8152 results found

1. In "recolor artwork" when I select a "user defined" color palette, it lets me chose it, but will not use those colors.

   In "recolor artwork", when I select a "user defined" color palette, it lets me chose that palette, but will not use those colors in the recoloring options. For instance, I can select the color palette, but when I go to randomly change the color order, it does not use those colors, it only uses the colors that are already in the artwork.

   In previous versions, once I selected the "user defined" colors, that selection of swatch colors would appear in the "Swatch group" side panel. That no longer happens. And as stated before, just doesn't work in general.

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   Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Corrupt clipboard image view

   Images pasted from the clipboard that are embedded in tif format become corrupted. When working with an embedded image from the clipboard, after a while, when moving an element or zooming in or out, the image becomes corrupted, rendering it unusable and unrecoverable. The images usually end up as shown in the screenshot. This has happened to me several times.

   I'm working on a 2023 Macbook Pro M2 Max with 32GB RAM and macOS Sequoia 15.4.1 using Adobe Illustrator 29.5

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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3. Pen’s rubber band lies when I try to continue a path with with an unnecessary handle

   Please take a look at this file and the GIF attached.
   Try these steps:
   1. Grab Direct Selection and select the inner arc segment only
   2. Cut it
   3. Delete the rest
   4. Paste the segment back (I used Paste in Front)
   5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path — that’s why steps 1-4 are required)
   6. Pick Pen tool (make sure you have Enable Rubber Band for Pen Tool enabled in Preferences > Selection & Anchor Display) and click the top point

   What should happen:
   the unneeded handle should be immediately removed and the rubber band should be straight, matching the result we get when placing a new point with the tool.

   What happens:
   ...the top point is the 'point 0' of the path, the starting point. When I click, Ai reverses the path internally, making it the last point of the path, to add a new point at the end — an expected behavior... but it seems like while flipping it, the data of the handles doesn’t get updated in the proper moment, and the rubber band grabs the reversed direction of the handle!

   If I revers the path with Object > Path > Reverse Path Direction before step 6 — no problem happens.
   If I click the point at the bottom instead of the one at top — no problem happens.

   The issue is old, and I was able to make it happen with CC2017.
   It doesn’t happen often (for me it’s like once a month), but Ai has way too many bugs and I am quite tired.
   Please fix.

   Please take a look at this file and the GIF attached.
   Try these steps:
   1. Grab Direct Selection and select the inner arc segment only
   2. Cut it
   3. Delete the rest
   4. Paste the segment back (I used Paste in Front)
   5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —… more

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4. Sometimes Align panel has no Align To options enabled, even with a selection present

   Occasionally I have an object selected, hit a hotkey assigned to an Align command, but nothing happens, even though Ai should automatically enable Align To Artboard with the only object selected.

   I open the Align panel (in these cases it’s usually collapsed) and realize none of three Align To option buttons is pressed! I click Align To Artboard one manually, and then it works, and it doesn’t happen anymore... until the next time it misfires like this.

   Probably it happens at least one per Ai session, I can’t tell yet.

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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5. JPG werden nicht mehr exportiert

   Seit einer Woche lassen sich aus der .ai Datei keine .jpg mehr exportieren. Hierbei erschein keine Fehlermeldung. Es erscheint einfach keine .jpg Datei. Dieser Sachverhalt tritt einzig bei .jpg. auf. PDF lassen sich weiterhin exportieren.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Illustrator Paths Automatically Filled Black Despite No Color Selection

   In the past few days Illustrator has given me trouble: as you can see in the picture i get a black filling on any path I create even if no color is selected!

   I have just uninstalled and re-downloaded the illustrator app from my creative cloud (version 29.3.1) but it didn't solve the problem.

   I can't work this way.
   Any suggestions?

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Advanced Options Missing in Recolor Artwork Panel with UI Scaling

   Bug Description:
   When the UI is scaled up , the advanced options in the "Recolor Artwork" panel become inaccessible. This happens because the panel becomes too large, causing the advanced options at the bottom to be cut off. Additionally, the absence of a scroll bar prevents users from navigating to the hidden section.

   Steps to Reproduce:

   Open Adobe software (e.g., Illustrator).

   Access the "Recolor Artwork" feature.

   Use the software on a high UI scaling factor.

   Notice that the advanced options at the bottom of the panel are not displayed and cannot be accessed due to the missing scroll bar.

   Expected Result:
   The panel should either automatically adjust its size to fit the screen or provide a scroll bar, allowing users to access all options.

   Bug Description:
   When the UI is scaled up , the advanced options in the "Recolor Artwork" panel become inaccessible. This happens because the panel becomes too large, causing the advanced options at the bottom to be cut off. Additionally, the absence of a scroll bar prevents users from navigating to the hidden section.

   Steps to Reproduce:

   Open Adobe software (e.g., Illustrator).

   Access the "Recolor Artwork" feature.

   Use the software on a high UI scaling factor.

   Notice that the advanced options at the bottom of the panel are not displayed and cannot be accessed due to the missing scroll bar.

   Expected… more

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Type tools not showing in 29.3.1

   The type tools not showing in 29.3.1, I get the 3d and Materials (insanely long) window instead.
   The Paragraph panel does the same, as well as Glyphs.
   I want to access the glyphs, Open Type, etc, panels but just can't.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. 透明の値を変更してもENTERを押さないと見た目が反映されない

   Mac OS 14.2.1
   Illustrator 29.1

   透明の値を変更してもENTERを押さないと見た目が反映されません。
   古いバージョン2023までは反映されていました。

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   5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. File > New command is missing

    Suddenly "New" is no longer found under "File". Having to go to "Home" is beyond annoying!

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Locking child objects in a locked top layer is not respected when the layer is unlocked and won’t toggle back

    If I have a layer locked and I click a pale lock icon next to a child item, the lock becomes solid, as if I am overriding the 'the parent is locked' status... but it can’t be toggled back.

    More of it, I expect this overridden status to stay when I unlock the parent — instead it gets dropped.

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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12. CC Libraries don't retain Lab values of swatches

    If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

    The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it works fine. So why don't regular old swatches behave the same?

    Thanks

    If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

    The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it… more

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    3 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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13. Zooming in and out is super delayed and slow. Only works fast with control + y.

    Lenovo thinkpad x1 / Illustrator v 29.5

    Whenever i try to zoom in and out, it is super delayed and laggy. It doesnt happen when I do control + y though. I checked my storage space and thats fine. It is only with illustrator.

    See video below:

    • 

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. Recolor window appears out of frame when in isolation mode

    When in isolation mode, the top of the Recolor window is out of frame, so I can't move it. Unfortunately, it pops up right over the artwork, so I can't use it.

    I tried moving the panel when not in isolation mode, but it still pops up over the artwork and out of frame in isolation mode.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. Smart Quotes not working properly

    If deselected “Smart Quotes (“‘)“ , upon keying in a prime (') or double prime (") AI still convert the primes to quotes. My work needs to communicate dimensions (eg, 5'–6" × 2'–0") and with First Nation orthographies Mi'kmaw First Nation that require access to these standard characters. This needs to be fixed.

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    8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got solved by disabling 'Use Typographer’s Quotes' option in Document Setup > Type.

16. Smart Guides not working on Ai 29.2.1

    Smart Guides are not working. Nothing happens when I try to turn them on I have adjusted the settings in preferences, everything looks right they just don't show up.

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    3 comments  ·  Snapping  ·  Delete…  ·  Admin →
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17. Pressing None button in tool Panel for mixed fill/stroke doesn’t work

    If you have a selection with different fills and/or strokes, Ai will mark it with question marks in fill/color selector.

    And if you want set it to None, you should be able to click the button below — but it doesn’t work.

    But the same button in Color panel works, and the '/' hotkey works.

    Please fix this.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This behavior can be controlled with the Preserve Black option inside of the Color Reduction Options dialog, hidden under a small button at the top of the Recolor dialog

19. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and it also looked strange.
    Example on the bottom right (blue umbrella).
    The intersecting outlines worked well.
    But it doesn't connect the overlapping ones at all, although they are located close to each other.

    Link to Ai file "join tool.ai" and layer "JOIN TOOL UMBRELLA"
    link to ai file https://vk.com/wall-226891554_6

    I am using Adobe Illustrator 24.0.1 (64-bit) from 2019.

    OS Edition Windows 10 Pro
    Version 22H2
    Installed on 11-Aug-23
    OS build 19045.5608
    Experience Windows Feature Experience Pack 1000.19061.1000.0

    Best regards!

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and… more

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The paths are actually diverge or the intersection happens after the paths are extended, and not shortened, as explained in the comments

20. SVG保存時にスワッシュ字形等が書き出されない

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback to defalt glyph.

    Swash and TitlingAlternates require font-feature-settings and other settings for styles, but Illustrator does not save such settings. Also, when font subsets are saved, the glyphs of the default glyphs are saved.

    Please delete the ".pdf" extension from the attached pdf file and open it in Illustrator.

    The SVG that Illustrator saves is shown below.

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 29.3.1, SVG Export Plug-In . SVG Version: 9.03 Build 55982) -->
    <svg version="1.1" id="layer1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 111 111" style="enable-background:new 0 0 111 111;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:#231815;}
    .st1{font-family:'Atocha';}
    .st2{font-size:12px;}
    </style>
    <font horiz-adv-x="1000">
    <!-- Copyright (c) 2016 by Jose Luis Vivas and Alejandro Paul. All rights reserved. www.sudtipos.com, with Reserved Font Name "Atocha" -->
    <!-- Copyright: Copyright 2025 Adobe System Incorporated. All rights reserved. -->
    <font-face font-family="Atocha" units-per-em="1000" underline-position="-100" underline-thickness="50"/>
    <missing-glyph horiz-adv-x="180"/>
    <glyph unicode="A" horiz-adv-x="650" d="M-8,474C-23,474 -41,433 -41,359C-41,303 -12,208 131,184C110,78 97,-29 97,-128C97,-195 151,-243 203,-243C216,-243 221,-233 221,-222C221,-205 197,-121 197,-30C197,39 203,110 215,178C281,179 376,194 454,212C454,185 455,160 455,137C455,62 452,9 448,5C445,2 443,-1 443,-5C443,-28 503,-56 545,-56C559,-56 571,-53 578,-46C581,-42 583,-20 583,16C583,69 579,152 569,244C589,252 621,270 621,293C621,302 608,328 589,328C585,328 575,325 560,322C537,507 493,707 422,778C414,786 406,789 398,789C374,789 353,759 348,734C286,680 206,495 153,284C33,316 -8,397 -8,422C-8,445 2,460 2,468C2,472 -1,474 -8,474M258,272l-25,0C277,468 349,629 374,676C421,599 442,439 450,295C392,283 323,272 258,272z"/>
    <glyph unicode="i" horiz-adv-x="192" d="M239,117C250,154 252,188 252,201C252,213 234,221 223,221C218,221 214,219 214,216C209,178 194,75 137,75C125,75 121,108 121,152C121,243 138,383 138,383C138,383 145,387 145,401C145,421 140,433 131,442C117,456 94,465 75,465C65,465 55,462 48,456C33,442 21,341 21,243C21,158 30,75 53,52C81,24 120,4 136,4C179,4 221,56 239,117M69,651C69,603 109,576 128,576C172,576 177,643 192,658C195,661 198,666 198,672C198,704 178,731 143,731C128,731 98,720 86,708C74,696 69,684 69,651z"/>
    <glyph unicode="r" horiz-adv-x="314" d="M248,-16C345,-16 372,143 377,216l0,2C377,238 360,258 349,258C344,258 341,255 340,246C338,224 318,29 258,29C245,29 235,47 235,97C235,151 256,335 256,369C256,416 142,451 79,474l0,30C79,524 61,532 41,532C15,532 -15,518 -15,498C-15,478 8,464 38,452C36,305 23,216 23,216l0,-2C23,202 44,192 56,190C61,190 61,194 61,194C61,194 74,294 78,436C114,422 148,407 148,385C148,359 128,229 128,149C128,70 147,-16 248,-16z"/>
    </font>
    <text transform="matrix(1 0 0 1 46.1946 58.2838)" class="st0 st1 st2">Air</text>
    </svg>

    In contrast, the following is the one adjusted so that the browser can normally display Swash, etc.

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 29.3.1, SVG Export Plug-In . SVG Version: 9.03 Build 55982) -->
    <svg version="1.1" id="layer1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 111 111" style="enable-background:new 0 0 111 111;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:#231815;}
    </style>
    <font horiz-adv-x="1000">
    <font-face font-family="Atocha" units-per-em="1000" underline-position="-100" underline-thickness="50"/>
    </font>
    <text transform="matrix(1 0 0 1 46.1946 58.2838)" class="st0"
    style="font-family:'Atocha'; font-size:12px;
    font-feature-settings: 'swsh' 1, 'titl' 1;
    font-variant-alternates: titling-caps;
    letter-spacing: 0;
    text-rendering: optimizeLegibility;">
    Air</text>
    </svg>

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback… more

    • 

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