8115 results found

1. I'm using illustrator, why save files are shows in the last in cc?

   can you make pin option for file, and its more easy to access it

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   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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2. Undo deletes more than one history step

   Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.

   Illustrator version: 23.0.3
   OS: Mac OS Mojave 10.14.4

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   If you still have this problem happening, please share a test file, the steps needed to get the behavior, and a video recording of it, with History panel opened in view, so the team can reproduce the issue on their side.

3. Action with Image Trace does not record preset selection

   When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.

   While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.

   My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.

   Please have the action of loading the preset recorded in the action, so this workflow is usable.

   Thanks

   When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.

   While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.

   My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.

   Please have the action of loading the preset recorded in the action, so this workflow… more

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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4. Green arrow appears in the top left corner after using a keyboard shortcut

   How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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5. Locked guides not moving with the artboard with Move Locked and Hidden Artwork with Artboard enabled

   Locked guides are not moving with the artboard, despite "Move Locked and Hidden Artwork with Artboard" being enabled in Preferences > Selection & Anchor Display.

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   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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6. All Adobe apps hang on launch

   Adobe Illustrator, Photoshop, InDesign are not opening.. its hanging when i start software. pls fix it. It suddenly happened.
   I am not able to work my files since past 3 days.. I tried uninstall & install, but still same. Pls fix asap.

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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7. Illustrator Outline mode not working (still in normal mode but can’t move artboard)

   Anytime I want to enter Outline mode, it doesn't work. It should show black white outlined vector, but here only shows the artboard as normal mode, but cant move. The title bar showing Outline mode. Have tried to use CPU/GPU preview but still doesn't work.

   OS: windows 11 23H2 22631.4541
   Illustrator 29.1

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Add an option to constrain Illustrator to only move the selected object

   In Adobe Illustrator, it's frustrating that when I select an object and attempt to move it, the software sometimes selects and moves a different nearby object instead—even though I clicked precisely on the one I had already selected.

   I would like an option to constrain Illustrator to always operate on the currently selected object, ignoring nearby objects unless I explicitly reselect something else.

   This behavior would be similar to Photoshop's "Auto-Select Layer" toggle, where users can choose whether to transform the currently selected layer or automatically switch to a different one based on the click location.

   Such an option would save time and reduce frustration in workflows where precision is critical.

   Please consider implementing this feature to make Illustrator more user-friendly and intuitive.

   In Adobe Illustrator, it's frustrating that when I select an object and attempt to move it, the software sometimes selects and moves a different nearby object instead—even though I clicked precisely on the one I had already selected.

   I would like an option to constrain Illustrator to always operate on the currently selected object, ignoring nearby objects unless I explicitly reselect something else.

   This behavior would be similar to Photoshop's "Auto-Select Layer" toggle, where users can choose whether to transform the currently selected layer or automatically switch to a different one based on the click location.

   Such an option would… more

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   0 comments  ·  Selection  ·  Edit…  ·  Delete…  ·  Admin →
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9. [ExtendScript] Document.artboards wrongly returns artboards of active document

   1. MacOS 14.2.1
   2. Adobe Illustrator 28.0
   3. To reproduce:

   (a) open two documents with differently named artboards

   (b) run this script

   for (var i = 0; i < app.documents.length; i++) {
       for (var j = 0; j < app.documents[i].artboards.length; j++) {
           $.write(app.documents[i].name + ' artboard ' + j + ': ');
           $.writeln(app.documents[i].artboards[j].name);
       }
   }
   

   Expected result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: CHARLIE
   demo2.ai artboard 1: DELTA

   Actual result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: ALPHA
   demo2.ai artboard 1: BRAVO

   Note that Document "demo1.ai" is active. If I make demo2.ai active, I get this:

   demo2.ai artboard 0: CHARLIE
   demo2.ai artboard 1: DELTA
   demo1.ai artboard 0: CHARLIE
   demo1.ai artboard 1: DELTA

   Further links:

   • forum post

   1. MacOS 14.2.1
   2. Adobe Illustrator 28.0
   3. To reproduce:

   (a) open two documents with differently named artboards

   (b) run this script

   for (var i = 0; i < app.documents.length; i++) {
       for (var j = 0; j < app.documents[i].artboards.length; j++) {
           $.write(app.documents[i].name + ' artboard ' + j + ': ');
           $.writeln(app.documents[i].artboards[j].name);
       }
   }
   

   Expected result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: CHARLIE
   demo2.ai artboard 1: DELTA

   Actual result:

   demo1.ai artboard 0: ALPHA
   demo1.ai artboard 1: BRAVO
   demo2.ai artboard 0: ALPHA
   demo2.ai artboard 1: BRAVO

   Note that Document "demo1.ai" is active. If I make demo2.ai active, I… more

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   6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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10. Any document created using Film & Video document profile gets a second 14400×14400 artboard

    When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.

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    7 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).

    
    

    Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):

    Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.

11. [Illustrator 2025, 29.1][Win11 23H2] Installed ICC Color Profiles Become Unavailable After System Shutdown

    My Win11 has fast boot disabled, so it gets completely shut down rather than just hibernated.

    Once I shut down the computer and start it again, all installed ICC profiles disappear from View > Proof Setup > Custom... > Device to Simulate

    They reappear after deleting the following files:

    1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst

    2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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12. Massive Lag Issue

    Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.

    This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or a problem on my end.

    Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.

    This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or… more

    7 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. Flickering Pasteboard with GPU Preview

    This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.

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    3 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. Ai Pen Tool keeps snapping to points

    The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.

    Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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15. Input fields not working properly, close and get unfocused

    Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Placing an SVG file with View->Snap to Pixel enabled distorts the image

    If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in the latest Beta Build 29.5.35 — please check and comment back

17. Unwanted Artwork when placing a CC Library asset and when exporting as SVG

    I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
    Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
    I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
    Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
    https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
    https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661

    Movie enclosed

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    3 votes

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    4 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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18. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

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    9 votes

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    19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue seems to be fixed in Illustrator Beta 28.1.0.100.

    Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.

19. Ghosting and image retention in UI panels of Illustrator & Photoshop with 5k Monitor

    Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

    Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

    This is really annoying.

    Switching Illustrator to any other app (but Photoshop) will instantly remove all ghosting effects in all other apps and programs. Only Adobe panels will suffer this bug.

    Please fix it!

    Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

    Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

    This is really annoying.

    Switching Illustrator to any… more

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    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Isolated group bar covers contextual task bar

    Isolated group bar covers the contextual task bar if the bar is at the top of the window.

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    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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