8141 results found

1. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

   macOS Sequoia 15.6
   Illustrator 30.0

   Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

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   Need More Info  ·  9 comments  ·  Selection  ·  Delete…  ·  Admin →
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2. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in e.g. InDesign, you get an old version)!

   Steps (as far as I can gather):

   1. An Illustrator file has been opened in Illustrator 29.8.2.
   2. The illustrator file has been saved (File > Save) - likely a couple of times - then closed.

   Result: AI file with outdated version in the embedded PDF. All other apps show the wrong version.

   To fix it, all we have to do is re-save the file, and then it works. So it's not consistent, and hard to reproduce.

   At least during this last occurence, the user was working from home via VPN, so the network connection was a bit slower than usual if that matters. The Illustrator preferences for saving should be the default settings (attached screenshot). I believe the setting for "slow networks" does so that Illustrator saves the file locally before transferring it, so network speed shouldn't affect the result?

   Since it has happened at least a few times, we now have to manually check every time we save a file if it is actually properly saved (by checking it in InDesign/FrameMaker/etc. to verify the latest changes are included). Not good.

   We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

   Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

   It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in… more

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Select Same and Change Case commands are disabled for type

   Menu Bloqueado
   Al seleccionar Opciones, están bloqueadas en algunas ocaciones.

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   Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Images in file are not showing even though the file is already relinked

   The artwork doesnt showing the preview eventhough there are no file lost.

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   Need More Info  ·  2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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5. アウトライン

   テキストにアピアランスでオブジェクトのアウトラインをかけ画面を動かすと、CPUアウトライン表示になりクラッシュ。再起不能となりそのデータは復旧不可になる。

   ver 29.8.2
   Macbook Pro M4
   Sequoia 15.6

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Once you start typing a font name in the Font Browser the scroll wheel stops working

   Once you start typing a font name in the Font Browser the scroll wheel stops working.
   Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.

   Arrow keys still work.

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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7. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

   Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

   This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

   It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

   Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

   This issue has been affecting productivity and font management for a long time.

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   Under Review  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Phantom objects in Finder Preview and when imported into Photoshop

   I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add the .ai file as a Smart Object layer in my Photoshop file, the phantom objects are there. If I attempt to edit that Smart Object, Illustrator opens up and shows the phantom objects are not there. Saving and closing DOES NOT FIX IT. Sometimes toggling the visibility of the Illustrator layer the objects are on and then saving fixes it. Sometimes toggling to outline mode fixes it. Sometimes moving the .ai from one folder to another, brings the phantom objects back. Why is this happening? How do I make it stop?

   I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add… more

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Live text converts to outlines when copying and pasting within Illustrator

   When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.

   This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.

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   Need More Info  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. 画像配置の際のフォルダ When placing or relinking images, Illustrator no longer remembers the folder location

    画像配置の際、複数回使っている同じ画像でもフォルダを記憶してくれず、大変に困っております。
    以前のように、一度フォルダを指定したら同じ場所を自動的に参照してくれる仕様に戻していただきたいです。
    制作作業において非常に不便で、効率に大きく影響しています。

    When placing or relinking images, Illustrator no longer remembers the folder location — even for multiple links that use the same image.
    It would be very helpful if Illustrator could once again remember the previously used folder, as it did before.
    This current behavior is extremely inconvenient and has a serious impact on workflow efficiency.

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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11. Generate Image says the the prompt is against guidelines

    So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??

    2 votes

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    Need More Info  ·  4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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12. Use Artboards option disabled when exporting as PDF – even in new multi-artboard documents

    Description:
    In the current Illustrator version, the ‘Use Artboards’ checkbox in File ▸ Export ▸ Export As... ▸ PDF is greyed out and cannot be selected.
    This happens even in a new document with multiple artboards (e.g. 3 pages with simple shapes).

    Steps to reproduce:
    1. Create a new document with 3 artboards
    2. Add simple objects on each artboard
    3. Go to File ▸ Export ▸ Export As… ▸ Select PDF
    4. → “Use Artboards” option is greyed out

    Expected result:
    “Use Artboards” should be selectable so that Illustrator exports each artboard as a separate PDF file.

    Actual result:
    Option remains disabled; Illustrator exports a single combined PDF instead.

    Environment:
    - Illustrator version [29.8.2, e.g. 28.0.1 Windows 11]
    - Tested with and without PDF-compatible AI saving
    - No linked or embedded content involved

    Impact (Urgency):
    This issue prevents multi-page export workflows, critical in professional environments (e.g. signage, print production, packaging).
    It requires manual scripting or third-party tools to achieve basic multi-page PDF export, which significantly slows production and increases error risk.

    Please confirm if this is a known issue and if a fix is planned.

    Thank you - this is a critical production blocker for multi-artboard workflows.

    Description:
    In the current Illustrator version, the ‘Use Artboards’ checkbox in File ▸ Export ▸ Export As... ▸ PDF is greyed out and cannot be selected.
    This happens even in a new document with multiple artboards (e.g. 3 pages with simple shapes).

    Steps to reproduce:
    1. Create a new document with 3 artboards
    2. Add simple objects on each artboard
    3. Go to File ▸ Export ▸ Export As… ▸ Select PDF
    4. → “Use Artboards” option is greyed out

    Expected result:
    “Use Artboards” should be selectable so that Illustrator exports each artboard as a separate PDF file.

    Actual result:… more

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. Alt & drag to copy not working.

    I only read one post about this problem with a GIF example. I'm working on Windows desktop, every time I try to alt + drag to copy something, at first it creates a copy, but when I release the mouse or keys (tested many combinations), it ends up only moving that object to that place instead of creating a copy. It's really frustrating because it's making my job difficult.

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    7 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Created Dimensions change their snapping positions

    I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
    Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
    I did realize at that time and can't even go back to when it was good.

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Text is not working

    My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Not able to trim or crop properly

    i am trying trim but its not working properly

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    Need More Info  ·  1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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17. Releasing Shift when resizing an area type with Alt+Shift (but still holding Alt) makes the text jump

    Take a look at the GIF attached.
    Here are the steps:
    1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
    2. Hold Alt + Shift to proportionally resize the area from its center
    3. Change your mind!
    4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

    Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

    The faster you move the mouse — the larger is the gap.
    When released, the text jumps into the position of the bounding box frame (that is not where it gets rendered).

    Take a look at the GIF attached.
    Here are the steps:
    1. Create an area type, enable bounding box, click and drag a corner marker with Selection tool
    2. Hold Alt + Shift to proportionally resize the area from its center
    3. Change your mind!
    4. Release Shift while still holding Alt and the mouse key — while still moving the cursor

    Some splitting happens — the frame of the bounding box follows the cursor, but the rendered frame with the text stays in the previous registered location.

    The faster you move the mouse — the larger is the gap.… more

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Exported EMF file gets corrupted

    Illustrator (desktop version) version
    Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2

    1. Export EMF file
    2. Open the exported EMF file

    Expected result: the file opens

    Actual result: a message appears stating the file is corrupted when attempting to open it.

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the original poster, anchor was outside the artboard.

19. GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics

    When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
    It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
    I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Errors were detected but could not be corrected automatically. Please send the file to Adobe for further analysis.

    I have already tried to reset illustrator preferences, removed all unused brushed and patterns.

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    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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