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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Blue learn box won't go away

    I cannot see part of my workspace because the blue learn box covers up the panels and I cannot get it to go away. How am I supposed to use your program when your supposedly helpful box covers up what I need to see in order to create projects? This is unbelievably frustrating, and I am probably going to have to use some other program to create my logo since I cannot use the work space because of this idiotic blue learn bubble that won't go away and can't be moved, apparently.

    21 votes

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    19 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. Align to key object automatic selection in align Panel

    In the new update (24.2) I have "align to artboard" as a default but when I select multiple objects it automatically selects "align to key object" even after choosing the other multiple times. This is a new issue.

    Windows 10
    Ryzen 2700x
    nVidia gtx 1660
    16gb RAM

    267 votes

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    128 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

    Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

    The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

  3. Dialog box pop up warning when opening the application for IllustratorGc.jsx

    Illustrator version:25.3 (updated today to run natively for M1)

    Hardware Specifications:
    MacBook Pro M1
    OS: macOS Big Sur 11.4

    I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.

    I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application…

    8 votes

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    10 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Wacom pressure not showing on menus illustrator 25.4.1

    Wacom pressure not showing on menus illustrator 25.4.1.
    But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
    And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried…

    4 votes

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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Tab forces viewport to jump when panels are docked

    When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.

    1. Load Essentials Classic workspace
    2. Open any document with art in it (the more complex the better)
    3. Press Tab — viewport moves (and it is slow!)
    4. Press Tab again to show all panels
    5. Undock every panel and toolbars to make them float (including Control panel)
    6. Press Tab — viewports stays in place (and it is almost instant!)

    So the position of viewport should not…

    8 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. 楕円シェイプを含む選択範囲に対して回転をかけると変形パネルの高さの数値がおかしくなる

    楕円シェイプとその他の図形が同時に選択されている状態で回転をかけると変形パネルのHが異常な数値となる。

    環境
    macOS10.15.6 Illustrator ver.25.2.3

    再現手順:
    1. 楕円シェイプとその他の図形を描き全てを選択する。
    2. 回転ツール又は変形パネル等を利用して選択範囲を任意の角度に回転する。
    3. 変形パネル上のHの数値が選択範囲の正常な高さを示さない。

    期待する結果
    変形パネルの高さの項目が選択範囲の高さを正常に表示する。

    実際の結果
    変形パネルの高さの項目が選択範囲の高さを正常に拾わない。

    とりあえずの対処法ですが、シェイプを拡張することにより通常のpathItemとすると意図した数値が得られるようになります。

    7 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「楕円シェイプを含む複数図形を選択して回転すると、オブジェクトの高さ(H)の情報が正しく数値反映されない」という問題ですが、検証でも再現いたしました。

    今後、開発状況などのアップデートがありましたら、こちらでご報告いたします。

    今後ともよろしく願いいたします。

    Illustrator チーム

  8. Illustrator 2021

    The bug is ILLUSTRATOR 2021 itself.
    - tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
    I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Home screen user interface not fully loading - looks like script - can't open templates either

    when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.

    3 votes

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Object redraw issues

    Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.

    2 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Save on your computer or to Creative Cloud Dialog

    When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.

    3 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Inaktive Objekte "Mitten" darstellen fehlt ...

    Seit einem der letzten Updates (AI CC 25.4.1) fehlt folgende wichtige Funktion:
    In der Darstellung "Kontur" werden die Mittelpunkte (Mitte) der Objekte nicht mehr eingeblendet. Das betrifft alle Objekte auf der Arbeits-/Zeichenfläche.
    Lediglich bei dem aktiv ausgewählten Objekt wird der Mittelpunk gezeigt.
    Ich kann nicht mehr den Mittelpunkt eines (aktiven) Objekts auf den Mittelpunkt eines nicht aktiven Objekts ziehen, da ich diesen nicht sehe.
    Wenn ich die Intelligenten Hilfslinien aktiviere wird mir dabei etwas geholfen, da die "Mitte" des Ziel-Objekts angezeigt wird.
    Mit zwei, drei Objekten auf einer Seite ist das noch vertretbar (aber nicht wirklich akzeptabel). Mit vielen Objekten…

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Selection in the right pane

    Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
    This bug was not present in the former versions of Illustrator (Windows).
    Regards,
    Pascal Garin

    1 vote

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Object\Filters menu item lacks hotkey

    When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).

    5 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Annoying undo behaviour - please don't undo the values in the dialogs

    It has been like this forever but it is very annoying all the same: when you have selected an object and you hit Return to move it by a value of n px, and you undo that action, the x and y values in the Move dialog have been restored to their former value. 99% of the time this is annoying and not what I need. I want the value to be remembered and not undone. I only want the OPERATION to be undone.

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. 25.3.1 (64 bit) Fit on screen remains active after selection

    When selecting "Fit on screen" the selected screen size remains active and next key press is added to % size

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. dark mode

    In macOS dark mode, the parameters is all white when you choose them.

    3 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Leading space drop down menu

    Hey Adobe, on my Mac mini m1 the leading space from the contextual menu's is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. ( I'm working in a 4>2k scaled mode on my screen)

    1 vote

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Stop "Get started with fun and interactive tutorials" permanently

    Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.

    There's two options on it:
    - "Remind Later", which temporarily hides the tooltip
    - "OK", which opens a tutorial panel and temporarily hides the tooltip

    There needs to be an option for "Never show this stupid thing again"

    5 votes

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bounding Box is invisible on Apple display, but not on MacBook

    I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)

    1 vote

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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