Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
-
Customizable Toolbar - accidental change
Great, these tear-off custamizable toobars!
But when a tool is pressed long, it can be stacked to another tool by accident easily. Getting the icon back to the previous position is not as easy.
Should be nice if this can be done as easy ase stacking two tools.1 vote -
Workspace on start up gathers to home screen instead of second screen!
Saved custom Workspace on start up gathers to home screen instead of second screen! This has only happened since the release of Illustrator 2019 - which has been the buggiest illustrator I've dealt with - horrible results to simple functionality that has never had problems in the past. very disappointed.
2 votes -
Illustator CC 2019 is low res!
Illustator CC 2019 is low res! All icons big.
Not InDesign though1 vote -
Workspace Bug
Have a strange bug. Have Dual Cinema displays with all of my palettes on one monitor. Saved workspace for this configuration. If I click to toggle between fill/stroke it resets my workspace and moves all of my palettes over to my first monitor but only in the bottom right 1/4 of the screen. If i hit "x' to toggle between fill/stroke this doesn't happen.
cc 23.0.1 Mojave 10.14.1
6 votes -
Illustrator 23.0.1 Selection Tool/dragging text box keeps unselecting by itself?
Keeps deselecting by itself when i try to grab objects and drag. When I press Shift and drag, it duplicates the text box and suddenly deselects itself?? anyone having this issue?
2 votes -
Zoomed in Home Screen? Why
The home screen in my Adobe Illustrator is 'zoomed-in' and it's not the same size as other Adobe apps. I've attached a screen shot of Illustrator vs photoshop.
3 votes -
New update (23.0.1) shows Home screen instead of my actual file until I press F
Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).
3 votesHi,
Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not? -
You took away the highlighted outlines from when I select and create objects
I cannot see the outlines highlighted on anything I select, this has ruined my ability to use this program.
I tried going into preferences and selecting the option for showing anchors when I select and it did not work either.I want the old version back, this is useless, PLEASE STOP CONSTANTLY UPDATING THIS PROGRAM
1 voteSorry to hear that you are facing this issue. Looks like you have ‘Show Edges’ option disabled. Goto View→ Show Edges and it will enable the outlines.
-
Alert appears under panels
Alerts appear underneath panels and can't be read
2 votes -
Input Boxes Floating in the Workspace
Hi, since the 2019 release I have 2 floating input boxes in the workspace, I don't know where they belong but they werent there before. If I hover over the '1' it brings up a tooltip of 'Artboard Navigation'
See attached screensnip.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator Team -
The keyboard stops to work
The keyboard stops to work with no reason apparent. I have to restart the app to fix it (for a while).
10 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Window resizes in increments
After a doc is open and the window has been open to the largest size. clicking the bottom right corner to resize the doc window feels like it is snapping to the bottom or to increments of a set size. HOW do we turn this off to resize the document window to any free flowing size ?
7 votesHi,
Sorry for the inconvenience caused,Please let me if the issue still persists. You can try changing the UI scaling in preference panel to small as suggested by frank.
-
Can't randomly rotate an object anymore
Working in Illustrator 23.01, I'm no longer to hover over the corner of an object and have the curved arrow show up so I can randomly rotate. What's up? I need this feature.
3 votes -
Close, Save and Quit File Menu options are invisible
After upgrading Illustrator to version 23.0 (Windows 7 Pro), the Close, Save and Quit options under the File Menu are invisible. This is constant.
1 votePlease accept my sincere apology for the inconvenience. It can be issue with Graphic card drivers. Please goto this link for more info:
https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.htmlIf this doesn’t resolve the issue, please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Spell Check doesn't understand what "Uncapitalized Start of Sentence" means.
While running spell check, Illustrator doesn't seem to understand that a comma is not the end of a sentence, or that the word following the comma is the start of a new sentence. See attached screen shots.
(running the version of Illustrator on Mac running OS 10.13.6)
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Gradient Window is bugged when fixed to the sidebar
When the windows is fixed to the sidebar it is not working propertly.
When its not fixed, it works fine.1 vote -
Right click on layers + Layer group shortcut don't work
Both me and my colleagues have that Illustrator is NON-RESPONSIVE every few days when it comes to shortcut keys and other UI related controls, like right clicking layers. Try and group a few layers when you can't use shortcuts or right click 'm.
Today I've spent the better part of the day trying to fix this, since it makes work near impossible.
I've restarted app, restarted PC, restarted app without prefs, updated app, restarted app and PC again, deleted prefs file (rename to OLD) and what not.
I expected it wouldn't last the entire day.
Well ... I expected this…1 vote -
Ctrl+arrows in Package dialogue
Ctrl+arrows stop at underscores in Save-Export-other 'system' dialogues, but don't in native dialogues. We heavy rely on underscores in our naming convention, so please make it work as it should be.
16 votes -
Mesh objects don't get selected when only edge is marqueed
All paths in AI get selected when you draw a marque over their edge (with no points inside selection). Segment got selected. It is fine.
But mesh objects are immune to edge marqueing, because there is no 'segment' thing for a mesh. WHY? Why don't you make the same thing as it's done for paths? Just select seam between mesh points and allow to move both points adjacent when seam is 'selected'.
I put this into Bugs, because I consider this a bug rather than request. Like 'Selecting segments in mesh is broken all these years since introduction and everybody…
17 votes -
Opacity and location overlaps with gradient bar (Gradient Panel) when expanded state of Gradient panel is docked in workspace
Gradient handles for linear and radial gradient are not responding to user input. Above the gradient input, disabled controls for setting position and opacity of stop are displayed (See screenshot).
40 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
- Don't see your idea?