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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7891 results found

  1. 直線ツールで線を描画してから、線の色をコード入力すると白になる

    （１）塗りと線の色指定をともに「なし」の状態にする。
    （２）直線ツールで線を描画する。
    （３）（２）の描画後（線が選択された状態で）線の色のメニューをダブルクリックすると、「カラーピッカー」のメニューが表示される。
    （４）（３）で表示されたカラーピッカーの色コード（＃）の箇所に、黒のコード「000000」を手入力すると、線が黒にならずに「FFFFFF」の白になってしまう。

    3 votes
    2 comments  ·  Tools  ·  Admin →
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  2. Black objects in clipping mask are not exported to SVG

    Hi,

    I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.

    I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the fill parameter…

    3 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  3. Replacing ': ' (a semicolon followed by a space) leads to doubling the next symbol

    As discussed at https://community.adobe.com/t5/illustrator-discussions/illustrator-27-5-quot-find-and-replace-quot-issue/td-p/13765176

    If you use Find And Replace to find any combination which ends with a semicolon followed by a space, like in 'Test: ', using Replace All will double the next character after the space in all matches.

    For example, replacing 'Test: ' (with a space at the end) with nothing in 'Test: 80%' gives '880%'.

    Single Replace works fine.

    Original report by sevenK

    3 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Illustrator (still) cannot read TIF files.

    When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.

    There are reports on this page still open from 2021. When will this be fixed?

    I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.

    3 votes
    2 comments  ·  Images, Links  ·  Admin →
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  5. OBJECT > EXPAND creates SPIKES in geometry

    I use Illustrator to create emboss patterns for production tooling. When delivering my patterns, all geometry must be EXPANDED and represented as real vector lines so that the engravers can mill out the tool.

    Recently, when I EXPAND the patterns I make (OBJECT > EXPAND), I'm starting to see random SPIKES in my outlined strokes when using the EXPAND tool in the menu. This problem is reproducible on my machine, but it does appear to be random. Sometimes it does it, and sometimes it doesn't. My vector curve is stroked at 0.03 inches.

    This problem is causing CRITICAL delays in…

    3 votes
    6 comments  ·  Strokes  ·  Admin →
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  6. Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    2. …
    3 votes
    2 comments  ·  Layers  ·  Admin →
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  7. Color preview

    When I select an object I used to change the color and have a live preview before choosing it...why is not available anymore???

    3 votes
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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    Planned  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    According to the team, there was an issue because of live color preview, and it had to be disabled in 27.6.1. The team is working on fixing the issue at the earliest, and then the live color feature would be in the release with the fix.

  8. app.preferences.setIntegerPreference() does not work

    app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.

    I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.

    3 votes
    1 comment  ·  SDK and Scripting  ·  Admin →
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  9. Color Picker lets objects disappear in Outline Mode and in Exports!

    When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
    I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU

    1. Create a new file.
    2. Create one ore more text objects. And some other path objects too, if you like.
    3. Use the Color Picker (!! not any other color tool) to change the color of a text.
    4. Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
    5. Try to export the file (Export…
    3 votes
    1 comment  ·  Other...  ·  Admin →
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  10. macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。

    macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。

    3 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  11. Share for review don't show the correct link for the file

    1. I shared for review a number of files, each time creating a new link for each file
    2. Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
    3 votes
    1 comment  ·  Cloud, Libraries  ·  Admin →
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  12. Artboard Snapping is broken when creating a new artboard

    If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.

    However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.

    Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.

    Video attached.

    AI version 27.5
    MacOS Ventura 13.2.1

    3 votes
    2 comments  ·  Snapping  ·  Admin →
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  13. Fan runs constantly after update to 27.4.1

    Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
    Using: MacBook Pro 2019, running Catalina 10.15.7
    Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)

    3 votes
    0 comments  ·  Performance  ·  Admin →
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  14. [ExtendScript] Incorrect paragraph count when linefeeds are used.

    MacOS 13.3.1, Adobe Illustrator 27.4.1

    To see the issue, run this script:
    ```
    (function () {

    var doc = app.documents.add();

var tf1 = doc.textFrames.add();
tf1.position = [100, 100];
tf1.contents = 'Paragraph one\u000DParagraph two';

var tf2 = doc.textFrames.add();
tf2.position = [200, 100];
tf2.contents = 'Paragraph one\u0003still paragraph one';
alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);

    })();
    ```

    I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.

    This discussion revolves around…

    3 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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  15. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes
    5 comments  ·  Images, Links  ·  Admin →
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  16. "Adobe Illustrator Web Content" process runs when I open the document in latest versions of AI and keeps running forever, taking CPU and RAM

    Title says it all. Wasn't happening up until few versions back. Still happens with 27.4.1.

    Macbook Pro/2019, Intel, macos 10.15.7

    3 votes
    5 comments  ·  Performance  ·  Admin →
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  17. rotating and croping causing jagged banding

    Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.

    3 votes
    6 comments  ·  Images, Links  ·  Admin →
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  18. Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.

    I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.

    It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…

    3 votes
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Ink value changes to 0 while adjusting color

    When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.

    In the screencap, the Cyan value changes to 0 so the colormix changes completely.

    Operation version: MacoOS Ventura 13.2.1
    Version Illustator: 27.3.1

    3 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. Illustrator 27.3.1 Typing bug

    Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.

    as video u can see :

    1. When I typed 1st word「背」it fine !
    2. But when I typed second word 著，illustrator just kept add my 1st word（被：its a same prononciation but different look in chinese ) on the right side

    🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !

    Laptop Version：
    MacOS 13.2.1 (for now）
    Apple Silicon Chip M1 Max
    Illustrator ver: 27.3.1
    Type name : Noto Sans CJK TC

    3 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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