Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8152 results found
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Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow
Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.
1 vote -
App is crashing without saving the work
My illustrator app on iPad is crashing frequently and the brush is also not working and it is not saving while it crashes
2 votes -
DXF files not coming in to scale
Catalina
New Illustrator update 25.1 — DXF scaling is off, not correct.
Original size nor does it work using 100% scaling import.
Previous version no problem... DXF files come in to scale "original size"12 votesWe have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.
Thanks,
-Ravi Gupta
Illustrator Team -
Unable to control third party applications with AppleScript
This is essentially the same issue as https://community.adobe.com/t5/indesign-discussions/indesign-16-3-2-not-authorised-to-send-apple-events-to-other-apps/td-p/12312871 except for Illustrator.
Illustrator is missing the NSAppleEventsUsageDescription key from its info.plist file. This prevents the system from asking permission from the user to send apple events from Illustrator.
Mac OS 11.5.2
Illustrator 25.4..1To recreate:
in terminal
tccutil reset AppleEvents com.adobe.illustratorsave the following AppleScript and place in the scripts menu for illustrator.
tell application "Finder"
display dialog "test"
end tellExpected result:
dialog in finderActual result:
AppleScript error: Not authorized to send Apple events to Finder. (-1743)2 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Illustrator 2022 DOES NOT OPEN.
This new Illustrator update DOES NOT WORK. Just installed the new 2022 update yesterday 11/01, and it worked for half the day, and in the second half, the app refused to open. Tried again this morning 11/02, and there was a small update to Illustrator, so in hopes of fixing the issue from yesterday, I installed the update, and guess what, still broken. I reinstalled the past version of Illustrator, and that doesn't work now either. I'm not telling you how to do your job Adobe, but for me to do my job, I need Illustrator to work. If you…
2 votesThis is embarrassing and incredibly sad to hear. I can’t imagine to be cut off a my main tool when I need it.
I guess the only option you can try is to clean all the traces of previous versions installed with the Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html), install 2021 version and hope it work.
So sorry it happened, and I wish I could do more.
Please add votes to this if you experience the same issue, it will help to initiate a proper investigation. -
Bug on the All Caps (case) open type feature
If the typeface uses GPOS in the "case" feature to relocate a glyph, Illustrator seems to ignore it. It is working well no InDesign and and Photoshop.
So the "case" feature is broken for glyphs that reposition with GPOS.I am a typeface designer and developer, but I found the same complaint from another person: https://forum.glyphsapp.com/t/contextual-gpos-adjustments-for-brackets-symbols-question/17569/3
7 votes -
Inability to add graphics in libraries
This is a bug. This is where Adobe informs me to report a bug. For the record this must be said right away.
I made a library and could initially add graphics to that library, but all of a sudden graphics wouldn't add itself whether I dragged or specifically selected "add ...".
It added an irrelevant fill color instead.
1 vote -
Rendering with Noise Reduction enabled causes Illustrator crash
Happens every single time. Disabling noise reduction fixes it. I am using an external GPU.
1 vote -
Preview Pen tool line colour change
In previous versions of illustrator the layer colour defined the preview colour line when using the pen tool. In recent versions the preview is automatically. Set to a dark blue colour and i can't work out how to change this.
This tiny little change is causing me much grief, because in my artwork i draw on black shapes all the time and because the colour is dark blue, i can hardly make out what I'm drawing. I used to pick fluro pink, so I can easily see this line.
PLEASE HELP
I'm using surface book 2, windows 10, latest version…
1 vote -
Slow performance after selecting grouped layers
2020 Intel Mac, MacOS 12.2, Illustrator 26.0.2
Illustrator works fine until I multiple click, deep into an object layer. Once I see object properties the whole app starts to slow drastically. Scrolling, zooming, selecting objects are all delayed. The only solution is to restart the app and not accidentally click into the layers.1 vote -
The new version feb 2022 doesn't recognize my network devices in order to save document on the network
The new version feb 2022 doesn't recognize my network devices in order to save document on the network, I must save them to desktop and then manually drag into the network device, it never happen before, but last 2 upgrades are failing..
Also when I save a copy or new document in the older version instantly redirect to the field 'name' so I can named the new file, new version you must use the mouse to locate the name field and then input the names, it also happen in the last 2 versions....1 vote -
ワークスペースが開かない
ワークスペースが消えた。
ウィンドウ＞ワークスペース＞初期設定やリセットしても何も開かない一応
ウィンドウ＞
で必要なパネルにチェックを入れると開くが
ひとつづつチェックを入れて手動でで並べないといけないので
不便です1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました「ワークスペースが開かない」という現象は、使用されているマシン環境依存のトラブルと思われます。
お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Illustrator Crashes When Printing to Trotec Laser Engraver
Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.
1 vote -
Previously created files wont show up when opened.
When I open a file that was already created in the same version and other versions it wont show the document it just shows a blank screen but if i move my cursor across the screen it shows clips of the file all pixelated. Screen shots attached.
1 vote -
Übersetzungsfehler im neuen 3D Panel
Im neuen Panel "3D und Materialien" gibt es unter dem Punkt "Aufblasen" einen Übersetzungsfehler.
Hier wurde "Volume" versehentlich mit "Lautstärke" statt "Volumen" übersetzt.2 votes -
Symmetry drawing issue with transform panel
Illustrator CC 2020 (all releases) | Illustrator CC 2021 (all releases)
Mac OS Catalina 10.15.7 and higher - Windows 10 (all version supported by Illustrator)Hello community,
I’m writing to you to ask for your help or advice on a problem I’m facing in Illustrator.
We use Illustrator a lot in the fashion industry to draw flat sketches, among other things.
One of the drawing techniques we use is symmetry using an effect created in the Transformation panel (Effect/Distort and Transform/Transform).When this effect is applied to a group containing paths, it regularly happens that one of the symmetrical parts…
1 vote -
アセットの書き出しができない
Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
これは何も役に立たないクズ機能。仕事にならんし使えん。2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。
最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。
よろしくお願いいたします。
Illustrator チーム
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Data merge doesnt allow data field names that start with a number
Variables panel > Data merge doesnt allow data field names that start with a number and the help site doesnt say this is an issue.
Please update the website to explain data field names can't start with a number.
https://helpx.adobe.com/illustrator/using/data-driven-graphics-templates-variables.html
2 votes -
Profile of the document changes when a screenshot with P3 display (AI 24.3) is drag & dropped on Mac
Take a screenshot (Command-Shift-4) and select the area. Drag in the image from its preview into an Ai open document with color settings: North American Web with the monitor profile preset to sRGB. Upon dropping the file into the canvas, the monitor profile becomes "Monitor" automatically. All the colors change visually with no warning presented.
34 votes -
Application de nuances sur objets groupés
Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.1 vote
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