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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8047 results found

  1. Can't pick colors with eyedropper on groups

    The title... I can't pick colors with the eyedropper on grouped objects where the color is applied to the group. If I ungroup, the fill and stroke disappears from the object. This is so annoying.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  2. Illustrator double clicks on its own

    Adobe Illustrator double clicks automatically and overrides the whole operating system.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  3. Properties panel doesn’t detect the actual font and shows Myriad Pro by default

    When I select a word, the Properties panel doesn’t detect the actual font and shows Myriad Pro by default. None of the text settings respond or update. The program doesn’t freeze, but the panel acts as if no text is selected. The same thing happens in the Control panel

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Black canvas when creating or opening a document

    When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
    Version 29.1, im using windows 11

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Bullet or numbered list incorrectly applying when copying text boxes

    If text that has a bullet or numbered list applied to it runs across a joined text box, the list effect will be applied to all the text before it in the duplicated text box.

    2 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Applying 3D effects crashes Ai, with errors from Geometry3D module

    These constant bugs in every update are really infuriating.
    When applying 3D effects (e.g., extrude or inflate), Illustrator 2025 v29.6.1 on macOS 14.5 (M4 Pro, 24GB RAM) crashes immediately.

    Crash report shows repeated errors from Geometry3D module and abort() called in main thread.

    Steps to reproduce:
    1. Create a shape (e.g., rectangle or text)
    2. Apply 3D > Extrude or Inflate
    3. Sometimes applying materials also causes crash
    4. Illustrator immediately crashes without saving

    macOS Version: macOS Sonoma 14.5
    Illustrator Version: 29.6.1
    Chip: M4 Pro
    RAM: 24GB
    Crash module: Geometry3D

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  7. buscando lista de impresoras

    Al intentar abrir cualquier archivo en Illustrator el programa en lugar de abrir el archivo se queda cargando y dice obteniendo lista de impresoras, carga y vuelve a iniciar la carga, como un bucle.

    Al darle click en detener, el programa se bugea y solo me da la opción de cerrarlo.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. Apply to All 'quick' action for Dimensions in Properties is slow

    Properties has a dedicated quick action for dimension objects, Apply to All (which should be a command instead we can access via top menu, here’s a request — http://illustrator.uservoice.com/forums/333657/suggestions/49010378)

    Pressing this applies the current settings of the current dimension selected to all of these on canvas.
    It’s S L O W. Even if I have just a dozen of these in the document, each time I change one, Ai goes numb for 15-20 seconds.
    Not OK.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  9. Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator

    I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.

    I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061

    1 vote

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Admin →
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  10. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and…

    3 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Multiscreen display problem

    On Windows 11 pro. Multiscreen HP. Launching and Activating (to use), Adobe Illustrator causes multiscreen display, to reset to Landscape and also Disrupt other windows to Minimise and Maximise and change Portrait to Landscape format, without reason.

    This also occurs over one minute, which is a waste of time, when I'm regularly jumping into Adobe Illustrator.

    The layout display setup should be maintained and not be disrupted repeatedly. Please stop changing Windows display format and let the OS do the job.

    I can confirm this is a problem with Adobe Illustrator with a simple test. When I activate ALL other…

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  12. Incorrect Blend Mode Appearance When Opening Illustrator 2024 File in Illustrator 2025

    I’ve encountered a potential bug in Illustrator. When I open a file created in Illustrator 2024 (version 28.7.4) in Illustrator 2025 (version 29.2.1), the appearance applied to the text does not display correctly.

    For example, in the attached file, the text at the bottom changes to a completely different design when opened in Illustrator 2025, which is causing a significant problem.

    2 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  13. Switching keyboard layout with Win32 API message hangs Illustrator.

    When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.

    8 votes

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    1 comment  ·  User Interface  ·  Admin →
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  14. [ExtendScript] Cannot set some TextRange.characterAttributes after TextFrame.resize.

    We cannot successfully set some TextFrame.textRange.characterAttributes after the TextFrame has been resized using TextFrame.resize.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set characterAttributes.size to 12.

    Script:

    (function () {

    var doc = app.activeDocument,
        textFrame = doc.textFrames.add();

    textFrame.textRange.contents = 'Hello.';

    textFrame.resize(200, 200);

    textFrame.textRange.characterAttributes.size = 12;
    if (textFrame.textRange.characterAttributes.size !== 12)
        alert('Failed to set characterAttributes.size to 12');

})();

    NOTE: some other character attributes are "unsettable" also, eg. leading.

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  15. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

    When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
    Seems like someone forgot to include these slots for customization. Please expose these.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  16. Under MacOS Sonoma 14.7.2. Illustrator 29.5.1 Cannot change color of a single word on a text box.

    Under MacOS Sonoma 14.7.2. Illustrator 29.5.1 Cannot change color of a single word on a text box. It adds a very very slim outline without a add an actual stroke. The word is suppossed to be Brown.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  17. Artwork gets drawn duplicated

    Object glitches appearing in Illustrator when using the new 2021 - 25.3.1.
    Happens when moving around and zooming in and out, see attached.
    Anyone help?

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. [ExtendScript] Rasterizing group creates two rasterItems

    1. MacOS 15.2.
    2. Adobe Illustrator 29.1
    3. Open demo document (attached) and run script (below).
    4. Should create one RasterItem, but instead creates two.

    Test Script (for use on attached test file):

    
(function () {

    var doc = app.activeDocument;
    var item = doc.groupItems[0];

    // Raster Options
    var rasterOpts = new RasterizeOptions;
    rasterOpts.resolution = 192;
    rasterOpts.antiAliasingMethod = AntiAliasingMethod.None;
    rasterOpts.backgroundBlack = false;
    rasterOpts.clippingMask = false;
    rasterOpts.colorModel = RasterizationColorModel.DEFAULTCOLORMODEL;
    rasterOpts.convertTextToOutlines = false;
    rasterOpts.includeLayers = false;
    rasterOpts.padding = 0;
    rasterOpts.transparency = false;
    rasterOpts.convertSpotColors = true;

    doc.rasterize(item, item.geometricBounds, rasterOpts);

    var count = doc.rasterItems.length;

    if (count > 1)
        alert('The rasterization created two images but should have created only one.');
    …
    4 votes

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    2 comments  ·  SDK and Scripting  ·  Admin →
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  19. Can't constrain Curvature tool with Shift while moving points

    When using Curvature tool while drawing a line you can use the Shift key to constrain the new point to certain dimensions like you would with pen tool, but if you go back and try to move a point later, the shift key seems to have no effect on movement.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  20. Manque de générer les vecteurs dans le menu objet

    Je trouve pas la fonctionnalité "générer les vecteurs"

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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