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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8057 results found

  1. Moving a segment with Direct Selection won’t display an alignment guide to another segment

    Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

    For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

    In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

    On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

    Please…

    2 votes

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    2 comments  ·  Snapping  ·  Admin →
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  2. 割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない

    「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。

    1 vote

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  3. Scroll wheel over Opacity input field only affects selected object if the input is NOT focused

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or…
    3 votes

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  4. Object size (width/height) swapped in control bar.

    See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.

    2 votes

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  5. Saving Process

    I recently updated my Illustrator, and I've encountered a new error. When I try to save my project, the saving process won't complete, and there are no options to cancel it. Also, it is not shown on the tasks panel. I have to open a new document and save that as a new file. After a few rounds of saving, the problem occurs again, and I have to force stop the app to prevent further issues with recovered documents.

    I would greatly appreciate your help in solving this problem. Thank you.

    3 votes

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  6. Create Gradient and Create Swatch Info don’t get played in actions

    Swatches panel’s flyout menu now has two new commands, Create Gradient and Create Swatch Info.
    When we try to record these into actions, they get added fine — but once played, nothing happens at all: no gradient gets built, no color legend appears on canvas.
    As always, these new additions don’t get integrated into the application enough... Please don’t abandon them!

    11 votes

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    1 comment  ·  Actions  ·  Admin →
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  7. 2025 Paragraph styles broken opening files created in previous versions

    Opening up previously formated files (2024) with Character/paragrah styles applied is useless in 2025!

    1 vote

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  8. SVG files open altered

    My files are continuously saving incorrectly. They look great when I save, but when I close out and open it later, things are not as they were. Anchors/handles jump out of whack, stylized effects disappear, rasterized images go blank or disappear; it is maddening. I cannot use this program if my files do not reopen as I saved them. They are exactly right when I hit save, but upon reopening, or opening in another program, they are altered in infuriatingly time-consuming ways.

    Possible related symptoms -- upon saving a file, Illustrator regularly tells me my file has been modified outside…

    1 vote

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  9. Request for Improvement: Kerning Delay with Complex Background Data in Illustrator 2025

    I am experiencing performance issues with Adobe Illustrator 2025 (latest version) in the following environment:

    Environment: MacBook Pro 2024 (32GB RAM, SSD), macOS Sequoia
    File Setup: Approximately 30 artboards with the same complex background (vector data or high-resolution images)
    Issue: Kerning and text spacing adjustments result in a ~1-second delay per operation. Hiding the background does not resolve the issue, but removing it eliminates the delay.

    Attempted Solutions:
    Disabled Navigator panel and layer thumbnails
    Toggled GPU performance on/off

    Request: Please optimize performance to ensure smooth kerning operations even with multiple artboards and complex background data.

    2 votes

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  10. Dimensions of newly created objects have numerous decimal places and don’t get adjusted afterwards

    1. After leaving the computer on for a week with software running in the background, when trying to draw a new rectangle, the dimensions will show numerous decimal places. Moreover, when attempting to adjust the dimensions afterward, the values will jump erratically.

    2. The background backup process of the software occupies main operational resources, resulting in lag.

    1 vote

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  11. Undo Release Clipping Mask Does Nothing

    I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

    I can clip and Command-Z to unclip.
    I can manually unclip and Command-Z to reclip.
    If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

    But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

    I am on…

    15 votes

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  12. Illustrator randomly substitutes fonts even though they are installed (works fine in older versions)

    In the latest version of Adobe Illustrator, I often experience random font substitution issues when opening older files. The fonts are properly installed in my system, but Illustrator does not recognize them correctly.

    For example, if I copy the same AI file 10 times and open each copy, Illustrator displays different random font substitutions each time. However, when I open the same files in an older version of Illustrator, the fonts display correctly without any issues.

    This indicates that the problem is not caused by missing fonts, but rather by how the new Illustrator version handles font data in older…

    2 votes

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  13. Adobe illustrator hangs up/not responding whenever the application is closed

    Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).

    1 vote

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    Need More Info  ·  3 comments  ·  Other...  ·  Admin →
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  14. "Learn the tools" popups appearing on their own

    The Learn popups for the tools on the tool bar keep appearing on their own whenever I am in the application. I have to wipe my mouse over them for them to disappear, just for them to keep popping up when I am using Illustrator. This continues to happen the entire time I am in the application.

    2 votes

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  15. Moving a part of a blend with any Selection tool makes it move faster than expected

    In 29.7.1 (and Beta 29.9.0.6) when I move one object in a blend with any selection tool, inside or outside of isolation, it moves twice as much.
    This is similar to this problem with symbols — http://illustrator.uservoice.com/forums/601447/suggestions/50293512

    3 votes

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    0 comments  ·  Blends  ·  Admin →
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  16. Mouse cursor disappears on Windows 11 Insider Preview

    I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

    43 votes

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  17. 特定のテキスト状態のファイルを開くと旧バージョンで保存されたファイルと誤検知される

    Windows11(macOSでも発生すると思われる)
    Illustrator ver.29.0

    再現手順
    1.新規ドキュメントを作成し文字ツールでポイントテキストを入力する。
    2.1行目を36pt、2行目を10ptで指定する。
    3.Illustrator2020形式でファイルを保存して閉じる。
    4.保存したファイルを開くと「このファイルには旧バージョンのIllustratorで作成されたテキストが含まれます……」のダイアログが表示される。変更を確認しても文字のずれなどは見受けられない。

    期待する結果
    ver.29で保存したドキュメントを開く時にダイアログが表示されない。

    実際の結果
    特定のテキスト構成にて旧バージョンで作成されたドキュメントと正確でないダイアログが表示される。
    おそらく誤検知だと思われます。

    以下のコミュニティ投稿もご覧ください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator-2025%E3%81%AE%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%A8%E3%83%B3%E3%82%B8%E3%83%B3%E3%81%AE%E3%83%90%E3%82%B0/td-p/14943654?profile.language=ja

    19 votes

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  18. Center Vertical Alignment for Area Type becomes Top when Every-Line composer is used

    Take a look at the GIF attached.
    When vertical alignment is set to Center, it works only for Single-line composer. When Every-line composer gets chosen, the alignment becomes Top instead.

    And please rename the option finally — it should be VERTICAL alignment, not horizontal: http://illustrator.uservoice.com/forums/601447/suggestions/45711817

    6 votes

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  19. The entire document fails due to the use of area text linked to different pages. Text is lost, the file freezes, won't save, or is stuck

    Mi computador es un MacBook Pro 2022 - Chip Apple M2 - MacOs Sequoia 15.5, pensaba que era un error del Mac por lo que formatee el computador y volví a instalar la suite de adobe, pero no, el error sigue, fue a partir de la actualización hecha después del sábado 28 de Junio. Desde allí el ilustrator presenta diferentes errores que detallaré a continuación:
    1. Para abrir un documento luego de haber trabajado en otro, se queda pensando diciendo que esta leyendo el documento y no lo abre, allí se bloquea y tengo que reiniciar el programa (adjunto pantallazo).…

    2 votes

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  20. When selecting all objects, there will be very severe lag, and even software crashes.

    When I select all the objects, if there are many objects, it will cause the software to crash.

    2 votes

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    4 comments  ·  Selection  ·  Admin →
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