Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8092 results found
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Cannot grab corner handles on bounding box
Upgraded to latest version 26.5 this morning. Now, when I try and grab the corner handles on the bounding box, they flicker and disappear constantly, so cannot grab to rotate shapes or text boxes.
macOS Monterey 12.5.1 Mac Mini (M1 2020)
6 votes -
Changing color via Hex doesn't count as an action, so save does not update file
When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.
Any other form of changing the color of the object works as expected:
clicking a swatch
adjusting the RGB or CMYK sliders
using the RGB spectrum/eye dropper
using the eyedropper tool to select color from other objectAll of these items log and action as an undoable step, and therefore after the color change the file is seen as revised and therefore can be saved immediately after the Hex color adjustment.
Currently work around is to do and additional action after changing the color. For instance: copy/paste then delete the object selected in order to go through some history steps to get back to state of file after color change and then hit save.
To summarize steps to replicate:
Open existing file
Select object(s)
Adjust color fill by pasting or typing in a Hex color code, hit enter
Object(s) will adjust to new color
(at this point the application does not register under the edit menu that a new change has occurred)
Therefore, hitting keyboard shortcut to Save file has no action (Save is gray in menu)Thank you for taking a look at this.
MacOS 12.5
Illustrator 26.1When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.
Any other form of changing the color of…
6 votesThe latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.
Please test it and comment back.
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線幅プロファイルが付加されたパスに対するブレンドを指定すると表示に時間がかかる。
Illustrator 26.3.1
OS macOS10.15.7(Intel)/Windows10問題の説明:
線幅プロファイルが指定されたパス同士をブレンドした場合、再描画に相当な負荷がかかります。アクティビティモニターで確認するとCPU負荷が90％を超え、その状態が数秒続きます。その間Illustrator上ではレインボーカーソルが回り続けます。
なお、ver.25.4.1ではこの様な表示パフォーマンスの問題はありませんでした。再現手順:
1.直線をペンツールで２つ作成し、それぞれに線幅プロファイルを指定する。
2.そのパスに対してブレンドを指定しステップ数255とする。
3.意図通りの表示となるが、描画完了までに数秒かかりレインボーカーソルで待たされる。実際の結果:
微調整の為にアンカーポイントを移動したり線の設定などを変更するたびに数秒待たされる。期待された結果:
プロファイルを付加したパス同士のブレンドに対するパスポイントの調整でも以前のバージョンのようにスムーズに編集できる。回避方法:
パフォーマンスの問題のようですから、再描画が完了するまで待つか以前のバージョン（2021）を利用するしか無いようです。※添付のベンチマーク用データではシンボルの編集終了から通常の編集画面に戻るまでに１分近くを要します。
6 votes -
Illustrator 26.3.1 loses Libraries after computer wakes from sleep
Using Illustrator 26.3.1 , if you have your illustrator open and set your computer to sleep, the next time you wake it up and try resuming your work, libraries will be blank and say "Install Creative Cloud Library". If you restart Illustrator, it works fine until the next time you sleep your computer. Version 26.2.1 does not have this problem.
6 votes -
SVG Export Settings not applied
Operating System: macOS Monterey v12.1
Illustrator version: 26.1Steps:
1. Open .ai file or .svg file in Illustrator that uses a gradient
2. Export as SVG with the following settings (see attached screenshot):
- Styling: Presentation attributes
- Font: SVG
- Images: Preserve
- Object IDs: Unique
- Decimal 2
- Minify: yes
- Responsive: yesExpected Result:
- The SVG elements use the "fill", "stroke", etc attributes directly
- No <style> tag
- No inline style attributes in the SVG elements
- Object IDs are random strings (uuid)
- SVG shouldn't have the <?xml starting tagActual Result:
- Object IDs are not random, it' using "a, b, c, d, ..." as the IDs - similar pattern to what Object IDs = Minimal would look like
- There is no styling applied at all
- When opening the file in Chrome, the styling is lost and most elements appear blackThis is an issue because it conflicts with other elements on the web page that the SVG will be displayed on
Operating System: macOS Monterey v12.1
Illustrator version: 26.1Steps:
1. Open .ai file or .svg file in Illustrator that uses a gradient
2. Export as SVG with the following settings (see attached screenshot):
- Styling: Presentation attributes
- Font: SVG
- Images: Preserve
- Object IDs: Unique
- Decimal 2
- Minify: yes
- Responsive: yesExpected Result:
- The SVG elements use the "fill", "stroke", etc attributes directly
- No <style> tag
- No inline style attributes in the SVG elements
- Object IDs are random strings (uuid)
- SVG shouldn't have the <?xml starting tagActual Result:…
6 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Error css classes in svg export
In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.
Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.
See below for a comparison of files exported in 26.1 vs. 26.2:
26.1
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
<defs>
<style>
.wo-icon--outline-thick {
fill: none;
stroke: #1a1a1a;
stroke-linecap: round;
stroke-linejoin: round;
stroke-width: 3px;
}
</style>
</defs>
<polyline class="wo-icon--outline-thick" points="19.94 13.5 30.38 23.93 19.94 34.37"/>
</svg>26.2:
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
<defs>
<style>
.wo-icon--outline-thick, .cls-1 {
stroke: #1a1a1a;
stroke-linecap: round;
stroke-linejoin: round;
stroke-width: 3px;
}.cls-1 { fill: none; } </style></defs>
<polyline class="cls-1" points="18 12 30 24 18 36"/>
</svg>In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.
Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.
See below for a…
6 votes -
Data Recovery is Disabled for This Document
Shortly after creating a new file, I receive the message "Data recover is disabled for this document due to an error in recovery process in last session. To enable data recovery, save this document with a different name.". I've not used any complex art and have not saved the file.
6 votes -
Freeform Gradient / Gradiente Livre - Problemas com objeto expandido
[HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing
Thank you guys
[AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o objeto, ele está "perdendo o gradiente". Já tentei de tudo aqui, vocês sabem como resolver? O arquivo editável está ai: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing
Obrigado pessoal!
[HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing
Thank you guys
[AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o…
6 votes -
White-to-black gradients in opacity masks don’t go fully transparent
For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).
The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.
It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.
6 votesMake sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.
More on that in the comments.
If you happen to have the same problem, please still add a vote to the request, to track statistics.
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Using a sublayer as a layer mask is broken
Please open the file attached and watch the video.
Here is what happens, try to replicate it:- The document has a Layer 1 and it has a sublayer — Layer 2, which has one rectangle in it
- If you select the Layer 1, the Make/Release Clipping mask button enables — click it
- Notice that Ai underlines both Layer 2 AND <Rectangle>, as if they are both are clipping masks
- If you click it again, everything is OK. But instead, select the Layer 2 and click the button after
- See how Ai still shows Layer 2 underlined (bug #1)
- Select a circle and see how the underline vanishes, and only <Rectangle> is now considered to be a mask
- You can select circles and everything stays as it was, until you move one — then suddenly the canvas gets updated and all shapes get rendered as unclipped (bug #2). Sometimes it happens partially, and it seems to be unrelated to CPU/GPU view mode
- Undo everything and clip again
- Hide the rectangle and see how all circles get visibly unclipped — that is OK
- Now toggle visibility of the Layer 2 instead — something changes, but circles are still clipped
- Hide Layer 2 and drag one of the circles — boom, they are unclipped again (bug #3)
Sublayers are broken and this is why I avoid using them.
Please fix.Please open the file attached and watch the video.
Here is what happens, try to replicate it:- The document has a Layer 1 and it has a sublayer — Layer 2, which has one rectangle in it
- If you select the Layer 1, the Make/Release Clipping mask button enables — click it
- Notice that Ai underlines both Layer 2 AND <Rectangle>, as if they are both are clipping masks
- If you click it again, everything is OK. But instead, select the Layer 2 and click the button after
- See how Ai still shows Layer 2 underlined (bug #1)
- Select a…
6 votes -
インストール時に同梱されるStartup Scriptのファイル名称が更新されていない
OS macOS10.15.7
バージョン Illustrator ver.26.0Illustratorをインストールした際にバンドルされるStartup Scriptである「/Library/Application Support/Adobe/Startup Scripts CC/Illustrator 2022/illustrator-20.0.jsx」ですが、このファイル名が数バージョン前から更新されていません。
これはAdobe Bridge CCにおけるStarup Scriptの読み込みに影響を与えます。直近の2021と2020に関して書きますが、この２つはBridge起動の際にコンフリクトを起こし読み込まれません。対処方法
１．ファイル名の是正
Startup Script内の各ファイル名を変更します。Illustrator 2021内には「illustrator-20.0」フォルダと「illustrator-20.0.jsx」ファイルが存在しますが、これらをそれぞれ
illustrator-21.0
illustrator-21.0.jsx
とします。
同様に、Illustrator 2022内「illustrator-20.0」フォルダと「illustrator-20.0.jsx」を
illustrator-22.0
illustrator-22.0.jsx
とします。
また、ファイル内のXML部分もIllustratorでは全て同一の文面となっています。これはBridgeに読み込まれた場合に全て同じ表示となり、バージョンの特定が不可能になります。
これは、以下のように「dc:title」部分を以下のようにすべきでしょう。<ScriptInfo xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="ja_JP">
<dc:title>Adobe Illustrator CC 2022/dc:title
<dc:description>このスクリプトを使用して、他のアプリケーションと Adobe Illustrator CC 2022 を通信させることができます。/dc:description
</ScriptInfo>以上の処理でBridgeがStartup Scriptを正常に読み込むようになります。
6 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「../Startup Scripts CC/Illustrator 2022/」 内の「illustrator-20.0」フォルダ名と「illustrator-20.0.jsx」ファイル名についての問題を macOS と Windows にて確認いたしました。
「illustrator-20.0.jsx」ファイル冒頭のビルド情報には、「@@@BUILDINFO@@@ “illustrator-26.0.jsx”」と記述されていますので、正しいファイル名は「illustrator-26.0.jsx」と思われます。
従いまして、フォルダ名も「illustrator-26.0」になると思われます。また、ファイル内部の XML部分の「dc:title」、「dc:description」のバージョン記述ですが、製品名から「CC」は削除されておりますので、「Adobe Illustrator 2022」になると思われます。
担当エンジニアにフィードバックし、どのように修正されるか確認できましたら、こちらでご報告いたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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BUG: View Grid (Dots 1px) Freezes Illustrator
Using a document grid using dots in small intervals (10px or 1 px intervals) makes Illustrator super slow or even stops working.
Bug appeared in 25.3.1 and is still present in 25.4.1. Tested on multiple Macs (Catalina + Big Sur).
6 votes -
Bug in the preview of the gradients in the latest version of the illustrator.
In the latest version of Illustrator 25.4.1 the gradient preview appears broken. The same file opened in the lower 2019 version of Illustrator does not have this problem.
6 votes -
Dragging a gradient slider stop changes the opacity of other stops on the slider
Hi all.
Since I was asked by one of the Adobe employees, here's my post.
Windows 10.I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.
Say I have the following:
Stop 1 - position 0 - Opacity 0
Stop 2 - position 25 - Opacity 100
Stop 3 - position 75 - Opacity 100
Stop 5 - position 100 - Opacity 0I need a zero opacity stop on position 50 and 'Alt-drag' the stop on either 0 or 100 to position 50 to copy it.
This always worked, but no more.
Instead, in the latest version it removes the opacity values from every stop it passes.If I 'Alt-drag' an opaque stop the same happens, all stops that used to be transparent are now fully opaque.
It sometimes even affects stops in the vicinity, sigh.I can't work like this. I mean, I know workarounds, but I simply want to get on and work normally (fast). Can we hope for a speedy fix?
Hi all.
Since I was asked by one of the Adobe employees, here's my post.
Windows 10.I am getting seriously miffed. After using Illustrator ever since the nineties I can no longer do what I need so, so often: duplicating a color stop in a gradient while keeping the other stops as they are.
Say I have the following:
Stop 1 - position 0 - Opacity 0
Stop 2 - position 25 - Opacity 100
Stop 3 - position 75 - Opacity 100
Stop 5 - position 100 - Opacity 0I need a zero opacity stop on position…
6 votes -
Add Bleed setting / reading value in Illustrator JavaScript
I checked illustrator JavaScript Scripting Reference
In 2017, only the document bleeding documentbleedoffsetrect can be set, but the bleeding size that has been set in the document cannot be obtained. Is it because the document is incomplete or this method is not provided? Now how can I get the bleeding size of the current document. thank you!Examples code:
//set bleed
docPreset.documentBleedOffset = [10, 10 10,10];But there is no way to get the value that has been set
6 votes -
Doesn't open cloud files
Illustrator just couldn't open a file saved in the cloud.
This issue only occurring when a file was double-clicked. When I single click on the file, it opens normally after installation.
This problem has occurred after the update.6 votes -
Scripting window keeps appearing and no way to remove it
Uninstalling/Reinstalling does not remove prompt. Starting appearing after most recent update to with the new ipad features. Going back to older version, the window doesn't appear.
6 votesThis issue is happening due to a security feature added in Illustrator to inform the user if any external application tries to execute a script in Illustrator.
Solution: Update your Logitech options app to the latest version – https://www.logitech.com/en-in/product/options
https://helpx.adobe.com/illustrator/kb/fix-scripting-error.html
We heard from some users that above solution is not working for them, we are investigating this issue. Meanwhile users can try the below workaround
Create a JSX file with the following content:
app.preferences.setBooleanPreference(“ShowExternalJSXWarning”, false);
Save the above JSX file. Now, go to File > Scripts > Other Script, and choose the newly saved jsx file.This will suppress the warning dialog and run the script.
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Object\Filters menu item lacks hotkey
When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).
6 votes -
Blue is now purple
When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)
This also happens when I drag&drop an image that has vibrant blue colors in it.
Any ideas why this is happening?
6 votes -
Auto spell check occasionally not working
I turn on the auto spell check always. However I still found out some typo mistake weren't underlined. I can still spot the spelling mistake by clicked into spell check function, but I cannot see the auto spell check is functioning well all the time.
6 votes
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