Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8176 results found
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Crashing
I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.
1 vote -
Guides are invisible
The update made my guides disappear unless I click on the object or artboard. It would be OK, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.
1 voteIf it happens to you, check if you have your edges on: View > Show Edges
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Canvas goes white and blue when selecting object.
Whenever I select anything on the canvas, the entire canvas goes full white, and alternates between blue and white. Clicking anywhere on the canvas returns to the previous view, but it makes it impossible to make adjustments. I'm using Illustrator 25.0.1, on a 2019 16" MacBook Pro running macOS Big Sur. I tied reverting to 25.0.0 but the same problem occurred.
17 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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The Corner Widget doesn't appear in all corners
Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.
2 votes -
Adobe Illustrator 26.0.2 on Mac OSX Catalina 10.15.7 will not launch
I updated to Adobe Illustrator 26.0.2 from 26.0.1. I am on Catalina 10.15.7. Illustrator will not launch and I get the error report with the prompt to send it to Adobe. I restarted my computer and it behaved the same way. I then uninstalled 26.0.2 and re-installed a clean version. Still did not launch. I then uninstalled and installed 26.0.1, which I am using now, but would like to update.
1 vote -
Images not appearing on shared link
When I create a shared link for review, the image do not appear on the link.
1 vote -
Properties panel and layers not showing in v25.3
Since updating I can't see my properties and layers panel without reducing the panel to the smaller size.
4 votes -
Adobe will not open .eps file created in Illustrator
Using Windows 10 on a Dell Inspiron. Created .eps file with Adobe Illustrator and it displays correctly. Saved to my Documents and to cloud location in Illustrator EPS format, but when I try to attach file in email Adobe says "Cannot open. Not a supported file format." In particular, it won't allow upload in box below for this message.
1 vote -
文字パネルの水平比率の表示がおかしい。
25.4.1をMacOS10.15.7で使用しています。
文字パネルの「水平比率」、100％に指定しても
あらためて確認してみると99.999％に戻る。
フォントの種類を問わずです。
とても気味が悪いです。1 vote -
フリーズする
os...Windows 10 Pro
バージョン：2022最新版。
描画作業をしていると突然フリーズして落ちる。復元されない。（2020版では、復元されたのに）仕事が進まなくて困っています。
2 votesIllustrator 製品版フィードバックへご協力いただきありがとうございます。
ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。
最初にお願いがございます。
「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。もし、同じように再現するような場合は、以下の質問にお答えください。
1. マシンのハードスペックをお教えください。
2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
3. 再現データがあるようでしたら、検証用にご提供ください。お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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1,macos10.15.7 Illustrator26.0 PhotoshopEPS形式画像を配置すると指定したサイズにならない psd形式は問題ない
この現象は、以前のバージョン CC2021までは発生しませんでした。
解決策がありましたらお教えください。
Windowsでは未確認です。2 votesIllustrator 製品版フィードバックにご協力いただきありがとうございます。
ご報告いただいた「PhotoshopEPS 画像を配置するとサイズが大きくなる」という現象ですが、再現できませんでした。
Photoshop の画像解像度ダイアログで「幅、高さ、解像度」が同じデータを各種画像形式で保存し、Illustrator 2022 に配置した場合は、同じサイズで読み込まれています。
いくつか質問させていただきます。
1. Illustrator 2022 では、全ての Photoshop EPS 画像ファイルで同じ現象が再現しますか？ （リンク、埋め込み）
2. Illustrator 2021 で新規ドキュメントを作成し、同じデータを配置しても問題ありませんか？
3. 各画像データを Photoshop で開いて画像解像度ダイアログで確認しても、同じサイズ設定ですか？
4. 確認しても「幅、高さ、解像度」が同じ画像データにも関わらず、やはり Illustrator への配置サイズが変わってしまうようでしたら、問題のデータを検証用にご提供いただけますか？
以上、お手数をおかけいたしますがよろしくお願いいたします。
Illustrator チーム
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After update AI 2022, i can't press "Đ" on arthboard. I use font key Vietnames.
After update AI 2022, i can't press "Đ" on arthboard. I use font key Vietnames.
2 votes -
AI v26.0 beta - start problems on macOS 10.15.7
When starting AI v26.0 beta there are numerous error messages under macOS 10.15.7, see screenshot:
1 vote -
Lines aren't smooth with Pencil tool
Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.
10 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.
I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1
Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.
Anyone else got this?
1 vote -
2 votes
Illustrator 製品版フィードバックへのご協力ありがとうございます。
機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。
もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。
お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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Symbols and fill & strokes
In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.
1 vote -
Strokes with gradients create buggy .pdfs
The .pdf let Acrobat crash, and the preview is low resolution.
2 votes -
Jittering / flickering content when scaling Ai windows on M1 Pro Macbook Pro 2021.
Jittering content when scaling Ai windows on M1 Pro MBP. Seems to be a GPU render glitch.
2 votes -
Black screen and duplicating forms randomly while working
- While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.
I've got an update of Ai this morning (2021-10-28) and before this problem never happened.
- It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.
Using: Adobe Illustrator 2022 v 26.0
PC-Windows…1 vote
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