754 results found

1. Cannot select objects with selection tool

   If I have a layer set to preview mode and it is above another layer that is not in preview mode, I cannot select objects in the preview mode layer when the objects are above an object in the lower layer. I have tried zooming in as close as I can and the selection tool will still not select an item in the preview mode layer. I can get around this by hiding the non-preview mode layer or selecting the object in the layers panel.

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2. Expanded pucker/bloat effect is a circle or ellipse in SVG

   Windows 10, Illustrator 23.0.1

   1. Create a circle or an equilateral rectangle.
   2. Apply the Pucker & Bloat effect; either one will do.
   3. Expand appearance. Check that the effects are now regular paths.
   4. File > Save As > SVG Result: Either check the saved SVG or view the code. The shape that was a circle will be generated as a circle, the rectangle will be an ellipse.

   Expected result: The SVG displays the paths as they appear in Illustrator.

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   No longer happening in latest builds.

3. Distribution tools and selected points.

   In the new update v23.0, when you select individual points the distribution tools don't work correctly.

   2 votes

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4. Move tool also pans the view

   When ever I move an object the view also moves, it is very disconcerting. Never experienced this before using lower versions.

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5. Circle size change when rotating

   When I rotate a perfect circle, the size changes up to .004”. A 15”x15” circle, when rotated 17.184° becomes a 15.004”x15.004” circle. I know it may sound trivial, but I’m creating technical drawings that have to be accurate to the ten thousandths of an inch.

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. Opacity Mask is acting funky. I paste in place an object. Exit Opacity Mask, and it's gone when I go back.

   Having a bug where I paste in a graphic and neither clipping, nor invert work with my vector object. I then exit the mask to go back to the artboard, and when I go back my art is gone. I've updated all the apps for CC. Thanks.

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7. Adding extra points and distorting paths after using Eraser and Scissor Tools

   When I use the eraser and scissor tools Illustrator decides to add points to my existing shape. In the image I have attached all lines should be straight or have a slight curve on the corners. I did not add those points and didn't even know they were there until I zoomed out. I just updated Illustrator to its current version. If someone else is having a similar issue or know how to fix it please let me know.

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   28 votes

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8. Tools not working.

   Some tools not working. When I click on the text tool I get something that looks like a pencil with a circle with a slash through it underneath the pencil-brush-pen-line tools. I deleted preferences and nothing helps. This is very aggravating.

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9. Free Transform Tool hidden under Puppet Warp in toolbar

   Illustrator CC 2018 22.1.0

   The Free Transform Tool is no hidden under the Puppet Wrap Tool. The Free Transform Tool should be the default tool. The Puppet Transform Tool should be the one which is hidden.

   In a typical day we use the Free Transform Tool quite frequently, while we almost never use the Puppet Wrap Tool. I do not speak for everyone, but only for our design studio and in my personal experience.

   Before someone posts something about keeping the bounding box visible, please be aware that to remove as much useless clutter from our drawings while editing an object we almost always keep the following hidden: the Bounding Box and Corner Widget.

   Hiding these two items create efficiencies in our drawing routine and removes unneeded clutter when editing objects.

   Corner roundness can be edited in the control bar and bounding box can be revealed only when needed using the Free Transform Tool.

   By default these should be hidden for power users (my opinion). They can be turned on if needed by other users.

   Illustrator CC 2018 22.1.0

   The Free Transform Tool is no hidden under the Puppet Wrap Tool. The Free Transform Tool should be the default tool. The Puppet Transform Tool should be the one which is hidden.

   In a typical day we use the Free Transform Tool quite frequently, while we almost never use the Puppet Wrap Tool. I do not speak for everyone, but only for our design studio and in my personal experience.

   Before someone posts something about keeping the bounding box visible, please be aware that to remove as much useless clutter from our drawings while editing an… more

   12 votes

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

10. ILLUSTRATOR CRUSHES WHEN I CLICK ON THE BRUSH TOOL.

    Illustrator crushes everytime I click on the brush tool. I have reinstalled the Illustrator and its not working. I am using a hp z800 running windows 10 with Nvidia Quadro K2000 as my gpu. Please Please Help

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

11. Image Trace has a problem keeping the artwork in the same location from the original.

    Illustrator version 22.0.1

    Image trace seems to have a problem keeping artwork in the same location from the original. Screen Shot 1 shows some text that I have rasterized to be image traced. I work at a die making facility so rasterized images need to be made into vectors for our CNC machines to "read them."

    As it stands, if I image trace this text it is going to be transposed to the right and below the original. The image traced result in Screen Shot 2 is the magenta color. My original rasterized image is in black. When this specific problem comes up we have to manually move the image traced result back over the top of the rasterized art to ensure that it is in the exact position or our CNC machines will be off and ruin dies by milling into image area.

    Illustrator version 22.0.1

    Image trace seems to have a problem keeping artwork in the same location from the original. Screen Shot 1 shows some text that I have rasterized to be image traced. I work at a die making facility so rasterized images need to be made into vectors for our CNC machines to "read them."

    As it stands, if I image trace this text it is going to be transposed to the right and below the original. The image traced result in Screen Shot 2 is the magenta color. My original rasterized image is in black. When this specific… more

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    19 votes

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12. Small enhancement for the new Global Edit Tool

    Hi there!

    I’m playing with this new feature on Illustrator 23, “Global Edit” and I find it absolutely fantastic.

    But, there is a small drawback when you are editing an object: once your are in “Global Edit Mode”, when you change to White Arrow (Direct Selection Tool) to modify some individual component of your original object, lot of times you need to firstly UNSELECT ALL just to be able to select some individual point/s to edit (in order to see that edition being cloned along all similar objects interactively).

    And here comes the problem: once you unselect all with the White Arrow in your original object, then your “Global Edition Session” finish, and no matter you select a single point in your original object to be moved, those changes no more are translated to the similar objects.

    The first workaround for this is to NEVER “unselect all” in your original object, using the White Arrow, and maintain at least a single selected point. Then you can combine SHIFT+White Arrow to select/unselect what you need, in order to be modified and to see all those changes reflected in the similar object. But this method can be unnecesarely convoluted…

    Another workaround is to use “Isolate Selected Object” just after pressing “Start Global Edit”, in order to manipulate those individual points/curves in your original object using the White Arrow. The problem with this second workaround is that being in “Isolated Mode”, then our changes are not interactive or “real time”. We need to exit from that Isolated Mode in order to see all our changes being propagated to similar objects…

    What I would like to see is that once we press “Start Global Edit”, we could change to White Arrow, and we could unselect all, and then we could start to edit all those points, curves and tangents in our original object. This would we much more elegant and direct IMHO.

    Hi there!

    I’m playing with this new feature on Illustrator 23, “Global Edit” and I find it absolutely fantastic.

    But, there is a small drawback when you are editing an object: once your are in “Global Edit Mode”, when you change to White Arrow (Direct Selection Tool) to modify some individual component of your original object, lot of times you need to firstly UNSELECT ALL just to be able to select some individual point/s to edit (in order to see that edition being cloned along all similar objects interactively).

    And here comes the problem: once you unselect all with the… more

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13. Blob Brush leaves temporary marks

    When I'm moving around the cursor, without pressing any buttons, and have the Blob Brush tool selected I get these marks. They disappear if I switch to the selection tool.

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    39 votes

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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

14. CMD + D keys not working, and unable to rotate and copy object multiple times around object

    Trying to rotate object multiple times around a circle, but CMD + D not working. Also when using rotation box, after clicking 'copy', command box automatically exits without even clicking OK and i'm taken back to drawing board without being given option to copy object again.

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

15. brush pressure lag

    the new update makes the brush with a calligraphic pressure sensitivity lag on the beginning of the stroke. it makes it next to impossible to get a clean start to the line.

    5 votes

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16. Masking in Illustrator not Working

    The masking isn't behaving as normal in illustrator CC. I'm not sure if something is amiss on my end, but my standard workflow isn't giving me the results I'm expecting.

    2 votes

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

17. Smart Guides no longer work.

    Smart Guides no longer work in Illustrator

    10 votes

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18. Rectangular grid tool malfunction in 2019

    When drawing a grid, the rows are squeezed asynmetrically.
    Columns are good.
    Bug came in version cc2019.
    The default skew is now -500%. Normal is 0%
    MAc version

    2 votes

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19. Wacom incaccuracy when resizing objects

    Wacom (Intuos5 - L - newest drivers)
    Clean OSX high sierra
    MBPPRO mid2015
    New illustartor

    There is some bug with precise operating with wacom.
    I can't resize simple object with bounding box.

    When i try to do this, in 99% cases object is rotating instead of resizing.

    When i use trackpad - there is no problem.

    cc, cc2017 / 18 / 19 Still innacurate precision.

    1 vote

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

20. Brush Pressure exceeds set size/variation

    When drawing with the brush in CC 2018, the brush size of the stroke can exceed the set size and variation. For instance, If I have a brush size of 3 and variation 3, when drawing pressing very hard, the stroke size will go above 3 pts. in CC 2017 the brush stroke was limited to brush size.

    35 votes

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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi, all.

    As per the investigation done by the engineering team, the issue is not a bug, but an expected scenario.

    Variation means that it should go both above and below the set size.

    So a 3pt stroke with 3pt variation will draw from 0 to 6 pt. Kindly reach out to us incase you have any queries.

    Regards, Aishwarya G Gadodia

    Illustrator Team