Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8114 results found
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Tools disappeared with update
Tools disappeared. Pen add and minus points. No square with round corners.
3 votes -
Stroke smaller than 1pt creating spikes/anomalies on the curve
Illustrator 2020 24.0.3
macOS Catalina 10.15.2Need hairline stroke (.003pt) for one of my machines. When I outline Helvetica (Type>Create Outlines), and change the stroke to anything smaller than 1pt, the curves of the font blow out and create spikes. I've been using the same method for several years and this had only just now become an issue.
Tried other fonts and only seems to happen on curves. If I try to use the file anyway and my machine does not recognize the file as having any data in it.
3 votes -
Disappearing artboards in Illustrator 24.0.3
I created a bunch of artboards and put logotypes (word logos) in them, exported each artboard as separate SVGs, closed the file. When I opened the file the next time, only my first artboard still remained but all my artboards I created after that were gone. This is disruptive because I need to keep the placement of all of the graphics in those artboards consistent as they are going to appear on the same baseline in our product. This is not the first time this has happened to me! I can't attach an image as the content cannot be public…
3 votes -
3 votes
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Exporting to png creates corrupted png file.
I'm having an issue with corrupted png files that were exported from Illustrator. If I export from photoshop, it's fine. I have exported from Illustrator a bunch of times before, so not sure what the problem is and what to do to correct the problem. Seems like it started with the latest update, but I'm not totally sure of that. Before this issue started, exporting to png was very fast. Now it is very slow, sometimes crashes the app, and when I do get a file and try to upload it online I get a corrupted file message. Again, this…
3 votes -
Can't place file on to artboard
- 10.14.6 and 24.0.2
- File > Place > Show Import Options > Place > Bug here... can not select multiple 'all' pages. Also, the fonts are not embedding from the placed file.
- Be able to have the option to select All or Individual Pages under Show Import Options.
- The selected page/s should be able to be inserted to the artboard with all links and fonts embedded.
3 votes -
Ligatures in Baskerville URW
Although ligatures appear on the Adobe Font Library website for "Baskerville URW" and are visible in the glyph panel, they will not update in Illustrator text object.
3 votes -
Unknown Error on AI 2020 Launch
Mac Mini Late 2012
OS Catalina 10.15.2 (19C57)
Adobe Illustrator 2020Launching AI 2020 Generates pop-up message (see attached)
Click Okay and blank UI loads (see attached)
Quitting AI 2020 generates same message.3 votes -
when you place a file, depending on how you click to place it on the artboard, appears just as a tiny dot, which you have to delete and go P
Why not FIXING THAT so when you place it is placed the right size no matter how you lay it
3 votes -
Character styles do not allow for optical alignments and kerning
Paragraph style applied to text area does not allow for optical margin alignment.
Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.
Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.
Mac OSX Catalina.
Shown - top: Un-kernable
Bottom: kernable3 votes -
Extrude not working as expected in AI 2020
The extrude and bevel tool, is not working at all, compared to prior versions. Shading is not working, the full extrusion only works when adding perspective degrees to the bevel... It's all a broken mess, and the rotation tool is not working either. Rotating a square chops off a corners, puts it inside a mask, and needs to be pulled out of the layer to get the desired outcome.
What happened?
3 votes -
Doesn't Copy to new artboard NOR all artboards
Doesn't work consistently when i try to copy and paste from one art board to another artboard. I need the shapes to be in the exact same spot on the other artboard, and not eyeball it.
Same thing when copying to all artboards. Sometimes it just pastes off in the distance somewhere...NOT on an artboard.
3 votes -
[Extendscript] SaveDlg Default Filename Bugged
Hi there,
I'm having some issues with a custom extendscript that we use in our production house. This script is pretty basic, and is meant to make eps / pdf / ai conversion easier (we have some strict EPS settings that must be followed). This script has worked on AiCC (original release) up through CC 2019, but is now behaving oddly in Illustrator 2020.
When you run the script, a custom "Save As" dialog should show up. The filename should default to the current document's name, with .eps set as the filetype suffix. However, when running this script in Illustrator…
3 votes -
"In App" tutorials not actually In App
When I click on these tutorials, nothing happens. When I called the help, they said there are only tutorials online.
Why does this screen say "In App Tutorials" if there are only videos online? I'd assume that I could click on a tutorial option and it would walk me through the tutorial, similar to mail merge wizard. Or it would show pop up balloons with instructions on what to do, then I would do it.
3 votes -
27 Spot Colour limit
We cannot record more than 27 spot colors in illustrator. I do a lot of pantone, but I can only record 27. I need to be able to save all colors in the color library.
3 votes -
NOT RESPONDING
The program works fine whenever im doing line work for my portraits but as soon as I highlight it and merge it together the program starts acting really slow and not responding which makes it impossible to work
3 votes -
Saving Bugs
I can't save the file cause the saving windows just keeps crashing
i can't close with out saving either3 votes -
too slow and laggy, small edits also end up in not responding or hanging and crashes.
After the last update (24.0.1) Illustrator is too slow and laggy. Crashes Illustrator consistently with Can't finish previewing, small edits also end up in not responding or hanging and crashes.
3 votes -
Horizontal Scroll Not Working
Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when…
3 votes -
Illustrator is changing my colors
I'm working on Interl(R) Core(TM) i7-8565U CPU, Windows 10 Family. Latest version of Illustrator.
I put the right colors on my Artwork on illustrator but as soon as I save it and reopen it, the colors changed. It stays in a dark green but it's never exactly the one I put in the first place.
Example: I put #336633, save it. When I reopen it, it has changed in #006633 or 336733 ot 316738 or 356633 or even 40683c or 789c4a
3 votes
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