Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8127 results found
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Not sure but it's happening
Adobe Illustrator 24.2 64-bit
Windows 10 HomeSo I thought it was my corsair scimitar pro was the problem, but outside adobe, my mouse seems to work fine.
the issue is, when I work in illustrator, my mouse acts like I released my left mouse button. So for example, when I'm making a rectangle, it sometimes randomly stops making the rectangle like I release my button. Or when dragging it releases.. anybody having this issue?
1 vote -
text wrap not working AGAIN
text wrap not working AGAIN
24.1
Mac 10.13.6
2 votes -
Pathfinder Incorrect Work
Hi!
I have a problem with Pathfinder in new Illustrator version 24 (2020) (macOS 10.15.1). Please look at the image attached. Pathfinder doesn't cut a compound shape out of a path or another compound shape. It merges the two instead.
It worked fine in the previous version of Illustrator.4 votesHi Everyone,
We have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for the feedback.
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Live paint paths not updating
Since update 24.2, amending in a path will intermittently not update with live paint. The path will have moved, but the art will visually remain as it was. This especially happens with the curvature tool, and less often (but sometimes) with the pen tool.
I have real-time drawing turned on, as I did in my previous version.1 vote -
Brush strokes disappearing when exported
Hello!
I am completely new to illustrator and thought i would use this spare time to see if i could create my own new logo!
I am trying to use a 'watercolour' brush stroke behind my text in two different colours which i have done successfully, however when i go to export my image, the brush strokes are appearing on the small preview image, but when the image is opened the strokes disappear. Is there something i need to do to be able to view these in large when exported?
Thanks,
Amy
1 vote -
Welcome screen doesn't show
Hello,
I'm using windows 10 and Illustrator 24.0.2.Whenever I'm launching Illustrator, without opening a .ai file, my welcome screen doesn't show at all. I can start a new project fine but I still need my screen to show. And yes the setting to show the welcome screen is checked.
1 voteGlad to know that Naoh.
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Align to Key Object not selectable unless Tool panel is open
BUG REPORT: "Align to Key Objects" is (sporadically) not selectable as an align method, unless objects are selected while the Tool Panel is open.
If this panel is closed during object selection, then the "Align to Key Objects" option is greyed out in both the Toolbar and in the Tool Panel (even after it is expanded/opened). This does not happen on every occasion.
(Running Illustrator CC 2019 on Mac OS 10.14.2)
3 votes -
Bleed settings are not saving with document
Since I updated Illustrator, all of my print documents are not saving the bleed settings. Here is how to replicate the problem:
1) I open an existing print document (.ai format) in Illustrator
2) Go to File --> Document Setup. I have always had the bleed set to 0.125" (or 3.175 mm) for all borders (top, bottom, left, right), but now they all show zero (0).
3) I change the bleed to 0.125" on all edges again, then click OK.
4) I save the document, close the document, then re-open the document
5) I go to File --> Document Setup,…3 votes -
Snap to point not working
Mac OS High Sierra 10.13.6, Illustrator 24.2
Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.
This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.
1 vote -
24.2 Unable to use special characters: English OS, German regional settings and keyboard
On a fresh English language Illustrator installation (English OS, German regional settings and German qwertz keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. If that helps, Photoshop doesn't show this problem, but Indesign has similar issues. Other, non CC apps with English UI language work fine.
1 vote -
Mac OS Wacom brush lag
UPDATE: I kept researching and found on another support blog to try hiding the rulers and right away my brush quit lagging by at least 85-90% improvement. Actions taken: View > Rulers > Hide Rulers. Weird, but it worked for me. I hope this helps anyone else with this issue. Ideally, we'd like to have this fixed so that rules can stay open, but nice to have a quick fix too.
ORIGINAL PROBLEM:
I'm on a MacOS Catalina (most recent Mac upgrade). I'm using a Wacom Tablet (up-to-date drivers) and the subscription version of Adobe Illustrator. My brush is lagging…4 votes -
"Save As..." behaving like "Save a Copy..."
Mac Catalina, Illustrator 2020. Anyone else experiencing this? Go to do a Save As and it saves a copy instead and keeps you in the original file? So annoying.
2 votes -
Objects deselect on copy or paste (Illustrator 2019)
This is a bug, not an idea.
Sometimes when copying an object or pasting, the copied or pasted object does not remain selected.
This is far less than ideal, especially when using Paste in Front.
Happens in Illustrator 2019 / OSX Catalina
1 vote -
Saving recovered file causes Adobe Illustrator 2020 to quit
Illustrator unexpectedly quit which created some recovered files upon the reopening of the application. When trying to save this file, Illustrator quit again. This keeps happening and I am unable to continue with my work.
I tried updating Illustrator however the same issue is happening.
Operating system: mac catalina 10.15.3
Adobe Illustrator version 24.1.22 votes -
Slow opening of the first document!!!
I don't know if it happens to others, an Illustrator on a Windows machine "I would say performing, quite a lot" but this problem happens to me I think at least from the CC2018 / 2019/2020 version.
I start the software, open a new empty document, or open an existing document (even of small, insignificant dimensions) the document takes a long time to open (it is not immediate).
If I open a second document it opens in the right time, then it works as it should.
The same thing happens if I close Illustrator and restart it.But before it…
3 votes -
Pathfinder imprecise results
Pathfinder distorts curves and these distortions create stray points and small vector artifacts when I "slice".
This has been an issue from IL5 (pre-CS and pre-CC), when Pathfinder was first introduced.
Until Adobe increased maximum magnification, it was hard to tell what was happening, but in CC I can clearly see that in Pathfinder, smooth curves distort. My guess is something analogous to mathematical rounding errors in defining the berzier curve.
Sometimes, the distortion is very "squiggly", appears to be introducing the 'QuickDraw error (reported separately), and produces unusable results.
While most of these errors and artifacts are essentially microscopic,…
12 votesIf this does happen for you, please open your Pathfinder panel’s options and change the Precision value it has. Lowering the values improves results, especially on very long curved segments, but also increases the overall time a complex pathfinder operation takes.
Please comment below if this advice helps — the team can use this feedback to reconsider the default value.
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CMYK Hex Code Color Change
Windows 10 Pro 18362.719 / Adobe Illustrator 24.0.1. (64bit)
I downloaded and opened a CMYK/Vector file I received through Google Drive, and a specific color on the file was slightly brighter than the color that is supposed to be.
I tried to replace the specific graphic with the original color by typing the hex code manually, but it also changed to the brighter color.
I heard it has been a common issue that has been around, but is there any way to keep the color?
2 votes -
Metadata title isn't saving (24.0)
When I save an illustrator file, it's stripping out the specified metadata title and replacing it with the filename upon re-opening the file. Even if I re-enter the info in Bridge, when I modify & save the file in Illustrator, it reverts to the file name.
When I export the image though, it attaches whatever title is showing in the file info panel in Illustrator, regardless of whether it will "stick" after closing or not.Also to note, if I enter info into other fields it seems to work fine. It's only the Title that is being overridden.
6 votes -
SVG bug with "use" element
Steps to reproduce
1. Open IllustratorBug.svg in Adobe Illustrator
2. Open the same file in Chrome or Firefox browser
Result: Illustrator displays the image incorrectly. See the attached files.Illustrator version 24.1.2
1 vote -
Symbol color management is different from color settings
Symbol color management is different from color settings
Example: Default CMYK Color profile is ISO coated v2 ECI
RGB profile: sRGB
When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.2 votes
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