Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8071 results found
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Major Font problem in Ai CC 2018
Adobe Illustrator 22.0 64-bit
Windows 10 1703 (build 15063.632) 64-bitCharacters refuses to render, be it in an area frame or a single line. Can't work like that, returning to CC 2017 right now.
I had a full page of text yesterday and now I have just the backgrounds. The text frame can be selected but the characters panel doesn't show any information regarding type weight or anything. Also, the Find Font dialog is broken.4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
CC 2018: Objects on top of textframes are no longer selectable
I made a clear video to illustrate this (annoying) bug.
My colleague has not yet updated Illustrator and is using the latest 2017 version.
I have updated to 2018.https://www.youtube.com/watch?v=h1bUmXCcssg
In the video you see:
- On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
- On notebook 2: I did the exact same, but it has become impossible to select the rectangle.I cannot imagine this is done on purpose.
I understand that I would not be able to select…4 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Blob Brush size is wrong
I select blob or paint brush, pick the size etc, go to use it and it turns to a totally different size and brush. Tried resetting it all, closing the app and reopening, and check to ensure its set to what I want, but it changes to something different everytime
4 votes -
Layers Window Twirl Down Icon Issue
I only know of this occurring on the latest version of Adobe Illustrator CC 2017 for Windows 8.1. In the Layers Windows, there's a very slight graphical bug. A locked group within another locked group is expanded to show what it contains by pressing the sideways "V" shaped arrow to the group's left side. As expected, the arrow plays its animation of rotating into the downward "V" shape and expanding the group. However, when the locked group is compressed down again, the button to expand the group disappears and is unclickable until clicking off to another item in the Layers…
4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Flickering Cursor
The cursor constantly flickers after I opened Illustrator 3 months ago, and I cannot type anything anywhere in my laptop. Before that, I could use this software normally. Really annoying, please fix it.
4 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
user insterface Is Very Large
user interface is very large vs photoshop
my screen resolution is 1980x10804 votes -
Trackpad selection issue with High Sierra
When selecting objects or drawing with any of the tools, Illustrator is not recognizing the trackpad release, so objects remain selected and the only way to deselect them is to Command-tab out of the application. I was able to duplicate this problem on my laptop as well. Appears to be related to the trackpad because the same issue doesn't appear to happen when I use a standard mouse.
4 votes -
4 votes
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All Dialog Boxes Open Behind App
This is happening more and more, and usually when first opening the application. If some dialog box, typically a warning or something, pops up but for some reason then gets pushed behind or hidden by the main app window, there is no way to get back to it and no way for the app to function. Trying to click on ANY part of the app just gets the "no - beep", the sound that plays when you are trying to do something but something else has to happen first... like if a warning box pops up and you try to…
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Overprint test error bug
- Create a text box, on a colour background.
- Make some of the text a colour, some black.
The black does not overprint, it reverses ("knocks") out of other text in the same box reverses out (becuase it's colour or white).
If you fix this by making the black text multiply, on reopening the file, it has reverted to reversing out.
4 votes -
High Sierra drag/drop/copy/paste issues
Drag/drop/copy/paste lags, doesn't work in Illustrator 21.1.0. Everything (click/drag/copy/copy/paste) is so slow that it doesn't appear to work. Even something as simple as Help/About fails.
4 votes -
Slow response time
I have been using a my 2014 Macbook Pro with no problems using Adobe Illustrator. However I recently switched over to a PC i7-6850K CPU and two EVGA 1080 GFX cards. And I find that when I use AI after about 1 hour it starts to seriously lag... getting worse as time goes on. The only way I have been able to temporarily resolve this is to close AI entirely and then re-open the program.
4 votes -
With "Snap to Point" on, the cursor doesn't change colour to indicate a snap to anchor will occur
I just switched to AI 2017 from AI 2015 and i'm noticing this straight away. In preview mode and artwork modes. Turning on Smart Guides helps in some situations but in other cases it fails to identify a Snap when an anchor is around. Snap to Point should work independently of Smart Guides anyhow.
Massively annoying.
4 votes -
Bounding box is incorrectly displayed on multiple highdpi displays
When using multiple monitors with different Hi-DPI settings on Windows OS, the bounding box for the selected item is sometimes displayed incorrectly.
I work on a dual display setup: my primary monitor is a 15.6inch 4K display @ 200% DPI scaling settings, and my second monitor is 24inch 2560*1440 display @ 125% DPI scaling.
When working on a larger second monitor, the bounding box for a selected item is displayed at an incorrect position, which makes the work very difficult.4 votes -
Not enough memory
Have issues with CC 2017 (latest version) not being able to action things as not enough memory. Seems to be that 2GB limit that Ai imposes as my system has 64GB installed with at least 40GB free to use. The programme is also incredibly slow with anything complex. I reinstalled CS6 version, and that works faultlessly and fast with the same files, with no hesitation at all! It's at least 20x times faster than current Ai. I'm on a powerful Mac Pro with Sierra 10.12.6 and an NVIDIA 4GB GTX 970 graphics card. I have disabled GPU use as it…
4 votes -
[PARM] error?
I have Windows 7, 64bit, running Illustrator CC and all of a sudden today I am not able to use the text tool and when I try to use the select tool on certain areas of the file the error message comes up that I attached to this.
4 votes -
Illustrator最新版で A-OTF フォントが使用できない件について
お世話になっております。
現在、以下の環境で A-OTF フォントが Illustrator で使用できない 不具合が発生しております。
環境
macOS：15.6.1（Sequoia）
Adobe Illustrator：最新版（28.x）
Morisawa Fonts アプリ：最新版を使用
フォント例：A-OTF ゴシックMB101 Pr5
症状
Illustrator のフォント一覧には A-OTF フォントが表示されるが、選択すると代替フォントに置き換わり使用できない。
Photoshop など他の Adobe アプリ（Photoshop、InDesign）では同じフォントを正常に使用可能。
Morisawa Fonts アプリ上では該当フォントはアクティブ化されている。
実施済み対策
Illustrator のアンインストール／クリーンインストール
環境設定・キャッシュの削除
Morisawa Fonts アプリの再インストール、ログイン／再アクティブ化
macOS 再起動
上記すべてを実施しても改善せず
特記事項
Illustratorを一つ古いバージョン（27.x）に戻したところ、問題なくフォントを使用できた。
よって、最新版 Illustrator（28.x）と macOS 15.6.1 環境における A-OTF フォントの不具合である可能性が高いと考えられる。
ご確認いただきたいこと
Illustrator最新版と macOS 15.6.1 環境での A-OTF フォント非対応／不具合について既知の情報があるか
修正版のリリース予定があるか
回避策があればご教示いただきたい
3 votes -
Stroke scale is calculated wrong when resizing an object with the bounding box
When scaling artwork by dragging a corner (I used the upper right corner) the strokes get messed up. In the included image the left logo has strokes and fills. The right logo has strokes converted to paths. When I reduce the image down 50% using the numerical scale menu by double clicking the scale tool it turns out fine as the top 2 show. Below that are 2 logos I scaled by dragging the top right corner and holding option shift keys. The logo with the stroke shows the outline being much smaller. If I select the 2 the top…
3 votes -
Selected an object in a bottom layer makes it render on top when exporting to TIFF
When exporting to TIFF(doesn't happen when exporting to PNG), if I have text selected at the time, it appears at the front, when there should be layers above. I have attached a sample Illustrator file and resultant TIFF.
Illustrator 29.8
Windows 11 24H2 26100.50743 votes -
Auto-update of linked images broken in Illustrator 2025 (works in 2024)
have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
• In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
• In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
• I confirmed this behavior on multiple Macs, both before and after updating macOS.
• Preferences “Update Links Automatically” and “Check Links Before Opening…3 votes
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