Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8243 results found

  1. FILE Corruption - Illustrator will not open AI files. Adobe CC/Windows 10.

    just trying to open AI files to work in ILLUSTRATOR. POS won't open. After reboot, won't open. How was the subscription model supposed to be better?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Zoom artefact

    Illustrator 21.1.0

    When I use a very high zoom (25 500 %), paths appear distorded or even disappear.

    It happens when GPU rendering is off as well as when it's on.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Undo Button Stops Working

    When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. テキストをアウトライン化すると

    エリア内文字で作成したテキストをアウトライン化すると、ボックスの形状がベタや罫線が一部で残ってしまう現象を改善してほしい。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. SAVED AS .ai files going back to older directories for linked files. BUG with links

    This has happened several times over the last 6 months. I regularly will open an .ai doc I did a few months ago (generally saved onto an SSD external drive), save as to my desktop (mac mini m4) and do updates to linked images in the file. Later the new .ai is packaged when finished and all the linked files are in the LINK folder. However, after closing and opening the file the next day, or days later, the .ai file has gone back to the original folder location and picked up the old links (linked names are generally saved…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 効果メニューのグレーアウト

    Mac OS 26.5.1のメニューバーの効果メニューがグレーアウトし選択できない。
    アピアランスパネルからはグレーアウトなく選択可能。
    最新の30.5.1でのバグだとおもわれます。
    前バージョン30.4にダウングレードしたところ解決。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 書き出し時の同名ファイルの警告が出ない

    png、jpgでの書き出しのとき、すでに同じファイル名がある場合に警告メッセージが出なくなり、そのまま上書きされてしまいます。
    上書きの警告メッセージの出し方、またはそれ自体が無くなったのであれば、改善していただきたいです。ver30.5.1です。
    ちなみに、ネットでいろいろ調べると「環境設定」に「書き出し」があるとか出てくるのですが、その書き出し自体の項目も無くなっています。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Type Area only flows right to left

    I’ve tried all the offered fixes, they’re either not working or not there. It must be a bug!!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Disappearing settings/options

    Single options disappear and I can’t change view or workspace back, it won't be fixed by restarting Illustrator.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. When artboard is extended layers aren't able to be shown in newly created artboard space

    See video for explanation. Just kidding I'm unable to post a video or Adobe doesn't want me showing their utter incompetence. AI is definetly turning this company into a penny stock before too long.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Illustrator and scripting inconsistent words[] when tabs used

    Can someone explain the results when the following is run on an Illustrator document with one text frame?

    var myDoc = app.activeDocument;
    var myTextFrame = myDoc.textFrames[0]
    myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
    alert(myTextFrame.words.length);
    alert(myTextFrame.lines[0].words.length);
    alert(myTextFrame.lines[1].words.length);
    for (l=0; l<2; l++)
    {
    concat = "#";
    for (i=0; i<myTextFrame.lines[l].words.length; i++)
    {
    concat += myTextFrame.lines[l].words[i].contents;
    concat += "#";
    }
    alert(concat);
    }

    14

    5

    9

    "#Lorem#ipsum#dolor#sit#amet#"

    "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

    Why does separating the words by tabs seem to duplicate all but the last word in the line?

    Is this a bug, and if not, what is the logic behind it?

    Running on Windows 11 and I…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Importing a PDF file saved from CAD shows a fault message

    When opening a flowchart in Illustrator, a PDF file saved from a CAD, I get a fault message saying 'There are fonts in the document that are not installed on the computer'.

    This is a new fault that came up last week, been using PDF files for a year and it have never been a problem until now.

    Is there something i can do about it?
    Due to confidentiality, I unfortunately cannot upload images on my work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Remplacement de police sans avertissement

    Bonjour, aujourd'hui j'ai réouvert un fichier .ai et sans avertissement une des polices, pourtant déjà installée (et pas d'Adobe fonts) a été tout simplement remplacée par de la Myriad pro.
    Sans alerte, sans notification. Le seul indice à part l'apparence visuelle absolument différente, a été que j'ai documenté en écrivant en toutes lettres le nom de la police utilisée dans ma créa.
    Ca ne donne vraiment pas confiance.
    Windows 11 pro Version 25H2 - Illustrator version 30.3 (64bits)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Radial gradient Annotator's centre point not aligned to object centres

    Windows 10, all updated.
    Illustrator 30.3 64-bit


    The end point of the 'Gradient Annotator' marking the centre of a radial gradient should, I think, be placed on the centre of an object. But there is a rather big offset (image 'gradient-align.png'), which makes it tricky to position the gradient to, for instance, the bottom of an object.
    The centre is not really the centre but is rather to the right of the centre point. It is weird.

    Ideally, it would be at the centre so the 'Gradient Annotator' could be perfectly placed at the centre if the bar was moved…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gradients  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Swatch Panel is not adjustable

    Since the new update, the Swatch panel cannot be adjusted and so I cannot have all of my panels open at the same time now. If I expand the color panel, I have to sacrifice another panel to be shrunk. I used to be able to take away the empty space under the swatch area which gave more room for the other panels to be open.

    Win 11 and current vs of AI.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Eyedropper - Alt Clicking Text to Text Doesn't Apply Stylings

    Windows 10 Pro 22H2 19045.6456
    Illustrator 30.4 (64-bit)

    When text object 1 is selected, using the Eyedropper tool and holding Alt to left click onto text object 2 (to apply the font style color paragraph style etc.), doesn't apply the stylings of text object 1 at all.

    It does 1 of 2 things I found:
    1) it's applying the text stylings of whatever current text settings are visible from the Character panel plus it will also apply no fill/stroke color to the text.
    2) it will literally do nothing and no change happens, no matter how much you spam alt…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. DXF import size issue 2026 that works in 2024

    Opening DXF in latest version 2026 at original size or 1:1 does not work, results are close but not exact. Works fine in version 2024. However, if saved as a PDF from 2024 with accurate sizes, when opened in version 2026 the size is not accurate, a few thousands off. Have many files that were created using 2024 and if I need to make adjustments for any reason opening in 2026 will result in size issues.
    Windows 10 64 gb ram.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?