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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8144 results found

  1. Renaming a color group in Recolor makes a duplicate group

    When I rename a swatch group on Color Guide interface, it automatically duplicates the color group even though no alteration took place to the included color swatches themselves. I don't want that! I just simply need a way to rename each color group just like each swatch.
    The only workaround of this bug is to rename a group without duplication is to select all the in-group swatches and make another group under a new name. Then, delete the emptied previous group. What an ungraceful user experience...

    4 votes

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  2. Preview checkbox in swatch options does not enable the first time it is checked

    The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:

    1. Create an object and apply a swatch to it.
    2. With the object selected, double-click the swatch to open the swatch options.
    3. If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
    4. Tick the 'Preview' checkbox
    5. Adjust the swatch using the colour sliders

    Result: the object does not change on canvas to reflect the swatch definition while the window is open
    Expected result: the object changes on canvas to reflect the swatch definition

    Unticking 'Preview'…

    4 votes

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  3. When a group of symbols is used as a key object, only one symbol gets the bold outline

    When you click an object to mark it as a key object for aligning, Ai draws a fat bold edge around it. Works fine, but not for a group of symbols. Need to be fixed.

    Similar to the problem with meshes, which don’t get any key outline at all:
    http://illustrator.uservoice.com/forums/601447/suggestions/45706096

    4 votes

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  4. Bug: Adobe Acrobat PDF fields are no longer retained in Illustrator file

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up…

    4 votes

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  5. Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    4 votes

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    2 comments  ·  Layers  ·  Admin →
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  6. Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current…

    4 votes

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  7. Share for review don't show the correct link for the file

    1. I shared for review a number of files, each time creating a new link for each file
    2. Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
    4 votes

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  8. Changing the Transparency removes brush

    When I have several lines applied with a Pattern Brush and change the transparency of those lines to 50%, everything is fine. As soon as I return to 100% opacity, the Pattern Brush is completely removed and I have to reapply it.

    4 votes

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    3 comments  ·  Brushes  ·  Admin →
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  9. Illustrator turning PNG images yellow/purple / inverted

    Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.

    Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.

    4 votes

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  10. Move (Enter) doesn't copy the first time it's selected

    When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.

    4 votes

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    1 comment  ·  Tools  ·  Admin →
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  11. [ExtendScript] Line feed \u000A character assigned to text contents is converted to carriage return

    MacOS 13.3.1, Adobe Illustrator 27.4.1
    Also reported on Windows same version of Illustrator.

    Steps to reproduce.
    To see problem, run this script
    ```
    (function () {

    var doc = app.documents.add();
    
    var tf1 = doc.textFrames.add();
    tf1.position = [100, 100];
    tf1.contents = 'Break\u000Ame.';
    alert('Linefeed (10)\n charCode = ' + tf1.contents.charCodeAt(5));
    
    var tf2 = doc.textFrames.add();
    tf2.position = [200, 100];
    tf2.contents = 'Break\u0003me.';
    alert('End-of-text (3)\n charCode = ' + tf2.contents.charCodeAt(5));
    

    })();
    ```
    I would expect the text on the left to have a line feed (u+000A) character, but it is converted to a carriage return (u+000D).
    The text on the right is a workaround,…

    4 votes

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  12. Ink value changes to 0 while adjusting color

    When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.

    In the screencap, the Cyan value changes to 0 so the colormix changes completely.

    Operation version: MacoOS Ventura 13.2.1
    Version Illustator: 27.3.1

    4 votes

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  13. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

    The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

    4 votes

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  14. Crashing while using Wacom Intuos

    Using the Wacom Intuos Comic Pen & Touch pad (2015) model, and illustrator crashes every time I start using the drawing pad. Does not crash when I use my mouse for pen tool.

    4 votes

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    1 comment  ·  Performance  ·  Admin →
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  15. Color guide options reset to default on Illustrator restart

    1. Windows 10 22H2 build 19045.2486
    2. Illustrator 27.2
    3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
    4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
    5. not file specific, also happens when setting options with no file open - screenshots attached
    4 votes

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  16. Illustrator 27.2 se me cierra inesperadamente minutos después de abrirlo (Windows 10)

    ¿Alguien sabe por qué se me cierra Illustrator 2023 (v 27.2) inesperadamente?
    Pocos minutos después de abrirlo se cierra sin marcar ningún error o ventana que informe el porqué y es el único programa que lo hace.
    Tengo Windows 10 :D

    4 votes

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    2 comments  ·  Launch  ·  Admin →
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  17. Round cap overlap when using gradient along stroke

    Gradient along stroke and round cap overlaps. It is visible when the gradient is transparent. MEanwhile projecting cap does not have this issue.
    Please resolve this ASAP, my client is waiting and there is no workaround.

    1. Operating system: Both Windows and Mac has this issue.
    2. Illustrator version: 27.2
    3. How to replicate the bug: Make line, add stroke with transparency at the end, apply gradient along stroke, apply round cap.
    4. Expected result is that the cap should not overlap with the stroke.
    4 votes

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    0 comments  ·  Gradients  ·  Admin →
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  18. SVG Export missing data-attributes in 27.1

    macOS Ventura 13.1
    Illustrator 27.1

    Export for Screens
    Choose SVG format
    Edit Format Settings for SVG (by clicking on gear icon)
    Select SVG and set to the following:
    Styling: Inline Style
    Font: SVG
    Images: Preserve
    Object IDs: Unique
    Decimal: 2
    check both Minify and Responsive

    The exported SVG should have the attribute data-name with the object's layer name. For example, a rectangle object filled with the color #f6b780 with the layer named 0006A should look like this in the SVG file.

    <rect id="bddec359-1a3b-4c18-8500-9c0518f1a41d" data-name="0006A" x="1374.25" y="603.67" width="232.52" height="83.75" style="fill:#f6b780"/>

    Instead the code is rendering like this when exported from Illustrator…

    4 votes

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  19. Opening Harmony Rules in the Color Guide crashes AI 27.2

    Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.

    4 votes

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  20. 選択したオブジェクトのバウンディングボックスがずれる

    いつもお世話になっております。
    非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。

    本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。


    シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
    ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。

    【添付画像参照:Illustratorbugimg.jpg】


    【PC環境】
    Windows 10 Pro(バージョン:21H2)64bit

    数々の要望にご対応いただいております皆様に感謝しております。

    何卒、宜しくお願いいたします。

    4 votes

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