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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8071 results found

  1. Locking child objects in a locked top layer is not respected when the layer is unlocked and won’t toggle back

    If I have a layer locked and I click a pale lock icon next to a child item, the lock becomes solid, as if I am overriding the 'the parent is locked' status... but it can’t be toggled back.

    More of it, I expect this overridden status to stay when I unlock the parent — instead it gets dropped.

    4 votes

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    1 comment  ·  Layers  ·  Admin →
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  2. CC Libraries don't retain Lab values of swatches

    If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

    The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it…

    2 votes

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  3. Zooming in and out is super delayed and slow. Only works fast with control + y.

    Lenovo thinkpad x1 / Illustrator v 29.5

    Whenever i try to zoom in and out, it is super delayed and laggy. It doesnt happen when I do control + y though. I checked my storage space and thats fine. It is only with illustrator.

    See video below:

    1 vote

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  4. Recolor window appears out of frame when in isolation mode

    When in isolation mode, the top of the Recolor window is out of frame, so I can't move it. Unfortunately, it pops up right over the artwork, so I can't use it.

    I tried moving the panel when not in isolation mode, but it still pops up over the artwork and out of frame in isolation mode.

    1 vote

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  5. Smart Quotes not working properly

    If deselected “Smart Quotes (“‘)“ , upon keying in a prime (') or double prime (") AI still convert the primes to quotes. My work needs to communicate dimensions (eg, 5'–6" × 2'–0") and with First Nation orthographies Mi'kmaw First Nation that require access to these standard characters. This needs to be fixed.

    1 vote

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  6. Smart Guides not working on Ai 29.2.1

    Smart Guides are not working. Nothing happens when I try to turn them on I have adjusted the settings in preferences, everything looks right they just don't show up.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  7. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote

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  8. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and…

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  9. SVG保存時にスワッシュ字形等が書き出されない

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント(スワッシュ字形が有効なもの)を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback…

    2 votes

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  10. Slow and Laggy on Latest OS MacOS 15.2 Beta

    While using the app since the OS update (15.2 Beta (24C5089c), selecting any items is very slow and often registered as a move instead of select, pretty unable. Also flagged with Apple in case its there side.

    3 votes

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    4 comments  ·  Performance  ·  Admin →
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  11. Please allow files to reopen after crash/restart/reopen

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but…

    3 votes

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  12. Snap to point no longer works after update

    Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  13. CS2形式(AI、EPS)で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024(v28.7.1)を使用して、CS2形式(AI、EPS)で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

    2 votes

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  14. Only one pattern fill of many gets scaled when Transform Object option is disabled in the Scale dialog

    Take a look at the attached file and watch the GIF.

    I have an object with two pattern fills assigned, and I want to scale them both at once, but to leave the object unscaled.

    But when I call Scale dialog and uncheck 'Transform Object' option — only one of two fills gets scaled — the currently chosen one in the Appearance panel (despite my attempt to pick 'Path' there to somehow make my intention clear).

    Fill/Stroke Selector also displays the affected fill — and I surely understand it can’t have both. But what can we do to make it…

    3 votes

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  15. Search for a file name in the Save As dialog on Mac doesn’t work

    When saving a file, searching for a filename, to add a V2 or FINAL as the end of the file name, does not work.

    I am using illustrator 2025 on Mac OS 15.4.1

    I have made sure that illustrator has full disk permission. See attached screenshots.

    2 votes

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  16. I have no idea what's going on when I try to save an image as Adobe PDF

    The app does not respond whenever I try to save my work under “Adobe PDF”. This has caused me to lose some of my works. I tried reentering Illustrator multiple times and yet it still happens.

    1 vote

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  17. White arrow to bind end-points in a design isn't functioning correctly. It doesn't allow to correct the curvature on a trace nor bind traces

    When I want to correct the curvature on a line or bind two ends of a line together, the white arrow function doesn't allow me to do so and moves the trace randomly on my design (just as if I were placing a picture on Microsoft Word: it moves everything at it's will...)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  18. Paste Remembers layers not working in 29.0 - 2025 update

    Just updated to the 2025 version of Illustrator 29.0, Desktop PC, and none of my layers are being applied when copy/pasting between files. Everything just pastes into the currently selected layer.
    The "paste remembers layers" option is ticked, I've restarted and I've reinstalled. I'm hoping for a hotfix soon, otherwise I will need to revert to 2024.

    5 votes

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    4 comments  ·  Layers  ·  Admin →
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  19. Do not scale text when you have a text style applied

    When I have selected multiple blocks of text or lines of text, I would like the option to scale the bounds as if I were selecting only one field, without scaling the font size — especially when a font style is applied. Alternatively, it would be helpful to have an option within the font styles to lock scaling. I often work on menus and need to lock scaling when moving or resizing groups of items. I wouldn’t mind needing to manually update the font style if I choose to scale text after locking document scaling.

    1 vote

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  20. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    Under Review  ·  MIE responded

    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


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