Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8109 results found
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Error al crear cuadricula
Tengo windows 10, Ram de 8GB, Disco ssd de 900GB, procesador corel i5.
Ajusto los divisores de la cuadricula pero al crearla, los divisores verticales cambian aleatoriamente la cantidad, por números mucho más grandes. Adjunto video.1 vote -
Eyedropper not working when object is within nested groups
Illustrator V. 29.1
MacOS Ventura 13.6.2I need to be able to direct select objects that are within nested groups and then eyedropper to change how only that object looks. This feature doesn't work correctly and I don't want to have to click + click + click + click + click to get into the isolated object for every single shape I need to do this on every day. See screen recording to better explain. Thank you.
1 vote -
The vertical text get reversed in an exported PDF
July 2025 PDF export worked now when I export a PDF if a number is vertical it won't read it correctly for ex. 42 will read it as 24 it only happens with vertical text numbers
1 vote -
Holding Shift ignores Snap to Grid when creating artboards
When Snap to Grid is enabled, artboards now respect it, both when moved or get created... unless you hold Shift to constrain proportions when resizing or making it a square.
Totally works for rectangles, I can see no reason to prevent artboards from behaving in a similar fashion.
Here’s a somewhat similar request about these also misbehaving with smart guides:
http://illustrator.uservoice.com/forums/601447/suggestions/466045304 votes -
The font with a name which has ampersand symbol cause wrong with exported SVG file
If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
Thanks.Ai Version 29.6.1.9…
2 votes -
AI2025 v29.7.1 bug: SVG 1.1 is not accurately rendering
AI2025 v29.7.1 bug: SVG 1.1 is not accurately rendering vector files. Even upping the decimal places, it's downsampling vectors and oversimplifying more detailed curves. Reverting to SVG 1.0 works fine. Please fix this!
1 vote -
Auto Spell Check is splitting words causing false highlights.
The false highlights are making editing a typo impossible. See attached example.
MacOS 15.3.1
Illustrator 29.33 votes -
Recolor doesn’t allow to change white or black with a first try
I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.
Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
- First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
- The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
- You need to click another…3 votes -
Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The menu…
1 vote -
Switching keyboard layout with Win32 API message hangs Illustrator.
When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.
14 votes -
Scale Tool won't deselect
After scaling a pattern within a shape using shift + back quote key you cannot deselect to accept the changes to the patterns scale. I cannot click on any other tool to get out of the glitch. It only stops when I press control + alt + delete.
1 vote -
Verification takes too long
I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
How can the verification time…1 vote -
Keep crashing 29.6.1
AI 29.6.1 keep crashing randomly at least 10 times a day...
2 votes -
[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
9 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Perspective Selection tool
Moving an object I want to put in perspective leaves an afterimage, what does not disappear and contains parts of the background.
1 vote -
Import DXF looses Layers
When importing a .dxf file in Ai it looses layers.
When opening regularly layers are showing, but as the DXF is huge, larger than default max artboard, I have to create a new file with large artboard, and next import my file. But in that case all the entities come on the same layer.
And in the regular opening DXF box the option Scale file to the Artboard should better be "scale the artboard" to file...
Many Thanks
1 vote -
Objects vanish when a PDF is exported
The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?
4 votesMateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com
Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994
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Strokes smaller than 1 pt (or 1 mm) become zero when Stroke Weight down arrow key button is used
If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.
While Cmd/Ctrl+arrow (not recorded) works fine with points,…
5 votes -
Custom toolbars with plugin tools rearrange themselves alphabetically on launch
Windows 11, Illustrator 29.3.1
I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.…4 votes -
Fonts used previously won’t load and miss in the document
Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d
2 votes
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