8203 results found

1. 25.3.1 (64 bit) Fit on screen remains active after selection

   When selecting "Fit on screen" the selected screen size remains active and next key press is added to % size

   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Missing transparency in placed PDFs

   I do have issues with Illustrator displaying transparencies of placed PDFs as solid.

   Steps to reproduce:

   1. Open a new document.
   2. Draw two partially overlapping rectangles with different colors.
   3. Set he opacity of the frontmost rectangle to 50%.
   4. Save this document as a PDF with setting Illustrator Standard (see attached file).
   5. Open a second document.
   6. Place the PDF file.

   Expected result:

   The topmost rectangle should be displayed with transparency.

   Actual result:

   The topmost rectangle is not transparent.

   If you save the document with the placed PDF itself as PDF file, the rectangle is still transparent, so this is a display issue of Illustrator. Now it’s getting really weird: If you place this second PDF file in a new Illustrator document … all looks fine.

   I am using Illustrator 25.0.1 on MacOS 10.14.6.

   I do have issues with Illustrator displaying transparencies of placed PDFs as solid.

   Steps to reproduce:

   1. Open a new document.
   2. Draw two partially overlapping rectangles with different colors.
   3. Set he opacity of the frontmost rectangle to 50%.
   4. Save this document as a PDF with setting Illustrator Standard (see attached file).
   5. Open a second document.
   6. Place the PDF file.

   Expected result:

   The topmost rectangle should be displayed with transparency.

   Actual result:

   The topmost rectangle is not transparent.

   If you save the document with the placed PDF itself as PDF file, the rectangle is still transparent, so this is a display issue… more

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   9 votes

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. The Operation cannot complete because of an unknown error. [PARM] when accessing Help

   When I try to go to help and start typing "R" for Resize the error happened. See the image.

   Illustrator 25.4.1 on Mac OS X Catalina 10.15.7

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   2 votes

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   0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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4. 合成フォントが保存出来ません

   1. Illustrator 25.2.1
   2. 合成フォントを新規作成して保存をクリック
   3. 保存される
   4. クリックしても反応しないので保存が出来ない
   8 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. GPU Preview not available (grayed out) after editing artboard

   With newest version of illustrator the GPU acceleration and GPU-Preview fails in some files. To test it i have created a blank document and the GPU preview works. But when I edit the artboard, the GPU preview is turned off at that moment and cannot be reactivated. Reset the Illustrator-Settings to default doesn't fix it.

   Illustrator 25.2, MacPro2013, GPU AMD FirePro D700, Monitor 2560x1600Pixel, Wacom-Tablet, MacOs Catalina and Mojave testet.

   6 votes

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Placed images vanish

   When system (Windows) crashes with Illustrator open, any placed or linked images are missing in the recovery file, thus rendering it unusable.
   Warning appears, asking me to relink " " file (even if the linked file has a name), which I can't do due to missing information. Link palette is not displaying any information on what file it was either.
   I have never seen this bug before, but it has happened the last two times for me, and is very unfortunate.

   Windows 10 Enterprise
   Illustrator CC 25.2.1

   2 votes

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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7. Convert to Artboards doesn't work if there are Sublayers on the same Layer

   I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:

   "To create Artboards, select non-rotated rectangles that are not clipping masks."

   OS: macOS Big Sur Version 11.5

   Illustrator Version 25.4

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   2 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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8. Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.

   The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.

   1 vote

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Transparency mask bug

   Pasting objects from the clipboard inside the Transparency mask mode doesn't work when the "Paste remember layer" feature is turned on inside the Layers panel.

   2 votes

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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10. Illustrator GPU performance | Driver updates

    Using Illustrator V25.1
    GPU Details
    Vendor: Intel
    Device: Intel(R) Iris(R) XE Graphics
    WIndows 10
    Keeps crashing, suggestion for the fix from Adobe is to check and update drivers. I have followed the instructions and updated the drivers using Adobe instructions. Illustrator is still crashing and Adobe is still suggesting the same fix. Have double checked graphics driver is up-to-date and Intel confirms that it is.

    8 votes

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    6 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. Whatever happened to User Guides?

    I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?

    It's even worse when you consider that we live in a time when it would be MAGNITUDES easier than ever to produce, share and update truly useful and robust supporting content- Instead they offer tutorials that are so basic, they're practically useless.

    just my 2¢

    I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?

    It's even worse when you consider that we live in a time when it would be… more

    2 votes

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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12. Drop shadow jagged edge on placed images

    When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.

    2 votes

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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13. Gaussian Blur Bug Changes Appearance Between Different Versions

    This is a major flaw!

    We have an Illustrator file created in CC 2019 (23.0.6), it contains a PSD element that has a gaussian blur effect applied to it in Illustrator, set to a radius of 9 pixels, this produced a subtle blurred appearance. The file was then sent to a printer for test printing where they are using Illustrator CC 2021 (version unknown) and when they open the file the object becomes very blurred, completely changing its appearance.

    I've managed to replicate the bug using Illustrator CC 2020, the object's radius blur effect changes to 9.021 pixels and the appearance becomes very blurred, see images attached*. FYI the raster effects matched in both versions of Illustrator, nothing was changed at all when opening the file.

    Unfortunately the printer didn't check the PDF we supplied to see if it matches the appearance and our client was not happy when he received the proof.

    *Please note that in the 1st screenshot, I haven't got 'Preview' ticked but the appearance is correct.

    This is a major flaw!

    We have an Illustrator file created in CC 2019 (23.0.6), it contains a PSD element that has a gaussian blur effect applied to it in Illustrator, set to a radius of 9 pixels, this produced a subtle blurred appearance. The file was then sent to a printer for test printing where they are using Illustrator CC 2021 (version unknown) and when they open the file the object becomes very blurred, completely changing its appearance.

    I've managed to replicate the bug using Illustrator CC 2020, the object's radius blur effect changes to 9.021 pixels and the… more

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    6 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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14. UIスケールはどこ？

    V25.2.3
    環境設定＜ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Miyuki responded

    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。

    どうぞよろしくお願いいたします。

    Illustrator チーム

15. svg mit Konturlinie wird falsch übersetzt

    Illustrator Version 25.4 auf Windows 10

    Beim Speichern einer ai Datei, welche einen Pfad mit einer Konturlinie (mittige Ausrichtung) 0,124 px enthält wird das svg korrekt abgespeichert.
    Ändert man die Ausrichtung zu einer am Pfad innen liegenden oder außen liegenden Konturlinie, wird beim Speichern keine Konturlinie mehr mitgegeben sondern eine Füllfarbe, die die gesamte Fläche betrifft.

    Dies ist eine falsche svg Darstellung bzw. Ausgabe. Nachfolgende ist der Text der svg´s dargestellt.

    svg Inhalt korrekt:
    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    width="163px" height="57px" viewBox="0 0 163 57" style="enable-background:new 0 0 163 57;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:none;stroke:#525251;stroke-width:0.124;stroke-miterlimit:10;}
    </style>
    <path class="st0" d="M2.5,0h157.9c1.4,0,2.5,1.1,2.5,2.4v52.3c0,1.3-1.1,2.4-2.5,2.4H2.5C1.1,57,0,55.9,0,54.6V2.4
    C0,1.1,1.1,0,2.5,0z"/>
    </svg>

    svg Inhalt mit außenliegender Konturlinie
    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    width="163px" height="57px" viewBox="0 0 163 57" style="enable-background:new 0 0 163 57;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:#525251;}
    </style>
    <g>
    <path class="st0" d="M160.5,0c1.4,0,2.5,1.1,2.5,2.4v52.3c0,1.3-1.1,2.4-2.5,2.4H2.5C1.1,57,0,55.9,0,54.6V2.4C0,1.1,1.1,0,2.5,0
    H160.5 M160.5-0.1H2.5C1.1-0.1-0.1,1-0.1,2.4v52.3c0,1.4,1.2,2.5,2.7,2.5h157.9c1.5,0,2.7-1.1,2.7-2.5V2.4
    C163.1,1,161.9-0.1,160.5-0.1L160.5-0.1z"/>
    </g>
    </svg>

    Illustrator Version 25.4 auf Windows 10

    Beim Speichern einer ai Datei, welche einen Pfad mit einer Konturlinie (mittige Ausrichtung) 0,124 px enthält wird das svg korrekt abgespeichert.
    Ändert man die Ausrichtung zu einer am Pfad innen liegenden oder außen liegenden Konturlinie, wird beim Speichern keine Konturlinie mehr mitgegeben sondern eine Füllfarbe, die die gesamte Fläche betrifft.

    Dies ist eine falsche svg Darstellung bzw. Ausgabe. Nachfolgende ist der Text der svg´s dargestellt.

    svg Inhalt korrekt:
    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    width="163px"… more

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Home screen user interface not fully loading - looks like script - can't open templates either

    when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.

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    3 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Export for screens too slow when saving PDF multiple times

    I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and slower. The problem don't happens when I save in PNG or SVG formats and I need to restart the computer to fix it.

    I use Win10 - 20H2, Illustrator 25.2.3 and I am saving the files in a fast M.2 drive, the PC, I believe, it's not the problem, it's a Ryzen 9 5900X with 32GB of RAM and my notebook (i7 9750H also with 32GB of RAM) have the same problem. Looking in the system monitor, it shows that the Illustrator only use one single core to save the files unfortunately.

    Is this a Windows problem or a Illustrator one?

    I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and… more

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Open / Save As dialog windows open too small

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to.

    MacOS BIG SUR cc2020 and 2021

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    10 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Eyedropper applies colour to whole text in Text Area

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to apply a text style to my selection using the eyedropper, it applies the colour to the whole text area (not just the selected text).

    In the vid: all the text becomes blue.

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    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. ローカルに保存できない（不明なエラー）

    Windows10 64bit pro
    Illustrator2021（Var.25.3.1)

    不明なエラーでローカルに保存できません。

    ・何も配置していないドキュメントでも保存できない。
    ・ai/eps/svg/pdfどの形式でも保存できない。
    ・クラウドなら保存できます。

    ・Illustratorをインストールし直しても無理。
    ・Illustrator2020にダウングレードしても無理。
    　（2021にアップグレードする前はできていた）
    ・環境ファイルを削除しても無理。

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告内容ですと、ローカルにドキュメントファイルが一切保存できない状況ということでしょうか？

    ご確認のほどよろしくお願いいたします。

    Illustrator チーム