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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8162 results found

  1. Accented characters in PDF not showing correctly

    Imported PDF text has spurious spaces (and broken into different text blocks). In the source program the only difference is whether RTF is encoded using charset-encoding in the current code page (OK) or using unicode reference (like this). In PDF readers looks correct either way.

    0 votes

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  2. does not export SVG

    Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported

    1 vote

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  3. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    2 votes

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  4. Not sure who angered Microsoft, but Adobe Apps not Working again!

    It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

    Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  5. greatcutadobeplugin2024.aip plugin issue detected

    Plugin issue detected, tried to fix the issue, tried to relaunching Illustrator but it's not going in safe mode need help

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  6. Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )

    OS: macOS Sonoma 14.6.1 (23G93)
    Illustrator version 28.7.1

    Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:

    "XMPfile does not have a constructor".

    on the line of code:
    var xmpf = new XMPFile(.........

    Reverting to the prior version resolves the issue.

    2 votes

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  7. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

    7 votes

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  8. Scrubby Zoom stopped working

    My Scrubby Zoom suddenly stopped working. It worked this morning and after it wouldn't work at all.
    It's activated in my GPU Performance under Animated Zoom.
    I'm NOT in Pixel Preview or in Traced Preview.
    I have a 2023 Macbook Pro M2 Max Sonoma 14.6.1
    Adobe Illustrator 28.7.1
    Can someone help me?
    Thank you :)

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  9. Direct selection tool doesn't work 90% of the time

    90% of the time when I use the direct selection tool (and I'm sure I am using the rght tool because the curser turns white as it should when this tool is selected) I can't manipulate anchors and instead am dragging the entire shape.

    2 votes

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    3 comments  ·  Actions  ·  Admin →
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  10. 「連結」視窗中,選取「多個連結」並按「重新連結」鈕之後,圖片未更新

    此次是要更新.ai檔內所有相同圖片的解析度,
    因此於「連結」視窗,「多選圖片」並按「重新連結」。

    然而,先於photoshop調完解析度後,
    以下兩種方式都 無法反映 更新後的解析度:

    1) photoshop內變更完檔案,ai自動跳出「是否更新連結?」視窗,點確認後、跑圖,圖片還是維持舊連結檔狀態

    2)「連結」視窗中,選取「多個連結」並按「重新連結」鈕之後,跑圖,圖片還是維持舊連結檔狀態

    最後用一個方法可以 正確更新 連結圖檔:

    3) 於「連結」視窗點擊「單獨圖片」,重新連結、跑圖後是正確更新的連結檔解析度;但這等於需要一張一張點擊

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  11. 画像トレースパネルでカラーモードをモノクロに設定するとカラーを透過のカラーピッカーが使えない

    macOS13.6.7
    Illustrator 28.6

    問題が発生したときに実行していた手順
    1. 画像を配置し、選択した状態で「画像トレース」パネルを開く。
    2. プレビューをチェックしカラーモードをグレースケールに設定する。
    3. 詳細を展開しオプションの「カラーを透過」のチェックボックスをチェックする。
    4. カラーを透過がアクティブになっているにも関わらずカラーピッカーが選択できない。

    想定していた結果
    他のカラーモードのようにカラーピッカーで透過色を選択できる。

    実際の結果
    カラーピッカーで透過色を選択できない。デフォルトでは白が透過色となっているためカラーを変更していない場合にチェックボックスをチェックした場合は白が透過されるが、他のカラーモードで透過色を選択した上でカラーモードをグレースケールに変更した場合、 透過色が以前のモードのまま保持されるため透過される部分がなくなる。 

    EN
    The color picker with color transparency cannot be used when the color mode is set to Grayscale.

    Steps to reproduce
    1. place the image and open the "Image Trace" panel with the image selected.
    2. Check the preview and set the color mode to grayscale.
    3. Expand Advanced and check the checkbox for the option "Ignore Color".
    4. The color picker cannot be selected even though "Ignore Color" is activated.

    Expected result
    The color picker can select Ignore color as in other color…

    3 votes

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    0 comments  ·  Other...  ·  Admin →
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  12. 文字パネルの行間のスピンボタンのクリックがヒストリーパネル上で2重に登録される

    Ja
    macOS 13.6.7
    Illustrator ver.28.6 日本語版のみで発生します。

    再現手順
    1. テキストを選択
    2. 文字パネルの「行送りを設定」のスピンボタンを1回クリックする。
    3. ヒストリーパネル上で「書式変更」が2つリストアップされる。

    期待する結果
    スピンボタンによる書式変更もヒストリーパネル上で2重に登録されない。

    実際の結果
    「行送りを設定」スピンボタンによる書式変更はヒストリーパネル上で二重にリストアップされてしまいます。⌘(ctr)+zのショートカットやメニューの「取り消し」も2回操作が必要です。

    これはヒストリーパネルが実装された当初から存在するバグです。

    En
    Spin button clicks between lines in the Character panel register double on the History panel.

    macOS 13.6.7
    Illustrator ver. 28.6 Japanese version.

    Steps to reproduce
    1. select text
    2. click once on the spin button of "Set the leading" on the Text panel.
    3. two "書式変更" are listed on the History panel.

    Expected Result
    The formatting changes made by the spin button are also not registered twice on the History panel.

    Actual Result
    Formatting changes made with the "Set the leading" spin…

    3 votes

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  13. Inconsistent Print Results with Intertwine Tool

    The Intertwine tool does not appear to have consistent results from screen to print. A number of images in which I used the tool appear perfectly fine on screen, and even when exported to different file types (such as jpg), but when they are printed directly from their native AI file, the intertwined areas create graphical abnormalities. I've provided one such example below. The right shows the Intertwine tool failing to show the latch plate in between the hook's base and the hook's tip. In the left image, I've corrected this using a transparency mask instead. Please investigate and fix.

    1 vote

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  14. Calligraphic brush renders improperly if Roundness is less than 10%

    Calligraphic flat brush renders improperly (brush tip is S-shaped) when roundness is less than 10%. Was trying to do calligraphy with 5% flat tip in Illustrator when I noticed this problem, that creates a lot of cleanup. See images.

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  15. Default line stroke color needs to be black and no fill for line segment tool, it keeps reverting back to no fill/no stroke color

    This has been going on for a very long time so I'm sure many others have seen this by now. I do A LOT of work using the line segment tool. Nearly 50% of the time I am using it, the stroke color or fill selections change on the tool. It needs to be set on default with no fill, black stroke color, with either .5 or 1 pixel (should be selectable in settings). Please for the love of anything... fix this silly problem.

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  16. Ctrl+F sometimes doesn't work

    Ctrl+F sometimes work and sometimes doesn't, I have to redo the copy and them Ctrl+F again.
    + it sometimes paste not on the top but under everything.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  17. Home Screen shows incorrect data at start of month

    At the beginning of a month, the Home Screen reports inaccurate "last modified" dates on recently opened documents. For example, on 1st March, a document last opened on 28th February is reported as having been opened "1 month ago" instead of "1 day ago".

    4 votes

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  18. The menu does not respond well right after Illustrator launches

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A…

    7 votes

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  19. Random delay when running script via command line

    When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.

    It would be nice if there was no pause at all.

    17 votes

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    1 comment  ·  Performance  ·  Admin →
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  20. 字体不能识别

    有的字体在Photoshop和indesign字符列表都能正常显示,但在illustrator字符列表中无法显示。

    注:论坛不支持字体文件上传,这里也不允许网盘链接,所以不能提供字体文件。

    1 vote

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