8139 results found

1. Align function not working properly in Illustrator CC 2017

   I don't know what category this goes into because I'm not a developer. You could at least provide categories for users instead of for developers. Your program is extremely frustrating to use. It's not designed to be very user friendly. I wish Macromedia Freehand were still around, because I would be using it instead of Illustrator. I have an alignment error that happens when I select all and then use the "align to horizontal center" and "align to vertical center". I have complained about this before and no one replied to it. Since I am paying monthly for access to this "supposed high level" program, it would be nice if it actually worked the way it's supposed to. You charge people access fees when you still don't have the program perfected. We should be charging you for helping you fix it instead.

   I don't know what category this goes into because I'm not a developer. You could at least provide categories for users instead of for developers. Your program is extremely frustrating to use. It's not designed to be very user friendly. I wish Macromedia Freehand were still around, because I would be using it instead of Illustrator. I have an alignment error that happens when I select all and then use the "align to horizontal center" and "align to vertical center". I have complained about this before and no one replied to it. Since I am paying monthly for access to… more

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   0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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2. Custom Views, unlocking layers

   "Custom Views unlocking layers"
   Hi, I found something that I believe that wasn't supposed to work that way. I made a "Process" describing what's happening, but my point here is that I didn't expect the Views Feature to unlock layers, I thought it was only supposed to change the Zoom and view location.
   Process:
   1- Create a New view with everything unlocked
   2- Lock some Layers.
   3- Activate your view.

   Result: Everything gets unlocked

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. Export As SVG with 0 decimals fails in handling closed bezier curves

   When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>

   What’s surprising about the bug is that the export of non-closed bezier curves works just fine.

   Steps to reproduce:
   - Create a new Illustrator file
   - Draw a custom path with the pen tool, click on the first point to close it
   - Choose File > Export for Screens…
   - In the ‘Formats’ section choose SVG
   - Click the tiny gear icon to open the “Advanced settings for exported file types” dialog
   - In the left-hand column select ‘SVG’
   - In the ‘Decimal’ input field type ‘0’
   - Hit “Save Settings”
   - Hit “Export Artboard”

   As a result you will end up with an SVG file that’s encoded as expected, except for the value of the path elemnt’s d-attribute, so in turn your SVG file will render as if it were empty.

   Now why in heavens would I even need an SVG with so little precision? Well, when preparing assets for web content like animated advertising creatives, the pressure for ever-smaller assets is so high, that I would like to reduce my SVG’s file size by scaling it up 10-fold then outputting the coordinates as integers, and then scaling down again when displaying, thus ending up with an effective precision of one decimal, but saving the extra storage for the decimal point itself. I’ve tried it and it can save me around 20-30% storage without any loss in quality.

   So not having to resort to third party tools like SVGO for making this work would obviously speed up my workflow a lot.

   Thanks for fixing.

   When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>

   What’s surprising about the bug is that the export of non-closed bezier curves works just fine.

   Steps to reproduce:
   - Create a new Illustrator file
   - Draw a custom… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Selecting text with triple-click and navigating it with Cmd-arrows

   Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.

   Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.

   Triple clicking now selects from Paragraph return to Paragraph return.
   This is definitely a BUG.

   Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.

   You can copy the hidden paragraph return and search for this. The search field will show a blank space, not the standard ^p that is the common notation. So the search can work.

   Now, not having a Find shortcut for a Paragraph return, but the little used Forced Line Break is shortsighted as InDesign Does.

   Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.

   Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.

   Triple clicking now selects from Paragraph return to Paragraph return.
   This is definitely a BUG.

   Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.

   You can copy the hidden paragraph return and search for this. The search field will… more

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Opacity section in Properties Panel does not inform about blend modes

   If there is a blending effect applied in the opacity settings the properties panel does not reflect the blending mode. You have to click on the appearance panel or opacity to see if one is applied. Took me a few minutes to trouble shoot why an element was not visible. It would be nice if buried settings would show up if selected in the properties panel since it was designed to make the interface more simple.

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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6. When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.

   When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Magic Wand tool in my illustrator doesn't work.

   Magic Wand tool is not working. What will I do?

   4 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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8. as if the shift key is stuck (all functions and operations)

   After installing the new version, when in Illustrator, shift key has to be held down or things don't work. It's as if the shift key is pressed and I have to press it to release it, if you know what I mean. If I try to select a new tool and click it in the tool panel - nothing happens. If I hit the shift key and do the same again - works fine.

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   Request to Contact Support  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. This is ******* disgusting, what an adobe doing

   The program dosnt save the preferences units, always take the new files in ******* pt!!!!!!!!!!!! i dont use pt!!!!!!!!!!
   The program forgot everything!!!!! units preferences all time... why?

   4 votes

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   1 comment  ·  Delete…  ·  Admin →
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10. Text Boxes won't Scale or Flip

    1. IllustratorCC 22.0.1 running under OSX 10.12.6

    2. Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.

    3. Text box scales or flips horizontal, as in all previous versions of AI.

    4. Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."

    4 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Vectors disappearing

    When working on art-boards with a lot of vectors, not all of them show up. It's as if it can't handle working with that many.

    4 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. CC降存CS3工作區域不見

    自升級為CC2018後，將檔案降存為CS3版本後，再開啟CS3版的檔案時，原本的工作區域會只剩下工作區域1，其他都只剩工作區域參考線，這是以前未出現的問題。
    1)而後嘗試改回CC2017還是有一樣的問題。
    2)CC2018降存CS6並無此問題。

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

13. Tools panel always in 2 colmun mode

    Whenever I start Illustrator the Tools Panel is always in 2 columns mode, regardless of how it was when I last closed the application. I much prefer the 1 column mode so I have to change it every time.

    Strangely this bug no longer happens if the "Show the Start Workspace when no documents are open" is enabled. Trouble is, I want it disabled that since makes Illustrator start faster.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    4 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi Nozzle,

    Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

    Thanks
    Anish Kumar
    Illustrator Team

15. Can't get rid 0.001

    In the file, width of the clipping mask should be 550pt but it only stuck in 550.001pt. Want an explanation for this.

    I could only create another rectangle in this case. But sometimes happened on some complicated shapes which was quite exhausted.

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Type reverting & doing all sorts of weird things

    The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.

    4 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We are closing the ticket due to lack of response.
    If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

17. Can't expand toolbar icons

    Working in 22.0.1 on Mac OS 10.12.6, I can no longer expand a tool to use a hidden alternate, unless I use a keyboard shortcut. When holding down on the mouse button to select, nothing happens.

    4 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. The autosave in illustrator

    The autosave in illustrator make system very busy and crushed illustrator, after restart file usually broken, has just part information (links broken, part of assets absent) or file start to be not rideable at all.

    4 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

19. Slow performance when opening file from SMB3 volume

    Illu CC2018, OS X 10.11, SMB3 volume: open, save, place links etc. on/from SMB3 volume is incredibly slow (smae with SMB1 and SMB2). Indesign & PS CC2018 do not show this behaviour.

    4 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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20. Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

    Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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