Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
986 results found
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Visual glitch prevents using Illustrator when file is opened from Finder before launching Illustrator
As the title describes, this glitch occurs consistently whenever launching a file from finder before launching Illustrator.
The file seems to open, as the layers can be seen in the layers window, but the main document editing window is occupied by the welcome menu. The welcome menu cannot be closed, and the files shown in the recent section cannot be opened. See image 1.
The only way to exit the menu without closing Illustrator is to open another Illustrator file through Finder or through File > Open. Then, another visual glitch will take place: the tabs used to select the…
15 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Drag-n-drop across documents to locked layer warning
Please see the animation.
I have two documents, one with current layer is locked.
When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...But in my case it does not.
I remember seeing it from time to time, but often it stops appearing.
I have nothing as result, no warning, no message, nothing.
And it's…15 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Dropdown for stroke width in Appearance says 'mm' when units are 'px'
AI 22.0.2
All units are set to 'px'.
Appearance stroke width dropdown says 'mm'.
Stroke same dropdown says 'px' all right.15 votesClosing this report as this no longer happens in latest versions (24.1.3)
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Properties panel does not scale in width
In Illustrator CC 2018 (Windows), the Properties panel does not scale in width, so it can not be grouped with other panels (when switching, all panels become equal to the Properties panel in width).
In the transformation section of the object in the Properties panel, you can not change the size proportionally using the Ctrl + Enter shortcut. In the Transformation panel, you can do this.
15 votes -
アートボードパネルで選択を外したアートボードがアクティブになる
macOS14.7.2
Illustrator ver.30.3アートボードパネルで選択状態からクリックして選択を外すとアクティブなアートボードになる。選択を外す操作の場合は該当アートボードをアクティブにするべきではない。
再現手順
1.新規ドキュメントを開きアートボードを２つ追加する。この状態では３つ目のアートボードがアクティブになる。
2.アートボードパネル上でShiftキーを押しながら２つ目、１つ目のアートボードを順番に選択する。ここまでで、アクティブなアートボードは１つ目になる。
3.アートボードパネル上では３つのアートボードが選択された状態となっている。
4.Commandキーを押しながら２つ目のアートボードをクリックする。アートボードパネル上では２つ目のアートボードの選択が解除されるが、クリックされた２つ目のアートボードがアクティブになる。
アートボードパネル上では１つ目と３つ目が選択された状態であるが、２つ目のアートボードがアクティブになることで、実質的には３つのアートボードが全て選択された状態になる。
この状態で前面へペーストを行うと全てのアートボードにペーストされる。期待する結果
アートボードパネルで選択を外したアートボードをアクティブにしない。実際の結果
アートボードパネルで選択を外したにも関わらず、アクティブなアートボードになることで、実質的には選択を外した状態とはならない。EN
When you click a selected item in the Artboards panel to deselect it, that artboard becomes active. Deselecting an item should not make that artboard active.Steps to reproduce
1. Open a new document and add two artboards. In this state, the third artboard becomes active.
2. In the Artboards panel, hold down the Shift key and select the second and first artboards in that order. Now, the first artboard becomes active and In the Artboards panel, all three artboards are selected.
3. Click…14 votes -
アートボード左上の角に丸が表示される ／ Brush tip shape appears in top-left corner of the artboard
再現手順
1. Illustratorを起動して新規ドキュメントを作成する
2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される回避策
- ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
- 丸が表示された後でも、ブラシツールに切り替えると消える一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。
- MacOS14（Sonoma）+Illustrator2025（29.5）で確認
- Windowsでも同様の手順で再現するそう
- これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである
表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。
Steps to reproduce:
- Create a new document in Illustrator.
- In the Brushes panel, click a Calligraphic Brush thumbnail.
- A round shape appears in the top-left corner of the artboard.
Workaround:
- Switching to the Brush Tool before clicking the brush prevents this.
- Switching to the Brush Tool after the shape appears will remove it.After switching to the Brush Tool once, it won’t appear again during the session.
Notes:
- Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
- Also confirmed…14 votesClaimed to be fixed in the latest 30.3 general release. Please update, check, and comment back it the tip ever shows up again.
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Broken overprint preview in 28.7.1
Hi, the overprint preview is broken in the newest version of illustrator.
I have describved the issue in ttopic:
https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/1485774314 votesWe have fixed this issue in 29.0 (MAX) and 28.7.2 releases.
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14 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Eye icons are broken in all panels
Unlike Photoshop, Opt/Alt+clicking an eye icon in Layers and Appearance does not hide everything else but the clicked item. The second Opt/Alt+click should revert the operation.
Same should apply for lock icons.
Then, clicking and dragging the cursor down through eyes to show/hide everything below the pointer works only in Layers — but not in the Appearance, where this is as much important as in Layers.
14 votes -
Preferences dialog window opens small, tiny, shrunk, and I can't access any settings
Problem with Preference panel in Illustrator since the last update of the app.
A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.14 votes -
Window and panels moving when Mac goes to sleep
There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.
There are comments on this thread that confirm
this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):
https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...
please, Adobe support, address this issue.
14 votes -
Holding Ctrl does not enable Constrain Proportions for artboards
If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.
Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.
14 votes -
Illustrator window shrinks, size not big enough, can't open the illustration
When I try to open a document from my drive, I get a pop-up window that says: Can't open the illustration. There is not enough room for the window; increase document area and try again.
I've only had this issue since the last update. What can I do to fix this?
14 votesClaimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Holding Shift (or Ctrl) to move RGB sliders together in Color panel doesn’t work when color is white
A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel
This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).
However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.
It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.
Thanks…
13 votes -
The Search field is missing on the Home Screen in Your Files section
Having a search bar would save us a lot of time.
Basically when I want a specific file and I know the name I have to swipe and look thru almost a thousand of my files to find it… if there was a search bar I would be able to type in the project name and access my files in seconds vs 10-15 minutes… I have a lot of projects…13 votesReported as fixed in the latest general release.
Please test and check if it works as expected for you, and comment back if it still lingers.
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An action set can’t be dragged into the topmost position
For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
Minor, but still a bug.13 votes -
Stuck on Rotate or Reflect Tool - Wacom Input Device
I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.
When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a…
13 votes -
accept both full stop and comma as decimal separator
Illustrator is very picky when it comes to entering decimal fractions in input fields. E.g. when using Dutch as keyboard language, the . is not allowed, and ignored, so we have to use the comma, which does not reside on the num keypad.
Please make Ai accepting both the . and the ' as a decimal separator.13 votes -
Zoom Tool – Zoom out sometimes doesn't work
I often zoom out by selecting the Zoom Tool from the toolbar, then holding down 'Option' and clicking the mouse to zoom out. This does work most of the time, but sometimes it doesn't work and I have to click another tool option then click back to Zoom for it to work properly.
Not sure if there's something specific I'm doing before to prevent it from working, or if it's just random.
Illustrator 22.01 Mac
13 votes -
Misalignment in control panel for symbols
See image attached.
Here and everywhere baselines in control panel captions must match.13 votes
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