Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Once you start typing a font name in the Font Browser the scroll wheel stops working
Once you start typing a font name in the Font Browser the scroll wheel stops working.
Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.Arrow keys still work.
2 votes -
Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup
Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.
This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.
It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.
Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.
This issue has been affecting productivity and font management for a long time.
2 votes -
Phantom objects in Finder Preview and when imported into Photoshop
I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add…
2 votes -
Live text converts to outlines when copying and pasting within Illustrator
When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.
This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.
2 votes -
画像配置の際のフォルダ When placing or relinking images, Illustrator no longer remembers the folder location
画像配置の際、複数回使っている同じ画像でもフォルダを記憶してくれず、大変に困っております。
以前のように、一度フォルダを指定したら同じ場所を自動的に参照してくれる仕様に戻していただきたいです。
制作作業において非常に不便で、効率に大きく影響しています。When placing or relinking images, Illustrator no longer remembers the folder location — even for multiple links that use the same image.
It would be very helpful if Illustrator could once again remember the previously used folder, as it did before.
This current behavior is extremely inconvenient and has a serious impact on workflow efficiency.2 votes -
Generate Image says the the prompt is against guidelines
So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??
2 votes -
Use Artboards option disabled when exporting as PDF – even in new multi-artboard documents
Description:
In the current Illustrator version, the ‘Use Artboards’ checkbox in File ▸ Export ▸ Export As... ▸ PDF is greyed out and cannot be selected.
This happens even in a new document with multiple artboards (e.g. 3 pages with simple shapes).Steps to reproduce:
1. Create a new document with 3 artboards
2. Add simple objects on each artboard
3. Go to File ▸ Export ▸ Export As… ▸ Select PDF
4. → “Use Artboards” option is greyed outExpected result:
“Use Artboards” should be selectable so that Illustrator exports each artboard as a separate PDF file.Actual result:…
2 votes -
Alt & drag to copy not working.
I only read one post about this problem with a GIF example. I'm working on Windows desktop, every time I try to alt + drag to copy something, at first it creates a copy, but when I release the mouse or keys (tested many combinations), it ends up only moving that object to that place instead of creating a copy. It's really frustrating because it's making my job difficult.
2 votes -
Created Dimensions change their snapping positions
I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
I did realize at that time and can't even go back to when it was good.2 votes -
Text is not working
My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.
2 votes -
Not able to trim or crop properly
i am trying trim but its not working properly
2 votes -
Releasing Shift when resizing an area type with Alt+Shift (but still holding Alt) makes the text jump
Take a look at the GIF attached.
Here are the steps:
1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
2. Hold Alt + Shift to proportionally resize the area from its center
3. Change your mind!
4. Release Shift while still holding Alt and the mouse key — while still moving the cursorSome splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.
The faster you move the mouse — the larger is the gap.…
2 votes -
Exported EMF file gets corrupted
Illustrator (desktop version) version
Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2- Export EMF file
- Open the exported EMF file
Expected result: the file opens
Actual result: a message appears stating the file is corrupted when attempting to open it.
2 votesAs per the original poster, anchor was outside the artboard.
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GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics
When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.2 votes -
Errors were detected but could not be corrected automatically. Please send the file to Adobe for further analysis.
I have already tried to reset illustrator preferences, removed all unused brushed and patterns.
2 votes -
PARM Error after switching from Illustrator CC2023 to Illustrator CC2025
ILLUSTRATOR PARM ERROR MESSAGE
Hello everyone,
I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
System: macOS 15.6.1
Apple M1 Max
64 GB
The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
When this happens (regularly), Illustrator becomes impossible to use.
I am looking for information on this issue. Is it a hardware issue, RAM,…2 votes -
A width profile that is uneditable and rendered wrong
Take a look at these two path; Illustrator says they have the same width profile, but it’s obviously not correct.
If saved as Graphic styles — these do match.
Paths match.
Directions match (and simple reversing still looks different).
The left-hand path cannot be edited with the native Width tool.I can edit these with Width Selector tool by Astute Graphics, but it makes the width changed in a different spot. Saving the style, clearing the appearance, reapplying the style — heals the bug. Deleting a leftmost segment... this keep the look the same (almost), but the bug gets healed…
2 votes -
Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."
This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…
2 votes -
Linked images (with embedded profiles) shift color when embedded
Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…2 votes -
Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2
I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…
2 votes
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