8255 results found

1. Deleting colors from Swatches panel crashes Illustrator

   In Illustrator 2026, 30.0, on a Mac running 15.6.1, any time I go to delete a swatch, any swatch, any number of swatches, it immediately crashes the program. I reset preferences and nothing changed...still crashes. Started a new file in case there was something going on with the old one, still crashes.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Live Shape center in the bounding box prevents Snap to Point from working

   As reported here — https://www.reddit.com/r/AdobeIllustrator/comments/1p6pyau/what_do_i_not_understand_about_snap_to_point/ — modern Illustrator is having problems when dragging live shapes by the center, expecting this center to snap as a point to another points.

   Live shapes like start, ellipses, rectangles, now have the additional widget controls displayed over the bounding box — to alter the shape on canvas. Well, this fat dot in the middle seems to obstruct the REAL center point shapes get when created.

   That’s why disabling the bounding box helps — the fat dot vanishes with it, exposing the real center point (Attributes panel control it being on or off).
   That’s why using the Direct Selection tool helps — the bounding box appears only when a shape tool or Selection tool are used.
   That’s why expanding the shape helps (either with Object > Shape > Expand Shape, or something like Pathfinder > Add — but it’d require for center to be reenabled) — the live shape widget shows up only for live shapes.

   This widget wasn’t a thing in older versions, and there was a time it worked fine after live shapes were introduced, until the fat dot happened. Please make it work. Today, even with enabled Smart Guides Ai might (within a tolerance) display the 'center' when you hover over the fat dot obstructing the center, but would not register it as one when you start dragging. Shame!

   As reported here — https://www.reddit.com/r/AdobeIllustrator/comments/1p6pyau/what_do_i_not_understand_about_snap_to_point/ — modern Illustrator is having problems when dragging live shapes by the center, expecting this center to snap as a point to another points.

   Live shapes like start, ellipses, rectangles, now have the additional widget controls displayed over the bounding box — to alter the shape on canvas. Well, this fat dot in the middle seems to obstruct the REAL center point shapes get when created.

   That’s why disabling the bounding box helps — the fat dot vanishes with it, exposing the real center point (Attributes panel control it being on or off).
   That’s why… more

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   0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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3. I can't save anything in Illustrator in SVG format

   I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Recent colors become None when Global or Spot Colors are used

   Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
   Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
   The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
   When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors, you get a warning about a Missing Profile (which is not true) when you create or open a file while the Global (or Spot) Colors are still in the Recent Colors (they are available across documents). If you click OK the file opens, just as it would with the warnings off. The warning will not show again during the current session. But if you click Cancel (as many times as the number of Global/Spot Colors that you have in your Recent Colors). The file will open with the recent Global/Spot Colors converted to None.

   Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
   Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
   The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
   When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors,… more

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

5. Crash on new artboard

   Every time I click on the "+" under my artboards window, it crashes. I have 24 artboards already, and if I duplicate one using Option click drag, it seems ok. But New Artboard crashes again and again.

   MacOS 15.5
   Illustrator 29.5.1

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   Need More Info  ·  8 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. テキスト右揃え不具合

   OS / Windows 11 Home 23H2
   Illustrator 2025（バージョン 29.1）

   右揃えテキスト中に四分アキ等の文字が含まれ、アキの設定を自動の場合、テキスト右端がズレます。
   自動設定ではなく、「アキなし」や個別にアキ量を「二分アキ」等に指定するとこの問題は解消されます。

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   Resolved (Comments Open)  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. App crashes shortly after launch

   It keeps quitting unexpectedly after a short time

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   Need More Info  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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8. Updating the Share for Review link uses the previously saved version

   When attempting to update the Share for Review link of a file, Illustrator updates the review link with a previously saved file instead of the most recent version of the current file being worked on.

   Steps to Reproduce:
   1. Open File A in Adobe Illustrator.
   2. Save File A and create a Share for Review link.
   3. Open File B (or another Illustrator file).
   4. Make changes to File B and save it.
   5. Click Share for Review and choose Update Link.

   Expected Result:
   The Share for Review link should update the review link for File B.

   Actual Result:
   The Share for Review link updates the review link of last file that was previously saved and shared for review (e.g., File A), instead of the current file (File B).

   When attempting to update the Share for Review link of a file, Illustrator updates the review link with a previously saved file instead of the most recent version of the current file being worked on.

   Steps to Reproduce:
   1. Open File A in Adobe Illustrator.
   2. Save File A and create a Share for Review link.
   3. Open File B (or another Illustrator file).
   4. Make changes to File B and save it.
   5. Click Share for Review and choose Update Link.

   Expected Result:
   The Share for Review link should update the review link for File B.

   Actual Result:
   The… more

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. UI freezes when clicking Save file with multiple artworks, no recovery files, version 30.0 on Tahoe 26.1

   This new 30.0 update is terrible, my team has lost countless hours!
   As soon as you click save, the UI freezes, and doesn't allow you to save.
   After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
   It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already in a few files, where the file is flat and not editable.. What can we do?

   This new 30.0 update is terrible, my team has lost countless hours!
   As soon as you click save, the UI freezes, and doesn't allow you to save.
   After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
   It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Ray tracing cuts off ends of 3D strokes with round caps

    When using the 3D effect on an object with strokes, and choosing to render using ray tracing, it abruptly cuts off the end of many strokes (with round end cap already applied).

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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11. With 'Use Preview Bounds' enabled, resizing an object would instantly jump to geometric bounds, while the bounding box hugs preview bounds

    When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
    However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.

    If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but this feels exactly what one might need with these options enabled.

    This needs some thinking over, but the current approach stays confusing.
    There are other reported problems with the options...
    Here, Scaling proportionally not working with Use Preview Bounds enabled: http://illustrator.uservoice.com/forums/601447/suggestions/48166034

    When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
    However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.

    If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but… more

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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12. Eyedropper reports "nan" or inaccurate color

    Adobe Illustrator version 29.7.1.
    When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
    Attached a screenshot and the .ai file.

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    4 comments  ·  Tools  ·  Delete…  ·  Admin →
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13. Square shape not showing

    On mine the square shape not showing, why?

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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14. Garbled names in menu in Ukrainian UI language, missing commands

    Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Reported as fixed in the latest general release.

    Please test and check if it works as expected for you, and comment back if it still lingers.

15. Embedded Grayscale Image Inverts When Unembedded from Illustrator 29.8.1 and Opened in Photoshop

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file in Photoshop.

    Observe that the image is displayed with inverted (negative) colors.

    This issue is interrupting my workflow, especially when working with grayscale assets. I would appreciate your assistance in identifying a fix or workaround, or confirmation if this is a known issue under investigation.

    Please let me know if you require further information or sample files for troubleshooting.

    Thank you for your support.

    I’m encountering a consistent issue with Adobe Illustrator version 29.8.1 on Windows 10 (64-bit) involving grayscale images.

    When I unembed a grayscale image from an Illustrator file and open it in Photoshop, the image appears inverted (as a negative — colors reversed). This only occurs when the embedded image is in grayscale mode. Color images do not seem to exhibit this problem.

    This behavior did not occur in previous versions of Illustrator and seems to be specific to version 29.8.1.

    Steps to Reproduce:

    Open an Illustrator file (v29.8.1) with an embedded grayscale image.

    Unembed the image.

    Open the resulting file… more

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    Need More Info  ·  3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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16. Created Dimensions change their snapping positions

    I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
    Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
    I did realize at that time and can't even go back to when it was good.

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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17. When using a Stylus, half the time lines don't draw and the eraser doesn't work.

    As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before they come out clearly.

    This issue only occurs on Adobe Illustrator and even happens on the select tool, eraser, etc.

    I am currently on Illustrator 30.0, but the issue is there on all versions. I have done all updates. I am currently on Windows Version 10.0.22631. The stylus I am using is the HP Slim Rechargable Pen (HP Slim Rechargeable Pen).

    the issue happens just when doing anything, and the expected result is that the tools are used without fail and come out cleanly (as they do on other apps).

    As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before… more

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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18. When moving object it counts as hundreds of inputs, filling the history

    When you move an object with the mouse, it seems to consider each pixel or so it moves as an individual input, so if you just quickly drag something, your history is completely filled and it is impossible to undo enough to undo the single move. It also shows up as 'Undo' in the history tab rather than 'move' - only the final one is considered 'move'.

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    3 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems fixed in Beta 30.0.0.14

19. Stroke weights ing symbols change to random sizes

    When working with dynamic symbols, the stroke weight changes to random sizes from extremely thin almost non-existent to 1000pt - sometimes affecting a select few instances of the symbol and sometimes affecting all. This happens sometimes when saving the file and reopening, when changing fill colours of instances, when editing the original symbol (double clicking onto a symbol and clicking out), when duplicating an instance.

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    1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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20. Export for Screens won’t export artboards as a single file

    When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.

    illustrator 2025 v29.6.1

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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