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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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5943 results found

  1. Copy/paste vector: Illustrator → Figma/Inkscape gives inconsistent results

    SInce 25.3, some shapes are distorted when copied from AI to Figma, Inkscape or any other software, as you can see in the attached image.

    It's not systematic. I attached a document to reproduce the issue.
    Note that it's not fixed by the last prerelease.

    I attached an example.

    Mac OS Catlina
    AI 25.3.1

    11 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  2. bnplugin.aip

    bnplugin.aip will not load when launching illustrator

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  3. Illustrator Zooming issue over 1600%

    Zooming over 1600%
    go to View, Screen Mode, then change from normal mode to Full Screen mode with menu Bar

    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. Spot colour on non-print layer will appear in separations as CMYK

    1. Setup a spot colour

    2. Apply it to any object

    3. Set your layer to no printing

    4. Check the separations

    It shows the spot colour as CMYK.

    Until you set the layer to Print again.

    5 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. Export for Screens not updating Artboard titles

    I've been copy/pasting my artboards and renaming them to save time.

    I've noticed though that Export for Screens doesn't always update the artboard name, despite the artboard name being changed.

    I've seen this bug a few times now.

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. Artwork disappears when zoomed in

    Whenever I am zooming in (2400% +), my artwork disappears and the who canvas turns gray. If I mouse over my artwork, i'll see a very pixelated outline of my artwork. I've attached a screenshot of my issue. I've tried restarting my MBP, uninstalling and reinstalling AI. I've tried closing out AI and reopening– but nothing I am doing is fixing this issue. Please help, I need to continue working on client projects.

    4 votes

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    9 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Unembeding image to .PSD change resolution

    I noticed recently that on my new MacBookPro 16 - M1 Max on macOS 12.1 Monterey, with AI 26.0.2 when I unembed an image to .PSD format, the extracted image is resampled and the résolution is changed. Only PSD format does that. Choosing TIF is working as expected.

    This is not happening on my old MacBook running the same AI version but on macOS Catalina.

    So I don’t know where the bug is: On Monterey or in the M1Max Chip.

    Bug ID - AI-4256151

    2 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  8. Copying and pasting figures from GraphPad Prism into AI no longer works.

    Windows 10, Current 2022 AI, GraphPad Prism ver 9.2 current version. With previous versions of both software could easily cut and paste Figures from Prism into illustrator. now I get "operation cannot complete because of an unknown error" followed by a partial pasting of the figure.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  9. Illustrator v26.0.1 will not Save, Save As to Computer or Export (macOS Monterey v12.0.1)

    I have tried:
    - Full Disk Access
    - Deselect Save in Background
    - Uninstall and reinstall
    - Fully updated
    - And the rest.

    4 votes

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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  10. Illustrator fails miserably to correctly open/interpret most SVG files

    Half the time when I get sent SVG files and try to open them, the result is strange error messages, and often a completely messed up result, often with elements completely missing.

    I tried to attach an SVG sample, but seems this website doesnt support SVG either (and zipping didn't help). Doh. Didn't work to paste the code either.

    5 votes

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    10 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Illustratorでpsdを書き出しした時の線上のエラーについて

    Illustrator ver22.1 でpsdファイルに書き出しした時に、添付ファイルのように線上のエラーが発生しました。発生したのはその時だけで再現性はありません。このような状況はたまに発生しています。何か原因があれば教えていただけませんか。

    Photoshop書き出しオプション：
    カラーモード（RGB）解像度（300）統合画像
    アンチエイリアス（なし）ICCプロファイル埋め込みなし
    OS：Windows7　Illustrator ver22.1(x64)

    1 vote

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    お返事ありがとうございます。

    それでは、一旦、こちらのレポートは対応完了とさせていただきます。
    コメントはオープンのままにしておきますので、もし問題が発生した際には、コメントにてご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  12. Very Slow

    I just updated my MacBook Pro (16 inch, 2019) to OS Monterey 12.2.1 and my Illustrator is CS 26.0.3. It is very difficult to use my files from last week. The cursor sits there spinning the beach ball, I'm seeing artifacts and artwork disappears, I can't even drag a simple pattern tile across my page. I use slightly complex artwork year in and year out as a product designer. But with the most current Mac update, something went wrong. I've rebooted, cleared my cookies, all the usual things. Please help!

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  13. Relink no longer works in most recent Illustrator

    When I update links outside Illustrator, Illustrator no longer shows the links with the recycle icon. The relink button in the links panel is greyed out. The only way is to manually relink the files rather than the nice refresh there used to be! This is very time consuming!

    3 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  14. App is crashing without saving the work

    My illustrator app on iPad is crashing frequently and the brush is also not working and it is not saving while it crashes

    4 votes

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    1 comment  ·  Brushes  ·  Admin →
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  15. Tile printing cuts image off.

    I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.

    4 votes

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    3 comments  ·  Print  ·  Admin →
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  16. Brush strokes get displaced from their paths in large canvas documents

    I found a bug that affects the placement of stroke art in relation to its stroke path. When creating a document that needs a canvas that's larger than 227" it results in paths being offset from their original path without any additional effects. When creating a document that has a 227" canvas the stroke art is correctly aligned to their path.

    39 votes

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    39 comments  ·  Documents and Artboards  ·  Admin →
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  17. Objects copied to clipboard are not preserving SVG Format as expected

    Objects copied to clipboard do not have the same SVG formatting as previous versions of Illustrator when pasted as text to other programs.

    Illustrator has a feature that lets you copy objects to your clipboard and paste them to other programs as SVG code. This is found under Preferences > Clipboard Handling > Include SVG Code.

    2021 (25.4.1) isn't handling the SVG code as 2020 (24.3) and previous versions did. Instead of neatly formatted SVG code, you get an unformatted mess that is... just a mess. I don't know if this is even XML.

    Is there some obscure setting that…

    3 votes

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  18. Maintain graph styles when updating data (bar graph issue)

    Issue with bar graphs:
    All styling is removed when data is updated. Can you make it so it at least retains bar width and color?

    4 votes

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  19. Illustrator Crashes When Printing to Trotec Laser Engraver

    Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.

    2 votes

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    0 comments  ·  Print  ·  Admin →
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  20. Text increase size turns to white block

    When I am placing a text box, once editing the text, and I try to increase it's Size atall, the fill colour Keeps turning to white on it's own so any text then appears as a weird white block — once I delete the text, part of the box glitches and stays on screen. l am also having issues in being able to use the brush tool, with it just appearing as a symbol. This makes the program unusable. It is a school account

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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Illustrator (Desktop) Bugs

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