8138 results found

1. Bounding box is incorrectly displayed on multiple highdpi displays

   When using multiple monitors with different Hi-DPI settings on Windows OS, the bounding box for the selected item is sometimes displayed incorrectly.
   I work on a dual display setup: my primary monitor is a 15.6inch 4K display @ 200% DPI scaling settings, and my second monitor is 24inch 2560*1440 display @ 125% DPI scaling.
   When working on a larger second monitor, the bounding box for a selected item is displayed at an incorrect position, which makes the work very difficult.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Not enough memory

   Have issues with CC 2017 (latest version) not being able to action things as not enough memory. Seems to be that 2GB limit that Ai imposes as my system has 64GB installed with at least 40GB free to use. The programme is also incredibly slow with anything complex. I reinstalled CS6 version, and that works faultlessly and fast with the same files, with no hesitation at all! It's at least 20x times faster than current Ai. I'm on a powerful Mac Pro with Sierra 10.12.6 and an NVIDIA 4GB GTX 970 graphics card. I have disabled GPU use as it often crashes AI. I put performance ahead of new features. There are so many vector programmes out there that work so much faster than Ai. There must be a fix as something is definitely seriously wrong here.

   Have issues with CC 2017 (latest version) not being able to action things as not enough memory. Seems to be that 2GB limit that Ai imposes as my system has 64GB installed with at least 40GB free to use. The programme is also incredibly slow with anything complex. I reinstalled CS6 version, and that works faultlessly and fast with the same files, with no hesitation at all! It's at least 20x times faster than current Ai. I'm on a powerful Mac Pro with Sierra 10.12.6 and an NVIDIA 4GB GTX 970 graphics card. I have disabled GPU use as it… more

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   4 votes

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   Request to Contact Support  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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3. AI CC2017 has flatten my work file into an image automatically

   1. Illustrator 21.1.0

   2. I use a lot of paths and layers to create effects in AI, once done I saved it. When i reopen it to edit some features, I was shocked that it flatten all my paths into an image! Nothing I can do but re-do it, painful experience!!

   I re-do (painfully), saved, reopen.....it works fine. I used that AI file to do adaptation, by copy the whole layers (file A) and paste to other AI file art board (file B).

   But when I reopen file B to further edit, file B has turn into a flatten image....again. Luckily file A still working fine.

   I tried copy file A to file C (new document file).....the result is even weird. Some group in layers has flatten, but some are not.

   I use the same save/ export steps like CS5. I didn't touch any setting in save dialogue. I was not able to figure out why it flatten when I close the file.

   1. I should be able to amend the AI CC, the software shouldn't flatten it automatically. It caused me into a big trouble.

   2. AI CC flatten my paths, groups, layers....randomly.

   1. Illustrator 21.1.0

   2. I use a lot of paths and layers to create effects in AI, once done I saved it. When i reopen it to edit some features, I was shocked that it flatten all my paths into an image! Nothing I can do but re-do it, painful experience!!

   I re-do (painfully), saved, reopen.....it works fine. I used that AI file to do adaptation, by copy the whole layers (file A) and paste to other AI file art board (file B).

   But when I reopen file B to further edit, file B has turn into a flatten image....again. Luckily file… more

   4 votes

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   7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Bugged redraw/tearing when drawing a shape causes window to scroll

   1. Illustrator CC2017.1.0
   2. Click and drag with a shape tool (e.g. rectangle) and while dragging move to the edge of the window so it causes it to scroll.
   3. The window should redraw the newly visible parts of the document as the window scrolls them into view.
   4. Depending on whether GPU acceleration is enabled or not you get nothing or you get the edge pixels repeated endlessly during the scroll until you release the mouse.
   5. See video for explanation: youtu.be/JC1anKCewQs
   4 votes

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Strokes on text container disappear with Transform effect

   https://forums.adobe.com/message/9763703#9763703

   Create a text box.
   Deselect it.
   Direct select the container path.
   Give it a stroke.
   Select the text box and apply the Transform effect.
   Stroke disappears.
   Delete the Transform effect.
   Stroke appears.

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   4 votes

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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6. イラストレーターが全体に不具合

   囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
   ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
   全く作業出来ず、途方に暮れています。

   3 votes

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   Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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7. Way too many anchorpoints after expanding strokes or using the 'Blob Brush' tool

   Years and years ago something changed in Pathfinder commands, and when expanding the results contained many more anchor points than in the version before. I submitted a workflow and was told this could not be corrected in the next version and possibly not even in the version after that. It took years to get better, and it was still not as good as in CS2 (yes).
   Now, expanding strokes or even using the 'Blob Brush' results in so, so many anchor points that an immediate 'Simplify' is required to create usable designs. Using both the 'Pen' tool and all other tools, I find the intuitive tools such as the 'Blob Brush' crucial to create artwork and to combine functionality.

   It feels like going back to when things went wrong. You can't possibly ask people to use 'Simplify' after each stroke, this decreases productivity and creativity.

   I attach the result of the 'Blob Brush' in Illustrator 2022 and 2026, and the result of an expanded path in the same versions.
   The settings for the 'Blob Brush' tool are the same in both Illustrator versions; set to absolute smoothness, so this really should not happen.

   When will this be solved? Please solve this.

   Years and years ago something changed in Pathfinder commands, and when expanding the results contained many more anchor points than in the version before. I submitted a workflow and was told this could not be corrected in the next version and possibly not even in the version after that. It took years to get better, and it was still not as good as in CS2 (yes).
   Now, expanding strokes or even using the 'Blob Brush' results in so, so many anchor points that an immediate 'Simplify' is required to create usable designs. Using both the 'Pen' tool and all other… more

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   3 votes

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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8. Zoom in and out is slow

   In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
   My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
   Please solve rapidly this bug.

   3 votes

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   3 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. [Bug] Perceptual Gradients change from CMYK to a RGB conversion of CMYK?

   When I create a white to black gradient in CMYK mode as classic and it looks fine when separations previewed. When I change to peceptual it adds color in the areas from about 1% to 99% and does not stay black only. I tried it with 100% cyan to white and it added magenta and yellow in the same areas.

   3 votes

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   3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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10. Illustrator deletes macOS tags when file is stored on an SMB Synology server

    When I save an existing document on an SMB Synology server Illustrator removes/deletes the macOS tags assigned to the file.

    macOS 26.0.1, Illustrator 30.0, tested on SMB server: Windows 2019 and Synology.

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    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

    macOS Sequoia 15.6
    Illustrator 30.0

    Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

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    3 votes

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    Need More Info  ·  10 comments  ·  Selection  ·  Delete…  ·  Admin →
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12. When moving object it counts as hundreds of inputs, filling the history

    When you move an object with the mouse, it seems to consider each pixel or so it moves as an individual input, so if you just quickly drag something, your history is completely filled and it is impossible to undo enough to undo the single move. It also shows up as 'Undo' in the history tab rather than 'move' - only the final one is considered 'move'.

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    3 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems fixed in Beta 30.0.0.14

13. File names are broken on macOS scripts

    Bug reproduction:

    #target illustrator
    
    var file = File.openDialog("Select any file", "All files:*.*");
    var message = 'Results\nfile.name: "' + file.name + '"\nfile.displayName: "' + file.displayName + '"\nfile.localizedName: "' + file.localizedName + '"';
    alert(message);
    

    Save this as a script, run it in Illustrator on macOS and select any file.

    Expected outcome: An alert is displayed with all of the name attributes are populated
    Actual outcome: displayName and localizedName give empty string and undefined.

    Tested on macOS 15.7.1, Illustrator v29.8.2. Same script works on Windows 11.

    3 votes

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    2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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14. Home and End buttons in Find and Replace misbehave

    Pressing Home and End buttons in all Find and Replace input fields should properly place the cursor at the start and the end of the text, instead of picking first and last values from the dropdown lists (like in happens in the Font Browser).
    Home and End should pick the first/last items ONLY when the dropdowns are expanded!

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Recent colors cannot be drag-n-dropped in gradient stops or onto canvas

    Recent colors cannot be used in gradient stops.
    Seriously?
    YouTube link: https://youtu.be/88qtt-O-wjE

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    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Thumbnails & Quicklook preview has incorrectly positioned pictures.

    29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
    After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.

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    3 votes

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    4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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17. New Document dialog doesn’t have any fields or presets

    When I try to create new project I don't see any options, or templates to begin with.

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    3 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. "Can't define a pattern from the current art"

    Discovered in 29.8.1, also seen in beta 30.0.21. Both on MacOS 14.7.6.

    1. Draw some shapes. Select them.
    2. Object > Pattern > Make
    3. "Can't define a pattern from the current art" pops up instead of pattern edit mode.

    Dragging the shapes to the Swatch palette still works, luckily, so I can get on with what I want to do, but what the heck?

    ---

    oookayyy, further exploration reveals that it is something about one particular global color swatch?!? see attached file.

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    3 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Threaded Type not scaling correctly

    Mac Pro (2019, Intel), MacOS 15.6.1, Illustrator 29.7.1

    After the update to version 29.7.1, the text in linked type objects does not scale (using the Scale tool) or scales disproportionately (using the Selection tool).

    The Free Transform Tool currently appears to be the only way to scale these objects together while keeping the type size proportional to the objects being scaled.

    The issue occurs in new and existing documents.

    See thread here for more details: https://community.adobe.com/t5/illustrator-discussions/type-not-scaling-correctly-in-linked-type-objects/m-p/15492486

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    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Stroke issues with text containers when exporting into SVG

    When exporting to SVG, text frames are interpreted as separate entities and inherit stroke/fill attributes from the text or group they are in. This results in unwanted strokes around the text frame itself. With other formats there are no issues.

    Attached a native-export-png and a result of a svg-export-png.

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    3 votes

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    Need More Info  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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