665 results found

1. Type on Circle Path Centers at 45º

   When I type on a circular path, something I've done a million times, it now centers at 45º instead of 90... despite anchor points at the cardinal NESW.

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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2. Letter outlines distorting bug

   In type, I noticed that some curve points looked like they had 'kinked'.
   But checking the Glyphs font master and the generated font, all was fine.
   Strange thing is that in Illustrator the actual vector line is correct (no kink, in highlighted blue on the attached image) but the black-filled area DOES have a kink (see the version where I added a magenta outline - the circle indicates a kink).

   It’s like Illustrator is rounding off the values of the point placements when rendering on-screen displays, but still preserving the actual paths (which are not seen when printed - just the rounded version).

   Font sample is 60pt, image is counter of '6'.

   In type, I noticed that some curve points looked like they had 'kinked'.
   But checking the Glyphs font master and the generated font, all was fine.
   Strange thing is that in Illustrator the actual vector line is correct (no kink, in highlighted blue on the attached image) but the black-filled area DOES have a kink (see the version where I added a magenta outline - the circle indicates a kink).

   It’s like Illustrator is rounding off the values of the point placements when rendering on-screen displays, but still preserving the actual paths (which are not seen when printed - just… more

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3. Selection tool not working with Text

   Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

   OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the selection tool like the direct selection tool and manually move each corner.

   Sometimes, when I click on one piece of type (area or point) another nearby type chunk will select instead. And any formatting I apply gets applied to the wrong text.

   Other times, I can't get the text to select at all. Or clicking on one piece of text will select something completely different (another line of type or a shape).

   This issue resolves itself if I close and reopen my document, however this is extremely disruptive to my workflow. It is also not a RAM issue- I just upgraded from 8gb to 16gb and had this problem on both machines.

   It seems to have started once I updated Illustrator or to High Sierra. For reference, I use an imac display monitor connected via hdmi cord to my laptop when working in illustrator. This issue happens whether I am working on the display screen or my actual laptop screen.

   Ive been working in illustrator for almost 10 years and I've never had this happen before (even on very slow machines in the earlier 2000s).

   Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

   OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the… more

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   19 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All,

   Thanks for reporting this issue.
   We are getting response from users that they are facing this issue no more on Latest Illustrator released version .Hence marking this issue as resolved.

   In case you are still encountering this issue.
   Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com .Please mention the title of this issue as the subject of the mail.

   Regards,
   Ankit Goyal
   Illustrator Team

4. typing in Hebrew

   Whenever I try typing in Hebrew the letters go in the wrong direction, and I have no option in the paragraph pannel to change it as I know there is supposed to be. What should I do?

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5. KERNING ON EXTENDED SELECTIONS...

   My kerning worked just fine about an hour ago, but now every time I try to add a custom kerning value it gives me the warning: Kerning on extended selections can only be set to Auto or 0.

   I can't seem to get this to go away.
   I uninstalled & reinstalled Illustrator and it is still happening.
   I tried many fonts of different types, and it still won't work.

   -Chris

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   36 votes

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   45 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

6. Glyph rendering bug with bitmap OT-SVG fonts

   Glyphs that consist of a single-colored bitmap image are not rendered in text frames nor in the Glyphs panel.

   When we start using them within a text frame, they also break the rendering of all subsequent characters (they disappear).

   To reproduce, enter the character "m" in the attached AI file.

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   Completed (Comments Open)  ·  Anish Kumar responded

   Hello ,

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3 .
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

7. General Performance Issues and Font Issues

   The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.

   I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.

   macOS Mojave Version 10.14.02 (Issue appears also in older versions)

   The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save I will see a older version of my design in illustrator, which makes working on the artwork confusing, did it save, delete, what happend. After I re-open the file everything is back where I saved it.

   Another issue that I run into is that If I select a object a bigger bounding box appears, containing other elements somewhere on the artboard. In relation to that I'm also sometimes unable to select objects and move them, the bounding box moves or the object jumps back to its position.

   I can't explain the issues more, I just share my experience and these issues happen randomly so capturing those is like catching air. I taked already with the adobe support and followed all instruction but the team still don't know what it is and how to fix it.

   I wish that in 2019 the overall performance of illustrator gets better.

   Happy new creative year 2019

   The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.

   I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.

   macOS Mojave Version 10.14.02 (Issue appears also in older versions)

   The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save… more

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8. Paragraph Styles reverting back

   Adobe for MacOS version 23.01

   I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.

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9. I fail to change default fonts in Illustrator CC 21.0.0 with the method on web

   I fail to change default fonts in Illustrator CC 21.0.0 with the method on https://helpx.adobe.com/illustrator/using/fonts.html#Changethedefaultfont. I changed the Character Styles, but type is still Song type

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10. Font Size resets to 12pt when new font family is chosen

    Changing font face also changes font size.
    Steps to reproduce:
    1. Select text with text selector tool
    2. Select a new font face from the font face drop down menu

    Expected results: font face changes while all other font properties remain the same.
    Actual result: font face and font size properties change.
    Using Illustrator v22.1

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11. Missing Buttons/Interface in Find Font

    I've recently noticed that the buttons in Find Font do not appear unless I scroll over them. This is a very recent occurrence as far as I can tell.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

12. Type properties panel bug

    Every time when changing a text's properties and deselecting it the text is reverted to size 12. Also when a different colour is applied to part of the text and deselecting it, the colour is applied to the whole text. The situation is the same with different font styles - setting part of the text in bold will result that everything is changed to bold when deselected. It happens every time.

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    23 votes

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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

13. Using scale tool on justified text results in changing line breaks

    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro

    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.

    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.

    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow on some of the lines. This destroys some very carefully set line breaks. What I want to happen is to make the text column larger with the line breaks exactly the same. This is not an issue of just scaling the text box, the text itself is also changing size - but not accurately. Checking/unchecking the "scale strokes and effects" in the transform dialog doesn't have any effect. The most frustrating thing is that once I have scaled to a new size (with the broken flow), scaling seems to work just fine - I can use the scale tool to proportionally scale the text with the "wrong" line breaks. It doesn't come up with new text flow each time.

    I suspect that Illustrator is mishandling or ignoring font tracking or kerning values when scaling.

    1. Screenshots of scaling before & after:

    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro

    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.

    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.

    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow… more

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14. Font is huge when using text

    When I try to type the text tool types in HUGE font. What do I do?

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15. Adobe Fonts dont sync properly with Typekits fonts purchased.

    My synced fonts don't show up in Illustrator. These are fonts that have been syncs for months. Restarting Illustrator does nothing. Unsyncing and resyncing fonts on Typekit does nothing

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16. Can't move paragraph indent markers back to 0 in tab panel

    Illustrator CC 2018
    Windows 10

    When I try to move the top or bottom indent markers back to zero, it snaps back to its original place.
    If I type 0 in the X: box, it doesn't work.
    If I set it to 1, cliclk in the X: box and press the down arrow on my keyboard, it doens't work.

    The only way to set it back is via the Paragraph panel.

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    21 votes

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue seems to be fixed in the latest version of Illustrator.

    Please try to test it and reply back if it works as expected for you.

17. Cannot use alt with eyedropper to apply sampled style to other sections of text

    Cannot use alt with eyedropper to apply sampled appearance to other objects
    Mac OS High Serra 10.13.3
    Illustrator CC 2018 (22.1)

    I used to (in CS6) be able to copy a text style by using the eyedropper once and then holding alt to apply it to other sections (the eyedropper icon would be mirrored left-right when holding alt).

    Now if I hold alt, I'm getting the hand (pan) tool.

    How can I get the "apply style" tool instead please?

    NB: it still works with objects (background of text area in the example video), but not with text anymore.

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    2 votes

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18. Text content differs from "path" preview to print preview

    Text content differs from "path" preview (Cmd Y) to print preview (or GPU). In my example, the word "Optipro" appears at the GPU Preview and disappears when I use the Cmd Y preview.

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    I could not understand much looking at the screenshots.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

19. Fonts not syncing

    Hello, my fonts are showing up after I sync them from Typekit. All off my fonts that I have downloaded are not showing up. Please address. Thank you.

    8 votes

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20. Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload

    Character Style Options won't save font size as (for example) "4.8", reverts to "4" on file reload

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