, they said there are only tutorials online.
Why does this screen say "In App Tutorials" if there are only videos online? I'd assume that I could click on a tutorial option and it would walk me through the tutorial, similar to mail merge wizard. Or it would show pop up balloons with instructions on what to do, then I would do it.
3 votes
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