8106 results found

1. Selection tool not working

   Why does every Adobe supporter says that is working on the latest version when it does not! We have client work at our end. Fix this ASAP!

   Trying to downgrade all the way to 28.7.8.

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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2. Object extruded in perspective with 3D and Materials renders with split non-matching tiles

   I just want to know what is happening with the messed up preview. I get a correct preview when moving a slider but a FUBAR one when released.

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   3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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3. Every single time Adobe updates, all my settings and workspaces are completely wiped out

   Every single time Adobe updates, all my settings and workspaces are completely wiped out. Do you have any idea how much time this wastes?
   It’s beyond frustrating — it’s infuriating. And to make things worse, you keep raising prices while sneakily auto-renewing subscriptions without proper notice. This isn’t just bad service — it’s predatory. At this point, your behavior is no different from a scam.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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4. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

   Shift-clicking a swatch in Control panel no longer opens the color mixer.
   Clicking a swatch in Control panel then double-clicking the swatch no longer works.

   Apple M1 MacOS Sonoma 14.5
   2024 Illustrator 28.6

   8 votes

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   20 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   We have made the fix for this issue, please try out the latest beta.

   We are aware of a few cases where the issue might persist and are working to fix these as soon as possible.

   Warm regards,

   Aishwarya G Gadodia

   Illustrator Team

5. Type text Middle Eastern Composser

   I believe this tool is buggy! Please recheck this tool.

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Ai crashed and the recovered file is missing changes made in last 2 hours

   Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hours — the rest is completely lost! I checked everything, and it saved approximately nothing!!!! I'm furious right now!

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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7. Using Random Size Calligraphic Brush inside of a group/layer with an effect applied makes Ai pick only one size for each brush tip

   If a layer or a group has an level effect applied (in this case it’s Transform, for creating symmetric designs), then Ai doesn’t apply random size for the calligraphy brush tips created with Brush tool inside this group/layer — but does it outside of this group / on a normal layer.

   Take a look at the test file attached and the GIF recorded.
   Clicking with Brush tool randomizes the size for the first object created in Layer 1 (with the effect applied), but each consequential click makes points with same thickness.
   But when the same happens on Layer 2, with no effect applied, each tip is random.

   Thanks to e.k. kuzey for bringing this up.

   If a layer or a group has an level effect applied (in this case it’s Transform, for creating symmetric designs), then Ai doesn’t apply random size for the calligraphy brush tips created with Brush tool inside this group/layer — but does it outside of this group / on a normal layer.

   Take a look at the test file attached and the GIF recorded.
   Clicking with Brush tool randomizes the size for the first object created in Layer 1 (with the effect applied), but each consequential click makes points with same thickness.
   But when the same happens on Layer 2, with… more

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   2 votes

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   0 comments  ·  Brushes  ·  Delete…  ·  Admin →
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8. Toggling Scale Stroke & Effects from Properties panel crashes Ai instantly

   Selecting the arrow artwork in the attached file and toggling the Scale Stroke & Effects option from the Transform section’s dropdown in Properties panel crashes Ai instantly, on MacOS Ventura 13.7.6, M2 Pro — like it happens in the attached video.

   Using the same option in Preferences works fine.
   The crash stack screenshot is attached.

   Originally by Yury Yarmola

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   2 votes

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   0 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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9. CMYK-Werte im Farbwähler werden nach „Ohne Farbe“ in RGB umgewandelt – trotz CMYK-Dokument

   Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
   Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
   Der Fehler lässt sich jederzeit reproduzieren:
   Neues CMYK-Dokument erstellen
   Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
   Über Farbwähler CMYK-Wert eingeben
   Illustrator wandelt die Eingabe in RGB um
   Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und wirkt wie ein anhaltender Bug.

   Betriebssystem: macOS Sequoia 15.4.1
   Illustrator-Version: 29.5.1
   Farbprofil: CMYK: Coated FOGRA39 (ISO 12647-2:2004)
   GPU/CPU-Vorschau getestet? Ja!

   Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
   Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
   Der Fehler lässt sich jederzeit reproduzieren:
   Neues CMYK-Dokument erstellen
   Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
   Über Farbwähler CMYK-Wert eingeben
   Illustrator wandelt die Eingabe in RGB um
   Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und… more

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   3 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる

    macOS13.6.7/iMac27inch(Intel)
    Illustrator ver.28.6

    再現手順
    1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
    2. ドキュメントのグループの抜きを設定する。
    3. PDF X4で保存する。
    4. そのPDFをAcrobatで開く。
    5. Illustrator上でのオーバープリントプレビューの表示と異なる。

    Actual result
    PDFを書き出した状態とIllustrator上での表示が異なる。

    Expected Result
    PDFの表示とIllustrator上での表示が同じになる。

    Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

    EN
    Step to reproduce
    1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
    2. Set the Page Knockout Group.
    3. save the document as PDF X4 format.
    4. Open the PDF in Acrobat.
    5. The overprint preview in Illustrator is different between PDF.

    Actual result
    The display in Illustrator is different from the exported PDF.

    Expected Result
    The display of the PDF and the display on Illustrator will be the same.

    The difference in the group structure in Illustrator causes a difference between the rendering result
    Even if a page knockout group is set, Illustrator will not perform knockout processing for group that unchecked knockout groups and will process in blending mode. However, when outputting a PDF, all objects are written out in a knockout. It is difficult to say which is correct, but it seems to me that the range of expression would be expanded if the setting to deny knockouts for groups were also enabled for PDF export.

    macOS13.6.7/iMac27inch(Intel)
    Illustrator ver.28.6

    再現手順
    1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
    2. ドキュメントのグループの抜きを設定する。
    3. PDF X4で保存する。
    4. そのPDFをAcrobatで開く。
    5. Illustrator上でのオーバープリントプレビューの表示と異なる。

    Actual result
    PDFを書き出した状態とIllustrator上での表示が異なる。

    Expected Result
    PDFの表示とIllustrator上での表示が同じになる。

    Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

    EN
    Step to reproduce
    1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
    2. Set the Page Knockout Group.
    3. save the document as PDF X4 format.
    4. Open the PDF in Acrobat.
    5. The overprint preview in Illustrator is different between PDF.

    Actual result
    The display in Illustrator is different from the exported PDF.

    Expected Result
    The display of the PDF and the… more

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    16 votes

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    Under Review  ·  2 comments  ·  Other...  ·  Delete…  ·  Admin →
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11. 29.1.0 'Isolate selected group' menu item missing on right click menu when a nested group is selected.

    Illustrator version 29.1.0
    Windows 10.0.19045

    To replicate:

    1. Create group that contains a group
    2. Select group
    3. Right click the group
    4. 'Isolate selected group' menu item missing. In its place is the new 'Ungroup all' item.

    When the above actions are performed to a group without a nested group, the 'Isolate selected group' menu item appears as it should.

    9 votes

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    4 comments  ·  Isolation  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This issue has been fixed and released with Illustrator latest release - 29.2

    
    

    Please update to latest version from Creative Cloud Desktop.

12. meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

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    1 vote

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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13. High GPU load on macOS 26 Tahoe

    Laggy performance and high GPU load.
    Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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14. Javacript locking embeded image

    In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

    I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

    We are using macos 15.1.1 (and 15.3.1). I have verified that this code functions on 29.1 and fails on 29.3. We have verified this across multiple desktop computers.

    We found this issue in a much larger code base, but I was able to extract this down to this code chunk below.

    var doc = app.activeDocument;
    var scriptFile = new File($.fileName);
    var scriptFolder = scriptFile.path;
    var filePath = new File(scriptFolder + "/Golf Ball.png");

    // Place the image
    var placedItem = doc.placedItems.add();
    placedItem.file = filePath;

    // Center the image
    var docBounds = doc.artboards[0].artboardRect;
    var centerX = (docBounds[0] + docBounds[2]) / 2;
    var centerY = (docBounds[1] + docBounds[3]) / 2;

    placedItem.position = [centerX - placedItem.width / 2, centerY + placedItem.height / 2];

    // Embed the image

    placedItem.name = "Golf Ball Texture"; // Name the placed item

    placedItem.locked = true;
    placedItem.embed();

    In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

    I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

    We are using macos… more

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    3 votes

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    4 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is reported to be fixed in the latest Pre-release build 29.4.130.

    The provided script should now work without any error dialog, as before.

    Please also see the recommended way to achieve locking of embedded art in modified script, in a comment within.

15. Objects hidden in Layers panel stay visible in Preview mode, but not in Outline mode

    Visibility toggle in Illustrator via Layers panel is inconsistent. However, toggling layer visibility in Outline mode remains accurate. See video. Adobe Illustrator v29.6.1, Win11

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    1 vote

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    Need More Info  ·  1 comment  ·  Layers  ·  Delete…  ·  Admin →
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16. No puedo hacer capturas de pantalla

    No puedo hacer capturas de pantalla dentro de AI, la version 29.6.1 con windows 11 de 64bits. Apreto la tecla de ImpPrt y no hace nada.

    1 vote

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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17. Documents don't open

    If I create a new document the dialog appears and I select the option and hit OK. Then the screen does not show the document. Only a gray screen. The same happens when I try to open an existent document. I have to close and and open several times until it opens or create the document.

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    1 vote

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    4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. A group with any Warp effect applied to it fails to render hidden objects within when these are shown back

    When an image with 3 or more layers is grouped together then an arch effect is added to that group, the layer visibility toggle behaves strangely in a way where the layers disappear but do not reappear. once the layer visibility is back to on but the image cannot be seen Illustrator will allow you to click and drag the area to grab the "hidden" layer but it is now only an outline with no color fill until you move it. or refill the color. This is a feature we have used for years and never had an issue until recently (April 2025)

    When an image with 3 or more layers is grouped together then an arch effect is added to that group, the layer visibility toggle behaves strangely in a way where the layers disappear but do not reappear. once the layer visibility is back to on but the image cannot be seen Illustrator will allow you to click and drag the area to grab the "hidden" layer but it is now only an outline with no color fill until you move it. or refill the color. This is a feature we have used for years and never had an issue until… more

    2 votes

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    3 comments  ·  Layers  ·  Delete…  ·  Admin →
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19. Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently

    Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

    Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate adding would happen).

    But for some reason when I try to add an anchor within the magenta circle... a new path gets started.
    Well, OK, the path is too far from the grid node, I guess...
    But then I try to add a point below the one I was able to place — and it gets added! ...even though it’s not on a grid node at all, but at a grid line... OK, but this happens only if I am zoomed out enough, because if I zoom in — it won’t happen, the tolerance hit is detected in the screen space. And even if I try to add an anchor on a path at a grid line intentionally — Ai won’t let me.

    So what we have to do, is to disable Snap to Grid, place points, enable the snapping back, and move each point to snap to grid line intersection again.

    This differs from how snapping to grid happens in other editors. If I try the same in Affinity Designer (using Node tool) — it will offer me to place new anchor on intersections with grid lines, like the second GIF shows.
    I am also told Fontlab catches a mouse click to see if it hits a path first, then adds the anchor, and only then snaps it to the grid — and it makes practical sense as well.

    Perhaps start loving grids?

    Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

    Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate… more

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    0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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20. Black table screen

    With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
    My computer is an HP Pavilion.
    Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
    Installed RAM: 16.0 GB (15.4 GB usable).
    System type: 64-bit operating system, x64 processor.

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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