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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8152 results found

  1. Slow and Laggy on Latest OS MacOS 15.2 Beta

    While using the app since the OS update (15.2 Beta (24C5089c), selecting any items is very slow and often registered as a move instead of select, pretty unable. Also flagged with Apple in case its there side.

    3 votes

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    4 comments  ·  Performance  ·  Admin →
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  2. Please allow files to reopen after crash/restart/reopen

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but…

    3 votes

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  3. Snap to point no longer works after update

    Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  4. CS2形式(AI、EPS)で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024(v28.7.1)を使用して、CS2形式(AI、EPS)で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

    2 votes

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  5. Only one pattern fill of many gets scaled when Transform Object option is disabled in the Scale dialog

    Take a look at the attached file and watch the GIF.

    I have an object with two pattern fills assigned, and I want to scale them both at once, but to leave the object unscaled.

    But when I call Scale dialog and uncheck 'Transform Object' option — only one of two fills gets scaled — the currently chosen one in the Appearance panel (despite my attempt to pick 'Path' there to somehow make my intention clear).

    Fill/Stroke Selector also displays the affected fill — and I surely understand it can’t have both. But what can we do to make it…

    3 votes

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  6. Search for a file name in the Save As dialog on Mac doesn’t work

    When saving a file, searching for a filename, to add a V2 or FINAL as the end of the file name, does not work.

    I am using illustrator 2025 on Mac OS 15.4.1

    I have made sure that illustrator has full disk permission. See attached screenshots.

    2 votes

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  7. I have no idea what's going on when I try to save an image as Adobe PDF

    The app does not respond whenever I try to save my work under “Adobe PDF”. This has caused me to lose some of my works. I tried reentering Illustrator multiple times and yet it still happens.

    1 vote

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  8. White arrow to bind end-points in a design isn't functioning correctly. It doesn't allow to correct the curvature on a trace nor bind traces

    When I want to correct the curvature on a line or bind two ends of a line together, the white arrow function doesn't allow me to do so and moves the trace randomly on my design (just as if I were placing a picture on Microsoft Word: it moves everything at it's will...)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  9. Do not scale text when you have a text style applied

    When I have selected multiple blocks of text or lines of text, I would like the option to scale the bounds as if I were selecting only one field, without scaling the font size — especially when a font style is applied. Alternatively, it would be helpful to have an option within the font styles to lock scaling. I often work on menus and need to lock scaling when moving or resizing groups of items. I wouldn’t mind needing to manually update the font style if I choose to scale text after locking document scaling.

    1 vote

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  10. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    Under Review  ·  MIE responded

    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。

    イラストレーターデスクトップ版チーム

  11. Radial gradient not properly centered on some objects.

    Radial gradient should be centered on object's center, not on it's bounding box. It is possible to move the gradeint's start point and to scale the endpoint circle, but there is no way to move the center of the endpoint circle.

    3 votes

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    1 comment  ·  Gradients  ·  Admin →
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  12. Ao arrastar uma prancheta, a arte que está nela não acompanha a trajetória da prancheta

    Ao arrastar uma prancheta, a arte que está nela não acompanha a trajetória da prancheta. No vídeo demostro o bug, em momento algum removi o dedo do trackpad ou parei de pressioná-lo. Isso atrapalha muito a organização das minhas pranchetas no arquivo

    1 vote

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  13. Layers palette filter grabs focus when pressing Ctrl-C

    Pressing Ctrl-C to copy something activates the focus on the filter field in the Layers palette. Using keyboard shortcuts becomes a landmine when this happens because you can inadvertently turn off layers or, in some cases, slow Illustrator way down by pasting SVG data into the field (Ctrl-V often follows pressing Ctrl-C). When the latter happens, Illustrator tries to filter by the text in the field, and it can take quite a while sometimes to regain focus enough to clear out the field. More often than not, however, I have to force quit and restart.

    A potential side effect of…

    1 vote

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  14. Text tool inserting wrong style

    If I have text typed out, then I try to change one letter it changes my font. For example I have the would "hot" typed in acumin regular, then I go to change the word to "got" and it might make the "g" bold or condensed or just an different style that is on the document. I am not using paragraph styles or character styles.

    1 vote

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  15. Top Bar Menu Items Stop Responding

    Platform: macOS Sonoma 14.2.1 Illustrator: 28.1
    While operating and working on a drawing portions of the Title Bar Menu no longer respond to clicks (File, Edit, Object, Type, Select, Effect, View Window) however the Illustrator and Help still respond.

    It was necessary to use keyboard shortcuts to save work and was necessary to quit and reload Illustrator and then load the file I was working on and the menu items now respond.

    Has happened numerous times while working on recent drawings.

    27 votes

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    It seems like this problem happens only for Mac Sonoma users...

    Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.

    This is not a proposed solution though.

    If this happens for you at earlier versions — please comment.

  16. Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels

    Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.

    However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.

    It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.

    I think their order should be above and not below.

    11 votes

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  17. Issue when removing asset from Lib CCEnterprise Storage

    Quand la bibliothèque CC est créée comme une "marque" dans le "Stockage d'Entreprise" au lieu du stockage personnel, et que l'on supprime un des éléments de cette bibliothèque, la fenetre de visualistation de la bibliothèque s'efface complètement. et impossible de reéafficher le contenu sans quitter et relancer le programme.

    A priori celà ne se produit pas avec une lib CC en stockage perso.

    1 vote

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  18. Issue with Reading Variable Data from DataSet in Illustrator 29.5

    Dear Adobe Support Team,

    I am reaching out to report an issue with Adobe Illustrator (version 29.5) regarding the inability to read variable data from a DataSet object in a script, even though the dataset is correctly loaded and updates the document content as expected.

    Problem Description
    I have a script that processes a CSV file to generate PDF files using variable data in Illustrator. The CSV file contains columns "Cislo" (number) and "JMENO" (name), and it is correctly loaded into Illustrator as a dataset (via Window > Utilities > Variables > Load Variable Library). The dataset updates the document…

    1 vote

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  19. 'Object Selection by Path Only' enabled makes marqueeing to select clipped images

    Why does 'Object Selection by Path Only' choose clip masks when making a marquee?

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  20. ウィンドウの移動の低速化

    症状は、各ウィンドウの移動が全体的にもっさりしてマウスへの追従が遅れるようになりました。

    イラストレーター 2024年版をiMac 2023にて最近まで問題なく使用できていましたが、
    2025にアップデートしたところ挙動に不安要素があったため、アンインストールしたのちに
    2024をインストールしなおしました。

    その際、各種パネル(書式、属性、リンクなど)をフローティングウィンドウにて移動した際に
    動作が全体的にもっさりするようになりマウスへの追従がワンテンポ遅れるように。

    環境設定のリセット。adobe製品の全種アンインストール。関連ファイル削除。
    からの再インストール。
    またOSの再インストール(macos sonoma)も行いましたが一向に改善されません。

    ただしパソコンをセーフモードで立ち上げ、イラストレーターを起動した際には
    ウィンドウの移動がさくさくと動きます。

    正直セーフモードで起動した際に動くということは何かしらが悪さしているのは明白なのですが…
    まったく理由がわからず…。地味にストレスです。

    同様の方いませんか。

    2 votes

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