Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
671 results found
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When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.
When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.
4 votes -
Glyph
Weird Glyph problem going on. Basically we have registered "R"s on our artworks, and on some occasions the glyph is applying superscript to the superscript "R" making it half the size it should be. Font is Gotham Medium using CC 2018 macOS High Sierra, Suitcase Fusion. Even weird that its changing when I scoll around the artwork to the smaller "R"? any ideas as I'm lost. This was happening also in CC 2017
1 vote -
Text Boxes won't Scale or Flip
IllustratorCC 22.0.1 running under OSX 10.12.6
Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.
Text box scales or flips horizontal, as in all previous versions of AI.
Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."
4 votes -
CC 2018: Objects on top of textframes are no longer selectable
I made a clear video to illustrate this (annoying) bug.
My colleague has not yet updated Illustrator and is using the latest 2017 version.
I have updated to 2018.https://www.youtube.com/watch?v=h1bUmXCcssg
In the video you see:
- On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
- On notebook 2: I did the exact same, but it has become impossible to select the rectangle.I cannot imagine this is done on purpose.
I understand that I would not be able to select…4 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Cannot undo paragraph or character style changes or deletions
If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.
8 votesHi Elmo,
Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.
Thanks
Anish -
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
1 vote -
Making a button - Changing stroke on text to shape adds extra point [BUG]
- Illustrator CC 2018
- I was trying to make a scalable button with the text tool:
Used text tool to write "Label", then in the appearance panel I added a stroke under Characters and then turned it into a rounded rectangle and adjusted the size to the desired shape. This did what I want, except it added an extra point it seems that causes an artifact in the shape. Is there any way you could fix this to close the shape properly/ also be able to adjust the stroke alignment for this.
- Expected a nice smooth pill shaped button
- The shape…
2 votes -
Problem selecting Text Area background with direct selection
Illustrator CC 2018
Windows 10When I want to select the background of a Text Area with the direct selection tool (white arrow), I can only do so by clicking on the edge or half a pixel inside it, or it will select the text (unless there's free space under the text, which doesn't happen if you the block is automatically resized).
I have checked on Mac, you can click anywhere inside the box where there is no text (eg the end of any line if text aligned is left) to select the background.
3 votes -
Large Amounts of Text overrun text area, disregard justification
I'm using Illustrator CC (2017).
I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…9 votesThanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
Since the recent update, some fonts randomly deactivate in both Illustrator and Indesign. Also when typing a font name in the search box of
Since the recent update (Dec2017), some fonts randomly deactivate approx every half an hour, in both Illustrator and Indesign. Also when typing a font name in the search area of the type window, the letters jumble around making it impossible to search and jump directly to the font I want - it's incredibly frustrating and time wasting.
Can you please tell me how to fix this bug1 vote -
Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.
Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.
3 votesHi Nozzle,
Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?
Thanks
Anish Kumar
Illustrator Team -
Wrapping text causes font changes and misalignment of text lines
When I wrap text around a picture, the font completely changes and the text lines become offset from the actual text, making it impossible to edit text.
1 vote -
editing type creates a new box of type
When editing type clicking on other part of the sentence creates a new box of type instead of putting the cursor in the place I will like to edit.
3 votes -
cant copy text from illustrator and paste to indesign
When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.
2 votesThe latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.
Please check if it works for you now and comment back.
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Scrolling over the Font Family closed dropdown doesn’t respect Filters applied properly
You guys are amazing. I can set my mouse over the font selection box, and without opening the drop down menu, I can scroll through fonts.
The bug is that after setting my font filter, I continue to scroll through an unfiltered list of fonts, unless I open the drop down menu.
2 votes -
Illustrator 2018 Loses ability to keep text uniform when transforming the type on path
Illustrator 2017 had the ability to, while transforming the type on the path shape, to keep the text on it the same size and proportions when doing so. I would select the path with direct selection tool, then hit command, and text would stay uniform when transforming path.
Now, in illustrator 2018, using same steps and command, type doesn't stay uniform, it gets squished.
Below are video links I recorded to show how the action works in 2017 and 2018 illustrator.
2017 https://www.youtube.com/watch?v=_8QORO_9Xro
2018 https://www.youtube.com/watch?v=XscdrAqBZR8Notice how type gets distorted when moving bounding box in 2018, but I was able…
3 votes -
Scaling type reverts to original size
I'm trying to scale up live text and it keeps reverting to the original size. This happens both with and without the shift key.
1 vote -
Delay of text cursor
- Illustrator 22.0.0 (64-bit).
- There is a delay in the text cursor showing up when it's moved with arrows or a text path is newly clicked, requiring one to wait for it before being able to continue working.
- The text cursor should be immediately visible.
- There is a delay instead of a couple seconds. (That's a long time when making many moves in a row.)
2 votesHi,
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you. -
Clicking to the side of a (point) text doens't put cursor at the end of line
Illustrator CC 2018
Mac OS X El Capitan and Windows 10This used to work on CS6 (at least on Mac): with type tool selected, having clicked anywhere in the middle of a text (point, not area), if I wanted to go to the end of the line (eg to continue typing), I could click anywhere to the right of the text and the cursor would move to the end of the line.
Now, if I do that, it deselects the text (sometimes creates a new point text.
If I want to continue typing, I have to click exactly just…
2 votes -
Group selection + free transform no longer works on text boxes to resize area without changing text
When I have a textbox open in Illustrator, in the past I could use the group selection tool to select just the box surrounding the type and manipulate that without affecting the text but now the bounding box doesn't even appear when I have the box selected without the type.
Currently to manipulate the box without the type I would need to individually adjust each anchor point on the box, the free transform tool was previously very convenient for working around the fact that there's no actual feature to distinguish between manipulating the text box and the actual type but…
2 votes
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