8176 results found

1. Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)

   Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3

   My illustrator version: 25.4.1

   Same file works perfectly in the previous version (before I updated)

   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Just downloaded Illustrator and i have no free trial

   Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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3. イラストレーターの新規作成・読み込みができない。

   iMac OS BigSur バージョン11.5

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   2 votes

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   Request to Contact Support  ·  2 comments  ·  Launch  ·  Delete…  ·  Admin →
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4. Object redraw issues

   Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Difference in SVG clipboard code between Mac and Windows in v25.4

   There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

   I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

   I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

   This is the post on the Glowforge forums that explains the differences.

   https://community.glowforge.com/t/paste-from-illustrator-coming-in-at-75-size/97704/28?u=shop

   but here's the essence.

   ======

   Here is the SVG code from a square created in MacOS on the current version of Illustrator. This SVG code can be pasted into the Design Library and opens as a 1" by 1" square as expected.
   <svg id=“Layer_1” data-name=“Layer 1” xmlns=“http://www.w3.org/2000/svg%22 width=“1.01in” height=“1.01in” viewBox=“0 0 73 73”><defs><style>.cls-1{fill:#fff;stroke:#231f20;stroke-miterlimit:10;}</style></defs><rect class=“cls-1” x=“0.5” y=“0.5” width=“72” height=“72”/></svg>

   Here is the SVG code from a square created in Windows on the current version of Illustrator. This code, when pasted into the Design Library, opens to a square that is approximately .75” by .75"
   <svg id=“Layer_1” data-name=“Layer 1” xmlns=“http://www.w3.org/2000/svg” viewBox=“0 0 73.13 73.13”><defs><style>.cls-1{fill:#fff;stroke:#231f20;stroke-miterlimit:10;}</style></defs><rect class=“cls-1” x=“0.5” y=“0.5” width=“72.13” height=“72.13”/></svg>

   The MacOS version is defining a width and height that can be applied to the layer; this is missing from the Windows version. This means there is no reference point to use when the Glowforge app scales the design. There are ways we try to scale appropriately in our software when this information is missing, but that’s dependent on the other information present. For instance, if the same SVG were exported and then uploaded, it would include information that the file came from Illustrator. This would fill in the blanks our software needs to understand the default dpi being used by the program, and how we can calculate that to match our app’s display.

   ========

   Is there a specific reason that the SVG clipboard code on the mac is different? is there any way you can fix the Windows SVG clipboard code to work the way it used to? or at least give an option for it to work that way again?

   There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

   I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

   I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

   … more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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6. New Document Window - Buttons Cropped (Mac OS)

   On Mac OX 11.6 (27" screen, 4K) the buttons inside the 'New Document' window are partially cropped out of sight.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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7. Colour code changing Illustrator 25.4 BUG!

   When I put in a number on R G B example R88 G122 B27, it changes but then when I select another object and go back to double check the other object the colour has changed back to something else. See screen shot. I saved the colour in the pallete. The colour should have the same values as the name I want R88, G122, B27 but its value is different, its giving me a different colour value.

   My colour setting are see screen shot

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   3 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue.
   We are able to reproduce this issue and investigating it further.

   Regards
   Ankit Goyal

8. Object\Filters menu item lacks hotkey

   When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).

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   6 votes

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9. Illustrator utterly slow after 25.3.1 update

   Running on late 2013 mac Pro with 64GB RAM

   As per title, even menus take a while before opening. Tried to uninstall and reinstall, no effect. If I go back one version it works as before, at usual speed.

   4 votes

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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10. "Not Responding" every 30 seconds

    1. Windows 10, Intel i9-9900K, 32GB Mem, Nvidia RTX 2060 Super
    2. Adobe Illustrator Desktop v25.3.1
    3. Open Illustrator
    4. Every 30 seconds, "Not Responding" appears and I am unable to perform any action for approximately 15 seconds

    I also received a System Compatibility Report- Video Intel(R) UHD Graphics 630. I ensured all drivers, windows, and illustrator are up to date. The issue still occurs.

    2 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. why did you just add 3 steps to a simple process

    changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

    Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of .ai change that simple 1 step process to a 4 step process? This may seem a minor thing but there are dozens of these minor things happening all the time! Every day it's something new that makes my work slower. A new box around groups that makes it harder to move that group. The tools suddenly are in different places. A placed photo can't be moved after you place it now the anchors don't deselect. My cursor flutters wildly between tools. these are just in the past few days and there is more. If I didn't know better I'd think adobe was just trying to drive me nuts! Who is responsible for these ridiculous changes in the interface? How can anyone get any work done when the program is in a constant state of chaos and random changing with no warning and no explanation. Can you explain this?

    changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

    Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of… more

    3 votes

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    2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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12. Divide tool Not removing underlying color

    A red box on top partially overlapping a yellow box. With both objects selected the Divide tool is used from the pathfinder. Where the two graphics intersect it leaves two layers of objects. The red on top and yellow underneath. Previous versions yellow would not be there. I have never seen this in the 20 years I have been working in Illustrator. Divide is powerful tool we used for both silkscreen and digital printing. Would appreciate a fix so it functions properly again.

    1 vote

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    2 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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13. SVG Filter exported wrong

    I have an svg filter applied to a simple path, which is applied correctly in illustrator, but when I export as an svg one feBlend item is missing.

    My filter
    <filter id="wood">
    <feTurbulence baseFrequency=".4 0.002" numOctaves="2" result="stripes" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="stripes" result="woodStripes" type="matrix" values=" 0 0 0 0.52 0.04 0 0 0 0.29 0.03 0 0 0 0.15 0.01 0 0 0 0 1">
    </feColorMatrix>
    <feTurbulence baseFrequency="0.5 0.5" numOctaves="2" result="smallNoise" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="smallNoise" result="desaturatedNoise" type="saturate" values="0.2"></feColorMatrix>
    <feBlend in="woodStripes" in2="desaturatedNoise" mode="multiply" result="woodTexture"></feBlend>
    <feComposite in="woodTexture" in2="SourceGraphic" operator="in"></feComposite>
    </filter>

    Is exported as

    <filter id="wood" name="wood">
    <feTurbulence result="stripes" baseFrequency="0.4 0" numOctaves="2" type="fractalNoise"/>
    <feColorMatrix result="woodStripes" values="0 0 0 0.52 0.04 0 0 0 0.29 0.03 0 0 0 0.15 0.01 0 0 0 0 1" in="stripes"/>
    <feTurbulence result="smallNoise" baseFrequency="0.5 0.5" numOctaves="2" type="fractalNoise"/>
    <feColorMatrix result="desaturatedNoise" type="saturate" values="0.2" in="smallNoise"/>
    <feComposite operator="in" in="woodTexture" in2="SourceGraphic"/>
    </filter>

    Which is missing the line:

    <feBlend in="woodStripes" in2="desaturatedNoise" mode="multiply" result="woodTexture"></feBlend>

    When I manually add the line, the svg is correct.

    I have an svg filter applied to a simple path, which is applied correctly in illustrator, but when I export as an svg one feBlend item is missing.

    My filter
    <filter id="wood">
    <feTurbulence baseFrequency=".4 0.002" numOctaves="2" result="stripes" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="stripes" result="woodStripes" type="matrix" values=" 0 0 0 0.52 0.04 0 0 0 0.29 0.03 0 0 0 0.15 0.01 0 0 0 0 1">
    </feColorMatrix>
    <feTurbulence baseFrequency="0.5 0.5" numOctaves="2" result="smallNoise" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="smallNoise" result="desaturatedNoise" type="saturate" values="0.2"></feColorMatrix>
    <feBlend in="woodStripes" in2="desaturatedNoise" mode="multiply" result="woodTexture"></feBlend>
    <feComposite in="woodTexture" in2="SourceGraphic" operator="in"></feComposite>
    </filter>

    Is exported as

    <filter id="wood" name="wood">
    <feTurbulence result="stripes" baseFrequency="0.4 0" numOctaves="2"… more

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Libraries panel not working in Beta 26.0 642 Mac

    Running MacOS beta 12.0 beta and the Libraries panel fails saying i need to install the latest version of CC Libraries. I have done that. Note the Libraries panel works fine in Photoshop Beta and all the other CC applications.

    3 votes

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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15. Problemas ao tentar duplicar um artboard

    Hoje comecei a ter problemas ao tentar duplicar um artboard no illustrator, arrastando junto a tecla ALT. O programa está atualizado e mesmo reiniciando-o, o erro permaneceu (imagem 1). Ao tentar copiar e colar, deu outro erro (imagem 2).

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    1 vote

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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16. Illustrator Key Commands Not Working 2021
    2 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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17. You removed the ability to paste text into the file name - this saved typing errors for complex names

    Forever we have been able to copy and paste in the name of the file into the file name.

    you removed that - its really bad - now it is another place errors occur.

    why remove something good?

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Modifying stroke width of paths with mixed aspects totally erases their Appearance

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to modify the stroke width of multiple paths that have mixed aspects, it totally erases their Appearance instead.

    In the attached video, I have 3 paths that are similar except for their stroke colour. When I try to change their width from 0,5mm to 1mm, their Appearance become "empty. :-(

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. Align with preview bounds doesn't work with transform effect copies

    I created a gear by creating a circle, then a box for one of the pieces. I created a point in the middle of the circle and grouped the box with that point. Then I used the transform effect on that group to create a circular array. Then I grouped that and added a pathfinder-Add effect to make it one piece, but still keep it nice and editable. Then I punched a hole in the middle by adding another circle, grouping it to that, and adding an effect, pathfinder-Subtract.
    I then added two lines of text as one object. Those, of course, don't align to anything useful unless you outline them, so I added an outline effect, again so that it's still editable.
    And of course you have to make sure you enable "use preview bounds" in the preferences, or none of this will work.

    In the attached file, I expanded the appearance of one of the gears (check with showing outline mode), and you can probably see why it's not working as it should. If you align the text to the gear of the outlined object, it's centered as expected, based on the bounding box of the text (not where I would Actually put it because inside of a round object it looks better to use a circular bounding box, then center it based on that. But there's no tool for that, and this still shows the issue)
    For the gear on the right that is build non-destructively, the text is using it's bounding box correctly, but it's not using the preview bounding box of the gear. It's using the bounding box of the original lines Only, even though there are more parts there. And it doesn't matter if you try and outline it either. It still doesn't work.

    I narrowed it down to the transform effect and copies. It works with just transform, but it doesn't work on any subsequent copies. But it Should work on the preview bounds of the shape. So this is a bug. Now whether it's a programmer error where they didn't understand the intent, or a software bug of a function, I don't know. But it's still a bug.

    I created a gear by creating a circle, then a box for one of the pieces. I created a point in the middle of the circle and grouped the box with that point. Then I used the transform effect on that group to create a circular array. Then I grouped that and added a pathfinder-Add effect to make it one piece, but still keep it nice and editable. Then I punched a hole in the middle by adding another circle, grouping it to that, and adding an effect, pathfinder-Subtract.
    I then added two lines of text as one object. Those,… more

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    3 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. Small caps do not work for Libertinus font (open type font)

    The small caps feature does not work for the Libertinus Serif font (https://github.com/alerque/libertinus) in Illustrator. Only some of the letters get capitalized. It does, however, work with Libertinus Serif Display. (different variant of the same font family) This issue (from the font development page) contains more information: https://github.com/alerque/libertinus/issues/482
    Other programs like LibreOffice don't have this issue and render the small caps correctly, so it may be that there is an issue in Illustrator.

    To reproduce: just download and install the Libertinus font, create a new document, add some text, apply the Libertinus Serif font and activate small caps in the Character menu of Illustrator.

    AI: 25.2.1
    OS: Windows 10
    Font: Libertinus 7.040

    The small caps feature does not work for the Libertinus Serif font (https://github.com/alerque/libertinus) in Illustrator. Only some of the letters get capitalized. It does, however, work with Libertinus Serif Display. (different variant of the same font family) This issue (from the font development page) contains more information: https://github.com/alerque/libertinus/issues/482
    Other programs like LibreOffice don't have this issue and render the small caps correctly, so it may be that there is an issue in Illustrator.

    To reproduce: just download and install the Libertinus font, create a new document, add some text, apply the Libertinus Serif font and activate small caps… more

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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