Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5936 results found
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Smart guides not snapping to artboard or other objects when multiple objects selected.
If you select more than one object and try to snap to the artboard bounds it does not show any snapping. This also happens if you have a lot of objects selected and try to snap to a guide or another group of objects.
6 votes -
Second line of type (point and area) is picking up the style of the first line when pasting plain text
New to 25.3.1 update, MacOS 11.4. When there are two lines in a point or area type object separated by a return, selecting the entire second line (formatted differently from the first line) and pasting in plain text (copied from a Finder filename) is now picking up the formatting from the first line instead of retaining the formatting from the existing line, as if there were an invisible return character from the first line, or as if it were a continuation of the first line. This is contrary to AI behavior since forever.
2 votes -
Can't open my most recent aic file
Using windows 10. I created the file on v25.0 of illustrator and yesterday updated to v25.01 and the file continued to work fine and my work was saved.
Today I am unable to open that one file from my cloud documents. On the illustrator home page if I click on the file preview nothing happens, whereas with every other document clicking on the preview opens the document. I have tried opening it from my cloud storage webpage but it just opens the home page of the desktop app. It also says there's an error when I try to download the…
10 votes -
Artwork flashing/glitching while dragging text
Artwork on different layers is flashing while dragging text. See attached video.
-Windows 10 Pro 64-bit build 19043
-Intel i5-8600, NVIDIA GTX 1060 6GB
-Illustrator 25.4.1 (64-bit)The error can be replicated by dragging the text at the bottom of the artboard. Zooming in/out seems to redraw everything properly.
2 votes -
Selected UI field not readable
The existing contents of all UI fields go blank/white when they are double/triple clicked to manually enter a value.
I would expect the existing value to be highlighted/selected in grey so that they're legible.
Examples attached:
1. Before
2. After double-clicking the "12 pt" value2 votes -
Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)
Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.
MacBook Pro
•Quad-Core Intel Core i7, 3.1 GHz
• Memory: 16 GB
• Mac OS Big Sur 11.4
• Illustrator v 25.3.11 voteThe issue no longer happening in the latest builds.
Comment back if it does still occurs for you.
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Saved swatches from previous version doesn't look the same
I've made a custom palette in an earlier version of Illustrator. Now importing these swatches into new documents the swatches and codes are vastly different - both cmyk and rgb swatches has been altered.
On reference picture - left side colors are original swatch colors, right side is the imported swatches. Also attaching the correct color codes.
What happened? How do I fix this?
MacOS Big Sur 11.4
Problem noticed in AI 25.2.33 votes -
BUG: Save As EPS using Artboards changes layer visibility
I have an AI file with two artboards which I. exported into two separate EPS files, however the layer visibility was changed randomly and did not match the current layout. Note, preview "tiff" image in Finder was correct.
Upon opening the file, I had to go through and turn on / off the appropriate layers to bring it back to the current state. Unlocking all layers and attempting to do this again did not change the results.
Must have been introduced in the most recent update as this has previously worked as expected.
Ver 25.2.3 - Mac OS 11.4
2 votes -
Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Paste in Front not pasting on current artboard
Paste in Front keeps pasting objects back on the original artboard, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.
3 votes -
Variable Fonts style order on Character pallete
When a variable font has an instance (that is not the first master) set as the default, it shows on top of the list and not in its right place. It should not move to the top of the list.
Please see images.2 votes -
pattern glitch
When moving an object with a pattern fill, I get these streaks and the lag is TERRIBLE. This also happens when editing a pattern as well.
I'm working on a new iMac with an M1 chip. So far my Adobe programs run very slowly... not the upgrade I thought I'd be making.
Please fix the pattern interface.
2 votes -
GPU preview replaced by CPU permanently
Mojave 10.14.6 / Ill version 25.2.1 / GPU Performance Activated / AMD Radeon Pro 570X
The ai file opens in CPU preview and cannot return to GPU. Colours seem altered, very vivid. That happens to all files with linked images! I worked as ususal, can't remember if any update run.
I have downgraded Illustrator to 25.2, & Photoshop to 22.2 and problem was not fixed.5 votes -
Illustrator cloud documents gone - return on uninstall and reinstall, but gone again
Every time Illustrator starts up it says "cloud documents gone"
Have to uninstall and reinstall to get them to show...
but cloud document are gone again after next boot
The interface eventually breaks, the tools bars stop working, can not change layouts. Signed in, using the most recent version up to date, see attached image.2 votes -
25.3.1 disable GPU visualization
In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.
2 votes -
9-slice scaling distorts objects on export.
I have a simple arrow symbol with 9-slice scaling to be able to adjust the arrow's tail to different lengths. This works until I export to SVG, in which case the entire arrow gets distorted as if I hadn't enabled 9-slice scaling. Sample document attached. Please export for screens and use SVG.
Thanks.2 votes -
Selected points don't appear to be selected
When I use the Group Select, or the Direct Select tool, often the "anchors" will not appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
I've also seen instances of the opposite — when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")2 votes -
スライス作成直後はスライスオプションのショートカットが無効になります
MacOSX 11.4
Illustrator ver.25.3.1「矩形を選択→オブジェクト＞スライス＞作成」の手順でスライスを作成した直後はショートカット（eg: option+command+K) でスライスオプションのウィンドが開きません。
一度「矩形を選択→オブジェクト＞スライス＞スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。2 votes -
Graphic Styles lost, duplicated and hard to manage in general.
I have painstakingly applied graphic styles to hundreds of icons (the final icon library is for a large CAD application and comprises nearly 2600 icons) but all of a sudden, the styles are not recognised any more. Objects are still graphically the same but when I select an object, the styles panel does not light up where it should.
I have been having trouble getting graphic styles to work properly with styles getting duplicated and the very clunky way of saving and reapplying graphic styles to objects. This issue just makes me think I shouldn't bother. What are Graphic Styles…2 votes -
Exportation of Devanagari in SVG
There is an annoying bug in the export or save as... SVG, when the artwork contains devanagari script.
I attach to this post 3 screenshots of a very simple artwork made of 1 background picture and 2 texts, one in Hindi, the other one in French. The fonts used are the beautiful Adobe Devanagari fonts (bold and bold-italic).
I have used either save as... or export as... and reopened them in Illustrator, with different results, then made a copy of my screen..
If you open the 3 files for example in Photoshop, you will see that they are all different!!!…2 votes
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