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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8170 results found

  1. The new version feb 2022 doesn't recognize my network devices in order to save document on the network

    The new version feb 2022 doesn't recognize my network devices in order to save document on the network, I must save them to desktop and then manually drag into the network device, it never happen before, but last 2 upgrades are failing..
    Also when I save a copy or new document in the older version instantly redirect to the field 'name' so I can named the new file, new version you must use the mouse to locate the name field and then input the names, it also happen in the last 2 versions....

    1 vote

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  2. ワークスペースが開かない

    ワークスペースが消えた。
    ウィンドウ>ワークスペース>初期設定やリセットしても何も開かない

    一応
    ウィンドウ>
    で必要なパネルにチェックを入れると開くが
    ひとつづつチェックを入れて手動でで並べないといけないので
    不便です

    1 vote

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    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ワークスペースが開かない」という現象は、使用されているマシン環境依存のトラブルと思われます。

    お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

  3. Illustrator Crashes When Printing to Trotec Laser Engraver

    Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  4. Previously created files wont show up when opened.

    When I open a file that was already created in the same version and other versions it wont show the document it just shows a blank screen but if i move my cursor across the screen it shows clips of the file all pixelated. Screen shots attached.

    1 vote

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  5. Übersetzungsfehler im neuen 3D Panel

    Im neuen Panel "3D und Materialien" gibt es unter dem Punkt "Aufblasen" einen Übersetzungsfehler.
    Hier wurde "Volume" versehentlich mit "Lautstärke" statt "Volumen" übersetzt.

    2 votes

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  6. Symmetry drawing issue with transform panel

    Illustrator CC 2020 (all releases) | Illustrator CC 2021 (all releases)
    Mac OS Catalina 10.15.7 and higher - Windows 10 (all version supported by Illustrator)

    Hello community,

    I’m writing to you to ask for your help or advice on a problem I’m facing in Illustrator.

    We use Illustrator a lot in the fashion industry to draw flat sketches, among other things.
    One of the drawing techniques we use is symmetry using an effect created in the Transformation panel (Effect/Distort and Transform/Transform).

    When this effect is applied to a group containing paths, it regularly happens that one of the symmetrical parts…

    1 vote

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  7. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ&ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

  8. Data merge doesnt allow data field names that start with a number

    Variables panel > Data merge doesnt allow data field names that start with a number and the help site doesnt say this is an issue.

    Please update the website to explain data field names can't start with a number.

    https://helpx.adobe.com/illustrator/using/data-driven-graphics-templates-variables.html

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  9. Profile of the document changes when a screenshot with P3 display (AI 24.3) is drag & dropped on Mac

    Take a screenshot (Command-Shift-4) and select the area. Drag in the image from its preview into an Ai open document with color settings: North American Web with the monitor profile preset to sRGB. Upon dropping the file into the canvas, the monitor profile becomes "Monitor" automatically. All the colors change visually with no warning presented.

    34 votes

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  10. Application de nuances sur objets groupés

    Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
    Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.

    1 vote

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    2 comments  ·  Actions  ·  Admin →
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  11. Zeichenfläche Name

    Wird der Name einer Zeichenfläche geändert, wird dieser Name beim nächsten Exportieren als (PNG) nicht als Dateiname übernommen. Erst wenn das Zeichenflächen-Namensfeld erneut aktiviert (geändert) wird, wird die Datei (Zeichenfläche) beim nächsten Export korrekt benannt.

    MacOS Catalina 10.15.7
    Illustrator 25.4.1

    1 vote

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  12. Images get randomly cropped from unwanted sides with Crop Image

    Currently when you wish to crop an embedded or linked image, clicking the crop button makes the cropping interface appear over the image.

    When this happens, illustrator has already applied some (seemingly random) degree of cropping to the image.

    This is super annoying if you only want to crop one edge of the image as you have to return the other three edges to the uncropped position.

    Also if you are zoomed in so far as to not be able to see all the edges of the image, you crop the edge you are looking at without realising illustrator automatically…

    9 votes

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  13. 3 votes

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  14. Add Bleed setting / reading value in Illustrator JavaScript

    I checked illustrator JavaScript Scripting Reference
    In 2017, only the document bleeding documentbleedoffsetrect can be set, but the bleeding size that has been set in the document cannot be obtained. Is it because the document is incomplete or this method is not provided? Now how can I get the bleeding size of the current document. thank you!

    Examples code:
    //set bleed
    docPreset.documentBleedOffset = [10, 10 10,10];

    But there is no way to get the value that has been set

    6 votes

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  15. 書き出しがtmpで止まる

    2回に1回くらいの確率で、アートボードの書き出しでファイルがtmp$$しか出力されない

    2 votes

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました内容につきまして、以下の内容の詳細をお教えください。

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    2, 問題が発生したときに実行していた手順
    3. [再現検証用] Illustrator ファイルまたはムービー

    書き出しは複数のメニューや設定がありますので、再現検証のために追加情報をお願いいたします。

    よろしくお願いいたします。

    Illustrator チーム

  16. Getting Blank screen

    Getting grey blank screen not able to see any UI like File, Edit, etc., menus. Even the shortcuts are not working. Within seconds the Adobe illustrator closed automatically. Not able to recover the file as well.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  17. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  18. CC Libraries won't load or respond

    Make it work as intended. Very very frustrating.

    5 votes

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  19. Create New Sublayer button

    I have a group that I want to make a sublayer instead.

    I click it in the Layers panel and try to click Create New Sublayer button.
    It’s grayed out.

    OK, think I, I must target it then, right? I do it.
    The button is still grayed out.

    I select other objects, in Layers or on canvas.
    Still grayed out.

    Then I click a layer name.
    Surprise! Now and ONLY now the button is active... what?
    What else can I mean when having selected anything else inside of a layer?

    Fine, I target my group, select a layer without targeting…

    16 votes

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  20. Grid View fails to render grid lines at various zoom levels.

    I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).

    Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
    Gridline every: 72px
    Divisions: 18
    Grids In Back: Checked
    Show Pixel Grid (Above 600% Zoom): Checked

    As you can see in the attached screen shot (800% Zoom) that is not a grid.

    4 votes

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