8132 results found

1. Text is not working

   My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.

   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Crashes immediately when adding a leader before a "tate-chu-yoko" text in vertical orientation

   Guaranteed immediate crashing upon adding a leader in the Tabs panel to a tabbed gap right before a character that's set as tate-chu-yoko.
   Now I have to use bad workarounds just to circumvent this...
   Hope it gets fixed soon.

   2 votes

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. 文字組みアキ量設定の動作不良

   1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
   Windows10、Adobe Illustrator28.7.1

   2.問題が発生したときに実行していた手順
   Illustrator28.5以前で作成した添付の文字組み設定を、Illustrator28.7.1で開き、移動するなどすると前カッコが移動する。
   添付資料の文字組み設定を利用したテキストで、全角丸開始カッコのみ移動する。
   他の全角カッコでは問題なし。
   複数のPCで同様の症状が出る。

   3.想定していた結果
   4.実際の結果
   添付資料を確認ください。

   1件のデータ内に、上記の文字組み設定利用有無の文字列が混在しており、同様のデータが100件以上あります。大変困っています。
   現状は、Illustrator27.9.5で対処しています。

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   34 votes

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   Done (Available in Beta)  ·  12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Not able to trim or crop properly

   i am trying trim but its not working properly

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   2 votes

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   Need More Info  ·  1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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5. New document page dimensions resetting as I'm typing them

   Create a new document, type in desired page width, press tab to go down to the height field and suddenly it's reverted back to what was in those fields previously. Have to go back and re-enter the correct dimensions.

   There is a 2-page discussion about it here, including someone's video capture of it on page 1:

   https://community.adobe.com/t5/illustrator-discussions/new-document-size-value-resetting-in-adobe-photoshop-illustrator-amp-indesign-2025/m-p/14936407

   Been having the same issue here for a little while. Just been dealing with it, but it's rather frustrating.

   I'm on Windows 10, 22H2, Illustrator 29.2.1 (64-bit).

   12 votes

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   7 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Selected an object in a bottom layer makes it render on top when exporting to TIFF

   When exporting to TIFF(doesn't happen when exporting to PNG), if I have text selected at the time, it appears at the front, when there should be layers above. I have attached a sample Illustrator file and resultant TIFF.

   Illustrator 29.8
   Windows 11 24H2 26100.5074

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   3 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. 表示用に埋込んだ日本語OTFが表示されない

   macOS14.7.2/27inch iMac/i5/32GB/1TB
   Illustrator ver.29.3

   再現手順
   1.新規ドキュメントを開き任意のテキストを入力し日本語OTFフォントを指定する。
   2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
   3.指定したフォントをアンインストールする。
   4.先のドキュメントをIllustratorで開く。
   5.プレビュー用に埋め込まれたフォントが表示に利用されない。

   期待する結果
   埋め込まれたフォントを利用してオリジナルの体裁が表示される。

   実際の結果
   ドキュメントのDictionaryに含まれる「Embeded Font Binary Data」にはエンコードされたフォントが保存されるが、ドキュメントを開いた際に利用されない。

   いくつか検証しましたが、WesternフォントやCJKであってもTrueTypeであればプレビュー表示されます。AdobeFontに含まれる日本語フォントやモリサワのOTF等がドキュメントに含められているにも関わらず表示に利用されません。
   フォントのファミリー名やスタイル名の処理に問題があるように思います。

   Translated:
   Steps to reproduce
   1. Open a new document, enter any text, and specify a Japanese OTF font.
   2. Check the "Embed permitted fonts for file preview" checkbox, save, and close.
   3. Uninstall the specified font.
   4. Open the previous document in Illustrator.
   5. The font embedded for preview is not used for display.

   Expected result
   The original appearance is displayed using the embedded font.

   Actual result
   The encoded font is saved in the "Embedded Font Binary Data" included in the document's Dictionary, but is not used when the document is opened.

   I tested several things, and even if it is a Western font or CJK, it will be displayed in the preview if it is TrueType. Japanese fonts included in AdobeFont and Morisawa OTF, etc. are not used for display even though they are included in the document.
   There seems to be a problem with the processing of the font family name and style name.

   macOS14.7.2/27inch iMac/i5/32GB/1TB
   Illustrator ver.29.3

   再現手順
   1.新規ドキュメントを開き任意のテキストを入力し日本語OTFフォントを指定する。
   2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
   3.指定したフォントをアンインストールする。
   4.先のドキュメントをIllustratorで開く。
   5.プレビュー用に埋め込まれたフォントが表示に利用されない。

   期待する結果
   埋め込まれたフォントを利用してオリジナルの体裁が表示される。

   実際の結果
   ドキュメントのDictionaryに含まれる「Embeded Font Binary Data」にはエンコードされたフォントが保存されるが、ドキュメントを開いた際に利用されない。

   いくつか検証しましたが、WesternフォントやCJKであってもTrueTypeであればプレビュー表示されます。AdobeFontに含まれる日本語フォントやモリサワのOTF等がドキュメントに含められているにも関わらず表示に利用されません。
   フォントのファミリー名やスタイル名の処理に問題があるように思います。

   Translated:
   Steps to reproduce
   1. Open a new document, enter any text, and specify a Japanese OTF font.
   2. Check the "Embed permitted fonts for file preview" checkbox, save, and close.
   3. Uninstall the specified font.
   4. Open the previous document in Illustrator.
   5. The font embedded for preview is not used for display.

   Expected result
   The original appearance is displayed using the embedded font.

   Actual result
   The encoded font is saved in the "Embedded Font Binary Data" included in the… more

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   14 votes

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Scale percentages are not consistent for images.

   When placing a file without changing the scale, the links panel should display 100%.
   It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
   When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
   When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
   Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi, but when embedded, the same file shows 50%

   See this User Forum dicussion: https://community.adobe.com/t5/illustrator-discussions/placed-image-scaling-is-wrong/m-p/14865963#M420645

   When placing a file without changing the scale, the links panel should display 100%.
   It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
   When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
   When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
   Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,… more

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   26 votes

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   17 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Errors were detected but could not be corrected automatically. Please send the file to Adobe for further analysis.

   I have already tried to reset illustrator preferences, removed all unused brushed and patterns.

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   2 votes

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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10. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.

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    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    40 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It is confirmed the issue is indeed fixed in the Beta 28.7.0.65 and soon will be pushed into main build.

11. PARM Error after switching from Illustrator CC2023 to Illustrator CC2025

    ILLUSTRATOR PARM ERROR MESSAGE
    Hello everyone,
    I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
    System: macOS 15.6.1
    Apple M1 Max
    64 GB
    The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
    The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
    When this happens (regularly), Illustrator becomes impossible to use.
    I am looking for information on this issue. Is it a hardware issue, RAM, graphics card, or potential file corruption?
    At this stage, I have not yet collected any files from users who did not think to make a copy of the affected files. I only have screenshots.
    Any ideas on how to solve this issue would be welcome.

    Thanks for your help !

    ILLUSTRATOR PARM ERROR MESSAGE
    Hello everyone,
    I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
    System: macOS 15.6.1
    Apple M1 Max
    64 GB
    The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
    The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
    When this happens (regularly), Illustrator becomes impossible to use.
    I am looking for information on this issue. Is it a hardware issue, RAM,… more

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    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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12. Message d'erreur à la création d'un motif dans illustrator

    Wacom sous windows
    Illustrator v29.7.1

    Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
    Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
    Merci beaucoup

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    1 vote

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors

    OS: Windows 10
    Illustrator: 29.7.1(64-bit)

    画像(TIF)を読み込んだ際に、白黒が反転してしまう。
    以前は問題なく読み込めていた。

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    2 votes

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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14. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

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    5 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

15. The Default File Location option in missing in Preferences > File Handling

    Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

    At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.

    We, however, can toggle it with a script, with a single line:
    app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);

    or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
    /AdobeSaveAsCloudDocumentPreference 0

    So the option exists, it just doesn’t get exposed.
    I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.

    Here’s a discussion at forums about this:
    https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982

    Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.

    At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can… more

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    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Artboard label not included in exported image's name

    In the past when I export just an artboard the image name had both the file name and artboard name in it's name. Now it stopped. FIX THIS PLEASE

    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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17. Color dropdown gets drawn in the top left corner of the screen when first called

    When first called, the color dropdown appears in the top left corner of the display. The second call renders it where it should be. Also (not noticeable in the video, since Sharex doesn’t record clicks) — I had to click the chip twice to make it appear.
    Windows 10

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    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Many issues in Illustrator 2025

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When trying to move a single element, I get an error:
    Can't move the objects. The requested transformation would make some objects too large.
    No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.

    Dragging text boxes stretches the text instead of resizing the box
    When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.

    Selection issues and erratic grouping

    Some objects can't be selected at all unless I use Outline mode.

    Clicking one object sometimes causes all nearby objects to move.

    Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.

    Save and export often fail or hang

    Saving the document often gets stuck or results in a corrupt file.

    Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.

    🧪 What I’ve tried:

    Clean reinstall of Illustrator 2025

    Resetting preferences

    Unlocking all objects and layers

    Copying elements into a new document

    Using older file formats (e.g., Illustrator 2020)

    Saving as SVG and reimporting

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When… more

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    3 votes

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    Request to Contact Support  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.

    The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.

    Can you sort this issue out?

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to… more

    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Installed Fonts not showing

    Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

    1 vote

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    Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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