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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. When changing UI scale, dropdownlist is shown inverted and the bottom item is not shown.

    macOS 10.14.6
    Illustrator 2019, 2020

    Dropdown list is shown inverted when changing UI scale.
    It seems to display correctly when I mouse over it, but the bottom item is not actually displayed.

    These defects can be resolved by making the UI scale the smallest.
    This is a very troublesome problem as a script developer.
    I expect an immediate fix.

    21 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cursor in palette fields is almost not visible

    The cursor in any field where you can insert values is so light that you can almost not see it.
    The contrast in the fields should be increased so that the cursor is visible again.

    OS X 10.15.6, Illustrator 24.2.3

    3 votes
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    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. New version of Illustrator Smart Guides do not work

    Ever since the last update, and now also with the brand new version (as of 6/17/20), the Smart Guides have stopped working properly, almost non-existent.

    8 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. MacOS Big Sur rendering bug.

    Hi!
    I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.

    6 votes
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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Realtime Preview makes rulers and objects disappear when moving

    In Illustrator 24.1 the real time editing feature makes guides or other objects that have no fill or stroke or an object with a white fill and no stroke disappear when moved.

    19 votes
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    9 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. My work space including the toolbars doesnt load

    when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution

    I have attached a exact screenshot of how my interface looks after every launch

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cursor in palettes doesn't highlight the content

    OS X 10.15.6, Illustrator 24.2.3

    • If you are in a field in the transform palette (e.g. the x-field where you can define the x-position of an object) and then use the tab key to hop to the next field [y-value] then usually the content of that field is highlighted so that you can simply override the existing value. Now the cursor jumps to the end of the field value and instead of overriting it adds the new value that you type. Very annoying as every other field is not doing that.

    OS X 10.15.6, Illustrator 24.2.3

    2 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fat Selection Outlines

    In latest version of AI 24.2.1 on OS X - when I have two or more objects selected, one of them has a fat outline - irrespective of whether I have 'view outlines' mode selected or not. Pretty sure it's a bug. It's really annoying when I want to position multiple items optically using cursors and with outlines off. Because they aren't off.. Screenshot attached.

    3 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bounding box shows „more“ then just the selected object

    Now the bounding box shows everything that's attached to the object. For example, if you add a blur as an effect to a vector, the box shows not the object itself, but also the effect, which makes it impossible to properly position the object at the right spot.
    That should be corrected. If it is not a bug but a feature at least something like a checkbox (or something similar in the preferences of the programme) should be added for the user to decide whether he wants all effects, contours brushes etc. to be included in the visible bounding box…

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Measurements of objects

    OS X 10.15.6, Illustrator 24.2.3

    I guess it is a new feature so that it works like in Indesign. That is at least annoying, at worst horribly dangerous for users who work with exact measurements:
    You draw a path and make it 100 mm x 100 mm. By adding an outline of 5 mm the new measurements are 105 mm x 105 mm. I know that is the way to work with in an optical way, but if you want to have the path itself 100 mm x 100 mm, then that really sucks.
    Suggestion would be a checkbox (or…

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Blinking Cursor absent in Artboard panel

    Operating system: Mac OS 10.14.6
    Illustrator version: 24.2.3

    Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
    Regards
    Gary

    3 votes
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  12. Problem with Direct selections (A) - Clicking on the patch does not mark the object

    Hi,
    something has changed in Illustrator updates.

    I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.

    But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
    Then each track visible in the Outline view should be selectable.

    This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.

    Unwanted change in illustrator…

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Custom workspace and saved setting disappeared, ability to save and upload old workspace from file

    Custom workspace and saved setting disappeared after 24.2 update. Create ability to create custom workspace, save it as a file and being able to upload again after workspace settings have been reset in an Illustrator update.

    2 votes
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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  15. After latest update, workspaces no longer work

    Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.

    I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).

    Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.

    2 votes
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  16. Minor issue - Old date on splash screen (2019 instead of 2020)

    I launched version 24.2.3 and noticed that it says © 1987-2019 instead of © 1987-2020 on the splash screen. Other up-to-date Adobe apps says 2020.

    3 votes
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  17. Welcome Screen Icons Oversized

    The preset icons on the Welcome Screen are crazy oversized and don't line up the way they used to. I quit, restarted my computer, same issues.

    4 votes
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  18. It is no longer possible to speed up vertical scroll holding SHIFT

    Holding SHIFT causes AI to fast scroll horizontally.
    Holding SHIFT + CMD causes AI to fast scroll horizontally.

    IE - no longer possible to fast scroll vertically??

    1 vote
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  19. Scale Tool windows defaults to random percents when real-time drawings is enabled.

    To recreate is problem: First enable Real-time drawing. Then draw a box. With the Scale Tool window open, uniform scale the box 400%. Duplicate that box by holding down OPTION key while click and dragging the box. Click on the second box and open the Scale Tool window: when I do this I no longer see 400% in the scale percentage, instead I find completely random numbers and sometimes it selects non-uniform. This gets annoying after a while.

    4 votes
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  20. Properties-Panel broken since last update

    since the last update the properties-panel is broken. Even if there is enough room for all informations in the panel, it shows up cropped, with a scrollbar on the side. I have to drag the panel out of it’s window and then back again to fix this, every time I start Illustrator.

    4 votes
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