8109 results found

1. Unidentified dash / gap values get shown as zeroes

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D. Now create a document using Print profile
   E. Create a rectangle
   F. Enable Dashed Line once more

   Looks the same, right?

   J. Go to Preferences again and change the General units to Millimeters.

   Look at the dash-gaps values — for some reason all values but one are now zeros!
   While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

   K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

   Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
   And if you select the original one — it suddenly has only the first value dash set, and not all of them.

   So Ai just lies.
   For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

   This causes us to believe the dash settings are not what they are.
   And while it seems like rare occurrence — no, it happens regularly, and it sucks.

   Please fix it.

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D.… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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2. 縦中横の設定が機能していない

   縦書きの行の中で縦中横の設定を変更しても反映されません。
   （Illustrator Ver.29.1)

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   6 votes

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   Resolved (Comments Open)  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Appearance items below get expanded / unfurled when anything changes in the panel

   Assign many fills to a path using Appearance.
   Do anything with anything in the panel: change a color, assign an effect, add another fill.

   Fills below the current one get unfurled.

   These could be fills just below the current view of the panel, 'below the fold', as one of the attached GIFs show, or all the fills below the last unique one, as in the second GIF.

   I’d test more, but the fact we can’t collapse all the items in the Appearance panel (which is possible with Opt/Alt in Layers!) makes me extremely irritated — so I made a request to allow this as well: http://illustrator.uservoice.com/forums/333657/suggestions/49257572

   UserVoice has many more reports and requests about Appearance being underdeveloped. I do my best to crosslink these, but don’t hesitate to just look for these here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs?category_id=209074 and here: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests?category_id=209482

   So sad Teri Pettit no longer works at Adobe :(

   Assign many fills to a path using Appearance.
   Do anything with anything in the panel: change a color, assign an effect, add another fill.

   Fills below the current one get unfurled.

   These could be fills just below the current view of the panel, 'below the fold', as one of the attached GIFs show, or all the fills below the last unique one, as in the second GIF.

   I’d test more, but the fact we can’t collapse all the items in the Appearance panel (which is possible with Opt/Alt in Layers!) makes me extremely irritated — so I made a request… more

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. Extremelly laggy experience

   I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Color Picker color changes when pressing OK

   When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

   Apple iMac M1 Sequoia 15.3.2 (24D81)
   Illustrator 29.4

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   4 votes

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Objects invisible after leaving Isolation Mode

   After making changes in Isolation Mode the objects become invisible until I move it. This has been happening to me in many different files.

   Apple iMac M1 Sequoia 15.3.2 (24D81)
   Illustrator 29.4

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   5 votes

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   1 comment  ·  Isolation  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team says it’s fixed in Prerelease build 29.6.191.

   The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

7. Printer and settings won't stay selected

   Every other update makes the default printer not stay saved and selected. I also use a custom setting to make the PDF shrink to fit and that does not stay selected either. With my job of designing proofs and sending them out, this makes a huge time waster to have to select the printer each time, click done and then click print again to get the printer settings to come up.

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   0 comments  ·  Print  ·  Delete…  ·  Admin →
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8. Live Paint settings reset on restart

   Whenever I open Illustrator the settings for Live Paint reset themselves.
   I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.

   2 votes

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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9. The program is crashing frequently

   The program is crashing frequently, giving a black screen and sometimes the screen freezes on a file, even if I change tabs.

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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10. Applying a material to an extruded object says it’s not enough RAM

    I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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11. Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

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    8 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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12. Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.

    I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Show pixel grid above 600 zoom not working

    I am tying to do pixel based artwork and I want to see the pixel grid when zooming in at high values. There is an opition in preference panel to show pixel grid above 600 zoom which is not working

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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14. Split Into Grid adds printable lines instead of guides

    In Split Into Grid window there's an option to "add guides". But instead of guides lines are added that have standard stroke — printable lines that are conveniently in neutral greenish color 0,1 pt stroke and look like guides so it's easy to miss that.

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    2 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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15. 実践チュートリアルに関するエラー

    実践チュートリアルがひらけません

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    1 vote

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. When a justified area type with a short line gets converted into a point type, text shifts

    Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

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    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Unable to export blank canvas using 'Export to Screen Multiple Formats'

    Cannot export blank canvas using 'Export to Screen Multiple Formats'.
    When making a brochure, one page is blank, but when using "Export to Screen Multiple Formats" to export, it prompts that a blank canvas cannot be exported.

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    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Swatch Info renders a saved tint as yet another copy of the main global color

    The feature doesn't work correctly with tints for global colors.
    When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.

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    5 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Joining two paths completely ruins brush width/variable stroke width profiles

    1. Draw a path with a pressure-sensitive brush. Draw another one that begins near where the first one ends.
    2. Select the ends of both paths. Object > Join.

    3. Wonder why the resulting pressure profile bears no resemblance to what you had on screen before the join.

    4. Draw a path with a variable stroke width. Draw another one that begins near where the first one ends.

    5. Select the ends of both paths. Object > Join.

    6. Wonder why the resulting width profile bears no resemblance to what you had on screen before the join.

    I think it might be just grabbing the pressure/width profiles from the topmost stroke and applying that to the entire joined path. Which is not what I think anyone would expect, I feel like the expected behavior is that a new stroke has a pressure/width profile generated by appending the first path's profile to the second.

    I'm super surprised there isn't an entry for this in UserVoice that I can find. Maybe I'm just no good at searching this thing. Maybe there's a ton of bug reports in the old bug database from before uservoice. Remember that thing? Where it was just a form on Adobe's site that you could type stuff into with no idea if anyone ever saw it? Wikipedia tells me UserVoice launched in 2008, two years before variable-width strokes were introduced in 2010, but I dunno when Adobe started using it. And of course this behavior has existed for pressure-sensitive brushes since 1998 when brushes were first introduced back in Illustrator 8. I dunno when the Join tool first appeared, I started with Illustrator 8 and I assume it goes back to like v1 or 2.

    Anyway. Now there's a bug for this. I wrote it up because a new user just asked what they assumed was an incredibly stupid noob question on the Illustrator subreddit and I got to tell them that no, they're not missing a weird corner of the docs, Illustrator just bungles this incredibly basic operation because Adobe has had zero attention to detail for twenty-seven years.

    1. Draw a path with a pressure-sensitive brush. Draw another one that begins near where the first one ends.
    2. Select the ends of both paths. Object > Join.

    3. Wonder why the resulting pressure profile bears no resemblance to what you had on screen before the join.

    4. Draw a path with a variable stroke width. Draw another one that begins near where the first one ends.

    5. Select the ends of both paths. Object > Join.

    6. Wonder why the resulting width profile bears no resemblance to what you had on screen before the join.

    I think it might be just grabbing the pressure/width… more

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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20. Strokes with a profile and have the rounded corners selected end up having pointy corners

    The corners of my strokes should have a rounded corner but the moment I adjust the profile with the width tool they turn all pointy

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    2 votes

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    3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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