8186 results found

1. Many issues in Illustrator 2025

   Hi everyone,
   I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

   ⚠️ Main Problems:

   Error ID: -128 when pasting text
   Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
   Can't paste the type. ID: -128
   This makes it impossible to replace or update any existing text areas.

   Can't move objects: transformation too large
   When trying to move a single element, I get an error:
   Can't move the objects. The requested transformation would make some objects too large.
   No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.

   Dragging text boxes stretches the text instead of resizing the box
   When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.

   Selection issues and erratic grouping

   Some objects can't be selected at all unless I use Outline mode.

   Clicking one object sometimes causes all nearby objects to move.

   Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.

   Save and export often fail or hang

   Saving the document often gets stuck or results in a corrupt file.

   Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.

   🧪 What I’ve tried:

   Clean reinstall of Illustrator 2025

   Resetting preferences

   Unlocking all objects and layers

   Copying elements into a new document

   Using older file formats (e.g., Illustrator 2020)

   Saving as SVG and reimporting

   Hi everyone,
   I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

   ⚠️ Main Problems:

   Error ID: -128 when pasting text
   Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
   Can't paste the type. ID: -128
   This makes it impossible to replace or update any existing text areas.

   Can't move objects: transformation too large
   When… more

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   Request to Contact Support  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

   I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.

   The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.

   Can you sort this issue out?

   I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to… more

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Installed Fonts not showing

   Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

   1 vote

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. 異体字グリフがプレビュー用に保存しても表示されない

   macOS14.7.2/27inch iMac/i5/32GB/1TB
   Illustrator ver.29.3

   再現手順
   1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する（異体字を含むフォントを指定すること）。
   2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
   3.指定したフォントをアンインストールする。
   4.先のドキュメントをIllustratorで開く。
   5.異体字が指定されたキャラクタが「notdef」グリフで表示される。

   期待する結果
   埋め込まれたフォントを利用してオリジナルの体裁が表示される。

   実際の結果
   異体字を指定した部分がnotdef（U+0000）にフォールバックする。

   Translated:
   Step to Reproduce
   1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
   2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
   3. Uninstall the specified fonts.
   4. Open the previous document in Illustrator.
   5. The character with the ALT specified will be displayed with the "notdef" glyph.

   Expected result
   The original appearance is displayed using the embedded font.

   Actual result
   The part specifying variant characters falls back to notdef (U+0000).

   macOS14.7.2/27inch iMac/i5/32GB/1TB
   Illustrator ver.29.3

   再現手順
   1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する（異体字を含むフォントを指定すること）。
   2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
   3.指定したフォントをアンインストールする。
   4.先のドキュメントをIllustratorで開く。
   5.異体字が指定されたキャラクタが「notdef」グリフで表示される。

   期待する結果
   埋め込まれたフォントを利用してオリジナルの体裁が表示される。

   実際の結果
   異体字を指定した部分がnotdef（U+0000）にフォールバックする。

   Translated:
   Step to Reproduce
   1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
   2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
   3. Uninstall the specified fonts.
   4. Open the previous document in Illustrator.
   5. The character with the ALT specified will be displayed with the "notdef" glyph.

   Expected result
   The original appearance is displayed using the embedded font.

   Actual… more

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   11 votes

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   Under Review  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Frequent crashes when adding colors to swatches in Illustrator 2025

   Frequent crashes when adding colors to swatches in Illustrator 2025

   3 votes

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   6 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Adobe Illustrator keeps turning on "Real-Time Drawing and Editing" when I want it off.

   Adobe Illustrator 30.0 keeps turning on "Real-Time Drawing and Editing" in the Performance Settings when I want it off. I uncheck it, and it's fine. It stays that way. However, sometimes if the app has been quit and reopened, the checkbox is ticked again. Unless I'm accidentally causing it to happen with a secret keyboard shortcut, the app is arbitrarily doing this itself! It also does it sometimes when the app is updated. It's actually an old bug and goes back many, many versions. Time it was stamped out, Adobe.

   2 votes

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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7. Upon reopening Ai files, it shows that fonts are missing when they aren't

   To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

   Windows 10 Pro
   Adobe Illustrator v 29.5.1

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   4 votes

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30

   When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.

   This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.

   Steps to Reproduce

   Create a new Illustrator document.

   Place a raster image using File → Place with the Link option enabled (e.g., image01.PNG).

   Save the document.

   Close Illustrator.

   Reopen the same .ai file.

   Check the Links panel: the linked filename appears as image01.PN and is flagged as missing.

   Issue is intermittent but reproducible.

   Expected Result

   Illustrator should preserve the exact filename of linked assets and should not modify image file extensions when saving or reopening documents.

   Actual Result

   The final character of the file extension is removed, causing broken links. Relinking restores the artwork temporarily, but the issue returns on later reopen cycles.

   Impact

   Production workflows are disrupted.

   Repeated relinking required.

   Risk of missing assets in final deliverables.

   This is a regression from previous stable behavior.

   Environment

   Adobe Illustrator 30.x (macOS)

   macOS version: Latest

   Linked files stored on: Local SSD

   Affected formats: PNG consistently, possibly others

   Additional Notes

   This appears to be a metadata handling bug involving string truncation. The consistent removal of only the last character in the extension strongly suggests a read/write error in link path management.

   A fix or confirmed stable build is urgently needed.

   When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.

   This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.

   … more

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2

   This error pops up on every Illustrator startup now:

   Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
   CC\Adobe InDesign\indesign-v20.0.jsx
   Line I:
   I/0 error

   Tried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).

   1 vote

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   2 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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10. "How to make most from primary colors in your image" hands-on tutorial missing steps

    The "How to make most from primary colors in your image" hands-on tutorial is incomplete. The steps are mostly blank.

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    2 votes

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    0 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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11. Slow PDF management

    Ai 29.7.1
    Very slow redrawing/UI of imported [small] PDF

    1 vote

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    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Files won't actually save until closed.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an online system, and I don't want to have to close it and then reopen it to do so.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an… more

    2 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. No me funciona el contornear trazados

    al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.

    2 votes

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    Need More Info  ·  1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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14. 画像トレースのパスが粗すぎる

    手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
    以前のバージョンまでは、細かくトレースされていました。
    イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
    仕方がないので、まだ以前のバージョンを使用しています。
    早急に改善をお願いいたします。

    3 votes

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    Under Review  ·  14 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Super slow with multiple art boards

    I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.

    Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.

    Illustrator 28.8.1
    Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.4

    2 votes

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    Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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16. Moving a segment with Direct Selection won’t display an alignment guide to another segment

    Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

    For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

    In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

    On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

    Please fix this ASAP. This is a critical bug that severely limits productivity and quality.

    AI 29.6.1

    Smart Guides stopped working properly with the Direct Selection tool in v29.6.1.

    For example, if moving a path segment with the Direct Selection tool, construction/alignment guides no longer appear relative to surrounding elements.

    In the attached screen recording, an alignment guide should appear in relation to the left vertical sides of the two rectangles. You can see the intersection label is also missing when the paths touch one another. FWIW, the feature works in v29.6 and Beta with the same settings.

    On a related note, holding the Command + Shift with the primary Selection tool is also disabled now.

    Please… more

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    2 votes

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    3 comments  ·  Snapping  ·  Delete…  ·  Admin →
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17. Acabo de actualizar AI y esta todo inestable, solucionen por favor....

    Solucionen por favor....

    2 votes

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    Need More Info  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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18. Scroll wheel over Opacity input field only affects selected object if the input is NOT focused

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or not.

    The settings in the Performance pane of the prefs interact with this:

    If the GPU preview is on, this only happens if 'real-time drawing and editing' is off.

    If the CPU preview is on, this always happens regardless of the status of the real-time drawing switch.

    I observed this on a Mac running OS 14.7.6 and Illu 29.3; this change happened somewhere between 24.3 and 29.3. I just checked 27.8.1 and it has the new, undesired behavior as well. I'll see if I can get the person who brought this glitch to my attention to report their operating system and Illu version here as well.

    This may affect other input boxes, I tried a few different stroke weight boxes and it does not affect them. The original discoverer suggested that other input boxes are affected but only listed the opacity.

    1. Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
    2. Make an object. Keep it selected.
    3. Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
    4. Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
    5. Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or… more
    4 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Morisawa Fontsの和文バリアブルフォントDriveFluxが使えない

    いつのバージョンからかMorisawa Fontsの和文バリアブルフォントDriveFluxが急に使えなくなりました。macOS 15.6、Illustrator 2024 29.7.1を使用しています。2024の最初の方は使えてたんですが、どこかのマイナーバージョンアップで急に表示されなくなってしまいました。2025でも使えません。モリサワに相談したところ「こちらではどうしようもないのでAdobeさんに相談してください」とのことでした。ちなみにMonotypeの和文バリアブルフォントは問題ありません。ご対応お願いします。

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Artboard renaming doesn't work

    When I rename an artboard, either through clicking the artboard name above my graphic, or by going through the Artboard properties panel, I change the artboard name, then save the document, and close it. When I reopen the document the previous artboard name is there, the new one wasn't saved. This happens in an .ai and .svg file.
    (The webform for submitting ideas doesn't let me upload .ai or .svg files.)

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    Request to Contact Support  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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