8212 results found

1. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

   Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
   Windows 11 23H2
   Illustrator 28.5
   Photoshop 25.7

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is going to address the issue.

2. Can't add new items to my CC Libraries when working from home

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't add anything new? I can delete items from my libraries and drag and drop from these libraries into my documents but I am unable to drag into the library, add to library using the menus or use the plus signs at the bottom of the pallets as these are greyed out on my home Mac.

   Things I have already tried to fix this myself are: I have cleaned the CC app using the cleaner tool and re-installed it. I have removed the CC library from my system Library folder and it has been re-created by the CC app. I don't know what else I can do to fix this issue, any help will be greatly apprecieated.

   Thanks in advance. 🙂

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't… more

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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3. Left mouse keeps registering double clicks in Illustrator 2025

   My mouse keeps registering double clicks when I only click once. For example when I select multiple object to align to a key object, Illustrator opens up isolation mode on the key object. It is not a hardware issue as I have tried 2 other mouses, same result. I do not experience similar issues in any other programs, just Illustrator. I also reset my preferences and still the error persists. This is so frustrating as I I cannot work effectively and before I updated to 2025 version I did not have this issue. Please assist.

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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4. Text stroke disappears

   Illustrator 28.6 on Mac OS Ventura 13.5.2

   I'm not sure whether it's an Illustrator or Photoshop problem.

   I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

   They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

   I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated with Photoshop, of the Art View preview, and of the .ai file opened with Preview.

   It was working all fine last Thursday (actually, it was working fine this morning). Please fix it, it's quite crucial for my work.

   Illustrator 28.6 on Mac OS Ventura 13.5.2

   I'm not sure whether it's an Illustrator or Photoshop problem.

   I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

   They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

   I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated… more

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. CoRun plugin error

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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6. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

   Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Contextual Task Bar Preventing Artboard Creation

   Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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8. Significant Performace Issues after Updating to V29.1

   I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the same size in Illustrator 2024, I had no issues previously.

   I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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9. Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

   Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

   Wo liegt der Fehler?

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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10. カッコ

    最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
    対処方法ありますでしょうか？

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    2 votes

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    Completed (Comments Open)  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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12. ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる

    macOS Ventura / iMac27inch i5/32GB/1TB
    Illustrator ver.28.3（カラーフォントに対応したバージョン全てで同様の挙動だと思われます。）

    問題が発生したときに実行していた手順
    1.　テキストツールを使いアートボード上をクリックしテキスト入力モードに
    2.　字形パレット上で任意の絵文字をダブルクリック
    3.　アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
    4.　メニューより「書式→アウトラインを作成」を実行する。
    5.　ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。

    想定していた結果
    アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。

    実際の結果
    72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。

    AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
    しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
    アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
    いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。

    13 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Layer duplication

    Hello,

    I have asked why JavaScript was not showing a layer that I know exists here:

    https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

    Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

    Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now when it prevents JavaScript from working as indicated here:

    https://opensource.adobe.com/dc-acrobat-sdk-docs/library/jsapiref/JS_API_AcroJS.html#ocg

    Feel free to contact me. Fermilab has subscribed to Creative Suite, so I am using the last released version of Illustrator.

    Illustrator should not be generating multiple layers.

    Hello,

    I have asked why JavaScript was not showing a layer that I know exists here:

    https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

    Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

    Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now… more

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    0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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14. Illustrator window moves behind all other windows when you reposition the frame

    When selecting a window in Illustrator it immediately falls to the background as I move it around. VERY obnoxious.. this is also happening in Photoshop.

    Mac Studio, 64gb, Ventura 13.2.1, latest version of AI and PSD.

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    36 votes

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    43 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons

    Panel on the right doesn't work when it's extended, it's only working when it's reduced.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

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    11 votes

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    12 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

17. Recent section in New Document dialog is empty with the newest update

    Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I am running v29.2.1

    Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Antialiasing for text get disabled with Overprint Preview enabled

    Text pixelation during 'overprint preview'
    29.0.1

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. 字体不能识别

    这个字体在photoshop和indesign字符列表中都能正确识别显示，但在illustrator字符列表中没有这个字体。

    字体下载：https://pan.baidu.com/s/1F0ASQFNdjOsoz_vh0adObQ?pwd=2rtt

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. When I deselect object whilst inputting CMYK colour values colour changes

    When I deselect object whilst inputting CMYK colour values, the colour of the object changes, i.e. values suddenly change to other values. Mac OS Ventura 13.7.1 (22H221). Adobe Illusrator 2025 29.0.1

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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