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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline…

    5 votes

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  2. Fonts change after reopening Illustrator file

    I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.

    5 votes

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  3. Scale strokes box keeps unchecking

    The "Scale Strokes and Effects" box keeps becoming unchecked making it necessary for me to check preferences for each document.

    5 votes

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    3 comments  ·  Strokes  ·  Admin →
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  4. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

    5 votes

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  5. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

    5 votes

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    13 comments  ·  Tools  ·  Admin →
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  6. Strokes smaller than 1 pt (or 1 mm) become zero when Stroke Weight down arrow key button is used

    If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
    But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.

    It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.

    While Cmd/Ctrl+arrow (not recorded) works fine with points,…

    5 votes

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    0 comments  ·  Strokes  ·  Admin →
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  7. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

    5 votes

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  8. Objects invisible after leaving Isolation Mode

    After making changes in Isolation Mode the objects become invisible until I move it. This has been happening to me in many different files.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

    5 votes

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    1 comment  ·  Isolation  ·  Admin →
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  9. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and…

    5 votes

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  10. Swatch Info renders a saved tint as yet another copy of the main global color

    The feature doesn't work correctly with tints for global colors.
    When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.

    5 votes

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  11. Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently

    Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

    Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate…

    5 votes

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    0 comments  ·  Snapping  ·  Admin →
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  12. Missing fonts warning when no fonts are missing

    Every time I open any illustrator document, the missing fonts box shows up telling me all of the fonts are missing, but when I click replace fonts, they don't show as missing any more and there's no issue. This is a really annoying bug.

    5 votes

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  13. Edit Toolbar menu gets hidden when a toolbar is too close to the bottom edge of the screen

    If you have a custom toolbar and it’s positioned too close to the bottom of your screen, and you press the Edit Toolbar button — the portion of the 'drawer' with all the tool icons is positioned from the top of the toolbar, and it’s bottom half is missing... you can’t move it, scroll it, reach to the icons hidden — you have to close it, move the toolbar, and start editing it again.

    Please position this 'dropdown menu' in a way it’s seen in full, or resized to fit into the screen, no matter where the toolbar is on…

    5 votes

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  14. The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.

    Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.

    5 votes

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  15. Add Discretionary Line Break

    Each time I need to insert a discretionary line break in Illustrator, I forget there is none. I go through menus, hoping to finally see it, but nope, it’s something InDesign has only.

    Please make one.

    5 votes

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  16. Very laggy zooming in and out using mouse scroll since versions 28.1

    I'm on Windows 11, using the newly updated AI 29.0. This has been mostly my issue since AI 28.1 onwards. I've been using AI 28.0 without any problems, but I try out every new version to see if the issue will be resolved. I have a good internet connection (700++ Mbps). I think my system has more than the minimum requirements.

    For AI 28.0 - both .AI and AIC (cloud) files can be zoomed in and out using mouse scroller without any problems.

    For AI 28.1 - 29.0 - Locally saved .AI is somewhat laggy. Cloud saved .AIC has a…

    5 votes

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    2 comments  ·  Performance  ·  Admin →
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  17. Smart Guide Measurement Labels give a diameter for polygon live shapes, but show a width and height

    Smart guide measurement labels display the diameter of polygon live shapes rather than their width/height, but still lists it as W/H in the label itself.

    Steps:
    1. Create a polygon with a square bounding box (like an octagon)
    2. With smart guide measurement labels on, drag to a specific size.
    3. Note discrepancy between the size listed when you release and the size in the transform panel.

    Result: Label displays a different W/H figure than the transform panel.
    Expected result: Either the measurement label explicitly informs the users that it displays diameter (i.e.: 'Dia: 100 px'), or it displays the…

    5 votes

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    0 comments  ·  Selection  ·  Admin →
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  18. AI 29.0 runs slower than previous version

    Is Illustrator running increasingly SLOW with every single update! It's not an update if the application keeps getting WORSE.

    5 votes

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    5 comments  ·  Performance  ·  Admin →
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  19. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    5 votes

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  20. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

    ADOBE IT IS 2024.

    FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

    Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

    Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

    I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

    This might be too much for UX, but golly gee gosheroonies,…

    5 votes

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