969 results found

1. Font Height Options Tab order is broken

   In Character panel, when you choose an option to display Font Height Options, hitting Tab to focus works wrong.

   Click Font Family field to focus it and press Tab to focus the next one, Font Style. It works fine, nut the next press moves the focus to the Font Size field, skipping Font Height Reference field!
   So it means we can’t access this field at all using a keyboard.

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2. Pressure option not showing / grayed out with Wacom tablets/pens

   Wacom pressure not showing on menus illustrator 25.4.1.
   But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
   And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried with 6.3.43-3 the same problem.

   Wacom pressure not showing on menus illustrator 25.4.1.
   But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
   And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried… more

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Missing close, minimize, and maximize buttons on Mac

   I use Magnet and whenever I snap the window to the full screen (4K) the maximize, minimize and close buttons all disappear.

   MacOS Big Sur, version 11.3.1
   Adobe Illustrator Desktop (M1 Beta)

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4. Select Objects in Layer selects locked objects

   Objects that are locked within a layer get selected when selecting everything in a layer. Instead of selecting everything in the layer except the locked items.

   Win 7, Ai CC 23.0.3

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5. Color panel switches from secondary display to the primary display

   I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

   Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

   So here's the normal state:
   https://forums.adobe.com/thread/2549930

   See the Color panel at the bottom of the second-from-left column of panels on display B.

   In the screenshot the Fill proxy is active, but I want to affect Stroke, so I click the Stroke to make it active, and, as I mentioned, instantly, the Color panel (and the entire column of panels in which it's docked), teleports to display A:
   https://forums.adobe.com/thread/2549930

   This happens with the Color panel un-docked too, except then it makes the jump alone, from whatever screen coordinates it occupied on display B to the same relative coordinates on display A. And it bears mentioning again, clicking on either Fill/Stroke proxy (Color panel or Tools), produces this result . . . every time, now.

   I've tried everything I could think of to create a condition that changes the behavior (including clearing/replacing preferences and settings; all but re-install).

   Some findings:

   Jumps from B to A at least on the first instance, no matter how it got on B
       Even if it starts on A, and I drag it to B, it jumps to A as described above on the fist proxy click
       After that first instance, if I drag it back to B, the click the proxy again, it stays put on B
   Jumps from B to A every time when it's on B as part of a preset Workspace
       After the jump; Reset Workspace; jumps again
       Some inconsistent behavior if dragged back to B in this case; might jump in next proxy-click, might not
   

   I have a Window 10 machine too, but haven't tested.

   I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

   Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

   So here's the normal state:
   https://forums.adobe.com/thread/2549930

   See the Color panel at the bottom of the second-from-left column of panels on display… more

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   16 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. Actual Size view menu does not display at actual size...

   The new "Actual Size" feature under the view menu does not zoom to actual size. a 1" square is displayed at around 7/8" instead.

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   Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

   there are two issues in this post
   1. Users want this feature to work on multiple monitors.
   2. Users want to have a view actual pixels for web drawings.

   for #1 please vote here: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/35799382--actual-size-should-work-with-multiple-monitors

   for #2: we have an option to disable – You have to go to Preferences > General and uncheck “Display print size at 100% Zoom”.

7. Zoom Tool – Zoom out sometimes doesn't work

   I often zoom out by selecting the Zoom Tool from the toolbar, then holding down 'Option' and clicking the mouse to zoom out. This does work most of the time, but sometimes it doesn't work and I have to click another tool option then click back to Zoom for it to work properly.

   Not sure if there's something specific I'm doing before to prevent it from working, or if it's just random.

   Illustrator 22.01 Mac

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8. Right click menu location bug. Win10 200% scaling.

   When I do right click, coordinate of context menu location doesn't double and located at the center between of cursor and top left corner of the workspace. This bug happens at all CC versions support Hi-dpi displays. Absolutely clean Windows, Illustrator, no plugins.

   https://youtu.be/WySXd6viYac

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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   This issue has been fixed in the latest Illustrator version (23.0.3 on WIN & 23.0.4 on MAC).

   Please update AI & let us know if you are still facing the issue or not.

   Thanks & Regards,
   Raghuveer Singh
   Illustrator Team

9. Layer panel not working with document multiple windows

   Hi, I have the AI latest release (21.1.0) and I'm facing an issue with multiple windows on two different screens of the same project.
   The layers panel is not responding when I want to open a layer tree, block and hide/show.

   I read there are some problems with the GPU preview so I tried to disabled it but the problem is still there.

   I try to explain what I'm doing:
   1. Open an empty New Document
   2. Add two new layers
   3. Draw something on every layer
   4. Duplicate the window going to Window > New Window (I want to have a general view of my drawing in a window and work on the details in the second window)
   5. Now I try to hide/block/open the layers from the Layer Panel. It doesn't work.

   I attached a GIF to hopefully explain better my problem.

   This is the discussion link: https://forums.adobe.com/thread/2354291

   PC specs:
   OS Microsoft Windows 10 Pro
   OS Version 10.0.15063 build 15063
   System model Alienware Aurora R6
   System type PC based on x64
   Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 core, 8 logic processors
   Graphic Card GTX 1080 with GeForce Driver version 384.94

   Hi, I have the AI latest release (21.1.0) and I'm facing an issue with multiple windows on two different screens of the same project.
   The layers panel is not responding when I want to open a layer tree, block and hide/show.

   I read there are some problems with the GPU preview so I tried to disabled it but the problem is still there.

   I try to explain what I'm doing:
   1. Open an empty New Document
   2. Add two new layers
   3. Draw something on every layer
   4. Duplicate the window going to Window > New Window (I want to… more

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   Completed (Comments Open)  ·  Anish Kumar responded

   This issue is fixed in 23.0.
   If it is still reproducible, please drop an email to sharewithai@adobe.com with this user thread link.

   Thanks
   Anish Kumar
   Illustrator Team

10. Color Mixer in Control and Properties panels gets broken after using Tab

    The Color Mixer in Properties and Control works oddly. Here, I try to navigate my fields with Tab, and then drag one slider — boom, it all breaks: sliders vanish, active fields become visually inactive, closing it becomes very hard...

    I feel like it started happening when the generative virus put its tendrils into Ai.

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11. Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels

    Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.

    However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.

    It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.

    I think their order should be above and not below.

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12. Transparency panel shows 0% for the mixed opacity values

    When having a selection of art with mixed opacity values, Transparency panel should display blank, as Illustrator does for color values or stroke weights, but instead it lies they all have 0%.

    Take a look at the GIF attached.

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13. Giant Font Menu in Secondary Monitor

    Using an external/secondary monitor off of a Surface Pro 6. The Font Menu is so big it's unusable. Works fine on the main display, but gets like this on the second monitor.

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14. Artboard tooltip cannot be dismissed

    When I double click on an Artboard to open its properties, I receive a blue tooltip "Shift-click to select multiple artboards. Alternatively, Shift-drag to draw a marquee...". However, I am unable to dismiss this tooltip because the Artboard Options dialog is open, and that is at the highest z-index, and I cannot interact with any other interface unless I dismiss this dialog.

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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

15. Drop shadow bug on modal dialogs

    Modal dialogs in Illustrator 22.0.1 (64-bit) on Windows are rendering incorrectly for me.

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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. Persistent Toolbar Rich Tooltips

    Tooltips are particularly buggy when using more than one monitor, they tend to persist and keep animating whilst users are attempting to focus on what they are doing within the interface.

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17. Context Task Bar flickers when panning with a scroll, using mouse or touchpad

    CTB hides itself when we pan.
    It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.

    The panel flickers each tick, making it painful to look at.

    Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.

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18. Illustrator does not omit spaces in values in inputs, unlike in InDesign

    Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
    Unlike in InDesign, where we can accidentally make this:
    '21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
    '21 |mm' → '21 0|mm' → '21 mm'
    It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.

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19. When a plugin is removed, the toolbar which had its tool gets completely empty

    If for some reason I get a plugin removed form the Plugins folder, Ai wipes the entire tool panel which had the tool associated with the removed plugin.

    Even worse — when a plugin is returned back to the folder, Ai won’t restore the panel! It stays completely broken and empty. Each next launch Ai seemingly restores it, but the next launch it’s empty again. Resaving the panel does not help.

    So you have to rely on backups — manual backups, because, again, Ai fails at properly backing up these automatically.

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20. Open / Save As dialog windows open too small

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to.

    MacOS BIG SUR cc2020 and 2021

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